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How to Deal with Difficult People at Work Essay examples

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How to Deal with Difficult People at Work
Interpersonal relationships can influence consistently the effectiveness of work and well-being of employees as well as their psychological state. However, often the problem of the formation of positive interpersonal relationships arises, especially when there are some difficult people within an organization, who ignore interests and needs of other employees. In fact, it is possible to find such difficult people practically in any organization. Many employs believe the communication and mutual work with these people are impossible, but, in actuality, it is necessary to learn how to deal with difficult people. If a person knows how to behave and communicate with difficult people he/she will hardly …show more content…

The same advice the author gives in relation to complainers. To put it more precisely, he simply recommends changing the subject of the conversation in order to avoid listening complaints. Also, there may be delegators who attempt to delegate their jobs and duties to you. In such a situation, it is necessary to explain them that you have your own job to do and duties to fulfill. Finally, there are credit gabbers who are always borrowing money. In relation to this people, it is necessary to refuse to help them out when they ask for help constantly.
Alternatively, J. Horsch recommends changing your own attitude to work and difficult people. The author argues that self-perception is very important and the way we perceive other people may be even more important. This is why it is necessary to accept difficult people as they are and develop assertiveness in your own forces that will help to avoid conflicts with difficult people.
In such a way, it is possible to use various strategies and approaches to difficult people, but, above all, it is necessary to develop flexible communication style in order to be able to maintain normal relationships with all people at work. Otherwise, you will risk becoming a difficult person for them.
References:
Horsch’s J. (2008). How to Work with Difficult

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