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Use and promote systems that develop communication

Decent Essays

Jennifer King Use and Develop Systems that Promote Communication. 1.3 Analyse the barriers and challenges to communication within own job role. Communication is a fundamental relationship building skill in the workplace. If people don’t communicate well they limit their ability to connect on any meaningful level. It’s important that I show respect to those I work with. Communications should be conducted in an appropriate, open, accurate and straightforward way. Workplace relationships become a lot stronger when people can clearly and effectively communicate what they need and allow others to do the same. There are many barriers to effective communication, the first barriers to check out are: Physical barriers – these may …show more content…

It can be done by monitoring feedback from staff, the individual, the individual’s family and any other professionals involved in the individuals care by observing the individual when they are communicating with you, carers and their friends and relatives. In this way I am able to evaluate if the communication method is still working. The most obvious changes are when an individual is not able to do what they used to do. I may have noticed that I have to repeat things more often or that the TV or radio has got louder than before as well as the individuals communication skills becoming worse. This may be that an individual may have had a stroke which could interfere their speech but therapy and lots of encouragement could improve their speech which in turn can help them to communicate again. All this information must be collated, discussed and available to everyone in the care team. Other communication methods in the work place may include staff communication books, daily notes which are not confidential, staff notice boards. Details of personal development, training opportunities, staff rota, staff handovers, discuss recent events re individuals, complaints procedure – everyone should be aware of the process and how to complain. Care plan records – confidential daily records, supervision – staff can discuss any issues. 2.4 Lead the implementation of revised communication systems and

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