Importance Of Communication In Nursing

Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression. A good health care provider can use there communication skills to put a patient at ease with a few comforting words or gestures, a lack of positive communication in the health care setting could leave the patient feeling neglected, ignored and not valued as a patient.

Communication involves information being sent, received and decoded between two or more people (Balzer-Riley 2008) and involves the use of a number of communication skills; which in a nursing context generally focuses on listening and giving information to patients (Weller 2002). This process of sending and receiving messages has been described as both simple and complex (Rosengren 2000 in McCabe 2006, p.4). It is a process which is continually utilised by nurses to convey and receive information from the patient, co-workers, others they come into contact with and the patient’s family.

It can be hard for nursing students to apply theoretical knowledge to clinical setting without some proper guidance and support. This paper will discuss a critical incident which occurred in Week 3 of my N308 clinical course. The incident was related to skilled communication and organized prioritization, which are topics covered in N307 seminar. From a nursing perspective, this incident made me realize the importance of effective communication, prioritisation, and management skills because disorganized care would pose a threat to patient’s safety and compliance with the fundamental principles listed in the CNA code of ethics (Canadian Nurses Association, 2017).

Effective communication in the healthcare setting improves recovery rates and reduces pain and complication rates. (Wilkinson et al, 2003). Many complaints to the NHS are attributed to poor communication. Effective communication is reliant on the nurse working in partnership with the patient. It is essential that the nurse establishes a rapport and most of this will be achieved through the use of facial expressions. In my practice, it is important that develop a therapeutic relationship with the patients so that they can be able to put their trust in me. The therapeutic relationship is solely to meet the needs of the patient. In this relationship, there is a rapport established from a sense of mutual understanding and trust. To build a good nurse-patient relationship, I would have to show qualities of empathy, caring, sincerity and trustworthiness. During practice, if I am approaching a patient and the patient looks anxious, I should approach with empathy.

Communication is an essential tool I can use to meet the needs of patients. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis.

As stated by the Australian Health Practitioner Regulation Agency (AHPRA, 2014), when using social media, health practitioners should be aware that National codes of ethics and professional conduct apply. The British journal of Nursing (Farrelly, 2014) articulates that as a student nurse and future health professional, I have a responsibility to understand social media and confidentiality in the health care context. To become a successful nurse I will need to build trusting relationships with my patients, which will involve them being confident that their personal information will be protected by myself as a nurse. To achieve this it is essential that I adjust the ways I use social media and become more cautious of what I am posting online. For example, as a student and future RN, it is crucial that I do not discuss patients or post pictures, case studies or sensitive material which may enable patients to be identified. The misuse of social media may also have a negative effect on team-based patient care, for example if it is used as a tool to “cyber bully”

As future nurses, it is vital we develop great communication skills since it is the key for the successful outcome of each patient we take care of. To accomplish this goal, we must help and understand our patients, demonstrate politeness, compassion, and honesty. We must learn to devote time listening our patients and communicating effectively with the required confidentiality not forgetting that this communication not only involves our patients but also those who surround them.

The Nursing and Midwifery Council highlight the importance of communication in their code of conduct. Being a nurse comes with many responsibilities such as; updating patients periodically about their health status, speaking to them politely and patiently and making them feel comfortable and reassured (Danielle Brown, 2014). For any health care professional it is important they use the right language and terminology when updating a patient on their condition. By doing so, this gives them a clearer understanding of their condition (Donnelly and Nevelle, 2008). It’s important for nurses to recognise what they’re saying to their patients. In the health care setting it is very easy for information to be misunderstood and this may cause conflict or frustration. This is one of the many reasons why it’s important to be aware of the

Effective communication between the nurse and the client is vital to be able to provide essential care for each client individually. Through communication, the ability to exchange information, thoughts and feelings is achievable. Communication is a vital element in all areas of nursing, supporting activities such as prevention, rehabilitation, treatment, therapy, education and health promotion. This discussion will include effective communication, communication with a linguistically diverse client, the process of effective communication as well as the constraints and difficulties of communication.

Without communication it is not possible to know a client’s wants or needs or how best to offer care. However communicating effectively with people with whom you do not share a language can be very challenging. As with the case with Mrs.Romano, But that doesn’t mean if you don’t speak the same language as each other you can’t effectively communicate with each other.

Professional and effective communication is a vital ingredient to safe and high quality nursing practice. Proper communication with other co-workers, physicians, ancillary staff, patients, and their families is a required skill necessary for all practicing, professional healthcare professionals. Communicating with others has become second nature to us, but are we communicating properly with one another on a day to day basis? The purpose of this paper is to define healthcare communication, identify the relevancy of effective personal healthcare communication with

“Communication is at the heart of who we are as human beings.” (Rimal & Lapinski, 2009, p. 247). Communication is defined in the Australian Oxford Mini Dictionary as the sharing or imparting of information (2010, p. 102). The ability to communicate effectively with patients is important in establishing a therapeutic relationship that will contribute to their care needs, both physically and emotionally (Stein-Parbury, 2009, p. 9). This essay is about the communication skills used by Nurse Gwen during a consultation with Mrs Smith in scenario two. Throughout the essay, it will identify three types of communication skills used by Nurse Gwen, empathetic listening, open-ended questions and body language. This essay will also explore

Communication and interpersonal skills are considered the key for good nursing care. Verbal and nonverbal communications both are required during the patient/nurse interaction to ensure a better outcome. “Proper communication in the nurse-patient encounter can have a therapeutic influence on patients' health, allowing them to ... The dots make this confusing obtain a sense of control over their health condition.” (K & D 2012)

Communication is an essential factor in a healthcare provider 's profession for this will either aid or be of hindrance to the way he/she will render care to his clients which is dependent on how he/she will utilize it in a proper way. Through communication, nurses can effectively change lives by expressing their compassion, assuring them safety, and potentially improving the patient’s status. Every day, Nurses have to face the challenge of communicating to clients, families and the health care team, thus requiring competent communication skills to optimize satisfactory health outcomes for the clients. Consequently, nurses must be equipped with the knowledge and skills on effective communication, listen actively to their needs, empathize

Communication is the exchange of information, reflecting and exposing the identities and cultures of those who communicate (Nugus, 2017). Communication happens within a particular cultural and organizational context such as specific behaviors, mediated through communication to generate specific outcomes. Over time, the Emergency Department (ED), is an environment where people with a specialized role have built their own culture in beliefs, norms, and behaviors (Nugus, 2017). The ED is an area of the hospital where the most handoffs occur multiple times a day. The purpose of patient handoffs is to bridge the discontinuities of care, which occur when a patient is transferred between providers either at shift change or when moving a patient from one unit to another (Hilligoss, 2014). The two ways the ED nurse can deliver the report is either through verbal report or written report, depending on the hospitals policy. For example, a patient admitted to the Intensive Care Unit (ICU), the ED nurse must give verbal report but when a patient is admitted to the Medical/Surgical department, they give written report. While hospital policies offer some guidance for patient placement, the variety and complexity of patient care surrounding many cases make it extremely difficult for policy to dictate clearly all placement decisions (Hilligross, 2014). Throughout the shift, the ED nurse is giving patient report to physicians, inpatient nurses, ancillary staff, other ED personnel and other