Internet Assignment 1
EC400 Fundamental Electronic Commerce
October 27th, 2012
Internet Assignment 1
How is the EC world influencing in small and large firms? Everyday more and more firms are getting involved in the e-commerce world and each of them organizes its information in a different way so they can satisfy their customers. I will analyze some firms and the way their information is arranged.
1. Enter http://www.bigboxx.com/default.asp?rand=0.9165380884126727 and identify the services the company provides to its customers. What type of EC is this? What business model(s) does Big-boxx use?
This company sells products that are used in the day to day activities in an office (office and school supplies). This is
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The methods of payment are direct debit, advance payment, credit card and pay pal.
* E-Ticket follows the way of doing business of the previous sites offering to the customer the opportunity of printing the tickets, get an account to receive information about future events but the difference is that E-ticket works in a local way.
* SuperBoletos services includes mobile application to know about the events, the buying of the tickets is the same as the others sites having the customer the opportunity to buy them online, or via customer service, also they guarantee the security of customers information.
9. Enter www.onstar.com/us_english/jsp/index.jsp. What fleet services does OnStar provide? Do they differ from the services OnStar provides to individual car owners? This company offers the service of maintenance for vehicles that are used for business purposes. It provides a review of the five main systems of the vehicles which are engine, transmission, anti-lock brakes, emissions and airbags by sending a monthly report to the fleet manager with detailed information about the vehicle such as remaining oil gas and open recalls for example. For the individual car owners the company offers maintenance as well plus some
Amazon and Ebay are two well-known brands of online shopping sites. They have evolved and grown from small firms to the giants of e-commerce today. In this essay, a comparison would be made between the two firms.
Many businesses have shown that after implementing an e-commerce system into their companies, sales have increased immensely. Sneaker Joe’s is a small family run business that is looking to expand their business after the sneakers they sell have shown to be very popular locally, after a picture of them was spotted on a social networking site. I have been looking at some of the most popular websites that consumers use to purchase their goods and what kind of commerce system they have in place, but first, I have written an explanation of the different types of ecommerce used today.
To stop ticket scalping from happening they should sell tickets like shares of stocks. The event tickets should not have a fixed price, they should be price according to consumers’ willingness to pay. (Weeks, 2009)
The customers of Chub n’ Stub are music-loving concert goers from all corners of the globe and of all age groups (as shown in the chart to the right, the market for online ticket event sales is not heavily dominated by one age group). Due to Chub n’ Stub’s services being used by consumers and operated almost exclusively online through both the website and the smartphone application, Chub n’ Stub can be used by customers globally.
Our vehicles are cleaned, either by the customer or from our dispatch location. Our timeliness goal is to get the destination in a prompt and quickest way possible. We pride ourselves in our friendly staff that’s there to answer any questions or our easy to use application. Our associates are trained with a “Yes” mentality to book every deal and get another vehicle on the road.
Have you ever seen the television show on NBC Dateline To Catch a Predator? Well if you haven’t, Chris Hansen, the host of the show, has a set up to catch predators online who are trying to meet younger children and arrest predators for trying to seduce young children. This is just one case of why parents are becoming more worried for their children to be using the Internet. Parents strive to find ways to keep their children safe while using the Internet and there are several ways you can do that right at home by protecting your children, having the computer in a high traffic place, and blocking websites.
Online ticketing can unlock powerful data insights. Because of the advances in technology you can now gather more information about your event attendees before the event even happens. You can now make better decisions about staffing, you can get a better idea of what to expect for attendee flow, and how to avoid shortfalls in planning and logistics. Online ticketing also helps cut back the amount of time people have to stand in lines. The information you receive from online ticketing can tell you how effective your marketing strategy is. For example, if you use one of the previous trends, social media, you can directly link the ticket transaction with the source of social media. This can help the organizers make smarter marketing decisions as they plan for the event. After the event, online ticketing provides historical date that you can use to evaluate your successes, see what needs improved, and altogether be more informed about the event. Also, through online ticketing, you can provide a survey for your attendee to take after the event to help better your event in the future. At our event The Grape Divide: Beer and Wine Festival, all tickets will be sold online before the event and at the door the day of the event. We plan to use online ticketing to help us better our event for in the
As such, these technicians will provide customers with top-notch loaner vehicles, guaranteed work and friendly service.
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In conclusion, StubHub’s current operation is effective but not as efficient with the different e-business platforms and improvement researched. Currently StubHub’s mission and vision align with current business operations but the company does not allow for different areas of improvement. The examination of the ticket comparison tool for example will lead to a competitive advantage over different e-ticket sites as it allows customers be able to examine different seats and features that retain value of the purchase. Another area of improvement that helps to align the e-business strategy is the ability to offer different currencies as StubHub is predominantly North American based and only offers prices in American dollars. The site applies this restriction which is not consumer friendly as it does not allow for the convenience of seeing the actual cost of the ticket without paying for the currency conversion and fees.
Those who prefer other way of service can easily access information on LM’s website about all auto components and inform themselves about mechanics who can service their car.
As similarly, about cost they have cars according to all customers such as high cost cars and
Fast, user-friendly online reservation system by facilitating e-ticketing and reducing staffing requirements at telephone reservation centers and airport counters. (Kuzmicki, 2009)
Organizations conduct transaction on a global scale, and they must adapt to the advances in technology to compete and succeed. E-commerce will provide a platform to promote growth and
The customer reaches the service centre at the desired date. He is greeted at the service centre. The customer’s car is taken into possession and the customer proceeds to the job advisor desk. The customer then talks to the job advisor and tells about any problem to the job advisor. The job advisor then asks the customer to fill up the “vehicle initial inspection sheet”. The inspection sheet contains all the details that a customer is required to fill up. Till then the customer car is taken inside the service centre. The customer is taken care of and is asked to wait. The vehicle is then assigned a particular mechanic who fully takes in-charge of the car. He alone services the whole car and works upon its improvement. The mechanic reports to the “floor inspector”. A floor inspector is the one who is the head in-charge of the whole service centre. After the whole car is serviced by the mechanic, he hands over the car to the floor inspector. The floor inspector checks the car for any faults and fills up the “final control check list”. After the checking is done, the floor