Introduction J.C. Penney is a chain of mid-range department stores selling a comprehensive selection of elements, including apparel, home furnishings, jewelry, cosmetics and cookware. It operates 1,020 stores in 49 states and Puerto Rico and has an online presence at www.jcp.com. History J.C. Penney was originally founded in 1902 by James Cash Penney in Kemmerer, Wyoming. He started out by working for two gentlemen, Thomas Callahan and Guy Johnson, who owned the Golden Rule dry-goods stores in Colorado and Wyoming. J.C. Penney quickly moved up the ranks, from clerk to sales, then up to manager and partner. By 1907, Callahan and Johnson sold their shares to Penney and he incorporated the chain under the J.C. Penney Company name in 1913, although …show more content…
Penney Company, Inc. faces stiff competition from other brick and mortar stores and internet retailers, this type of business is highly capital intensive so barriers to entry do exist. The company’s prime competitors are Kohl’s, TJ Maxx, Macy’s, Target and Wal-Mart, as well as a growing pool of online retailers. SWOT Despite recent turmoil, J.C. Penney Company, Inc. has a number of strengths. Its long history has allowed the company to develop a core customer base and significant brand recognition. The company carries national brands such as Levi’s, Nike, Dockers and IZOD, as well as private label brands like St. John’s Bay, Stafford and jcpHome. Several weaknesses have played a part in J.C. Penney Company’s recent financial difficulties. One of the main weaknesses was a shift in pricing methods that became confusing to customers. In 2012, the company began using “Every Day” prices on most days reflecting what used to be sale prices, “Monthly Value” for certain items every month in place of sales, and “Best Price” the first and third Fridays of each month, which were tied to customer …show more content…
There are a number of ways that J.C. Penney Company, Inc. can address these issues and drive the company in a positive direction. First is to simplify their marketing and pricing strategies. J.C. Penney should bring back more traditional merchandise as well as reinstating sales and coupons. This should increase the flow of core customers into stores and online and stimulate sales. Another issue that needs to be addressed is the poor financial performance over the last few years. By implementing small, specialty shops within stores they can market items with higher profit margins, such as cosmetics and jewelry, to the increased number of shoppers brought in by traditional brands. Intense competition is another area that J.C. Penney Company, Inc. needs to address and keep on their radar. By reinstating coupons, something that Target doesn’t offer, they can leave the “Everyday Low Prices” to Walmart therefore decreasing competition. Macy’s does offer coupons, but they also offer mostly designer merchandise and higher prices the most families are not shopping
There are several different types of stores within the discount retail industry, and for comparison's sake, the industry is further broken into many segments. DG is in the market segment known as the dollar store category. As a result, competitors such as Wal-Mart are in the same industry but not the same peer group. Comparisons will be made throughout this report to Wal-Mart and other big firms because they tend draw some of the same customers.
In the past, JCP had, on average, one price campaign every day. The stores were full of sale signs and retail rise was getting out of control. JCP partnered with numerous exclusive collaborations which was hoped to bring about an expansion for the firm. However, due to the economic slump, the oversaturation of the market, and an expected lack of quality in the goods from the consumer perspective, JCPenney’s success was degrading in contrast to its competitors. (Sloan, 2010).
J.C. Penney is a retail outlet that operates in many locations globally. It deals with product lines such as clothing, footwear, beauty products, electronics, and jewelry. There are several changes that have taken place in the macro environment that promises to increase the fortunes of the company. The advertisement in technology is one single important factor that has increased the performance of the business (Ali, 2007). The company has an elaborate website through which it uses to tap the online market. In fact, thirty percent of the company’s revenue comes from the website.
In 1858, R.H. Macy founded R.H. Macy and Co. in New York City. From a dry goods store, he expanded his store occupy a total of 11 buildings which all offered different categories of merchandise. Here, R.H. Macy created what we now know as the department store (The History). Macy’s Inc. has grown and currently operates over 700 department stores under its various names (About Us). JC Penny Co. Inc. was founded in 1902 by James Cash Penny. JC Penny Co. Inc. was alike Macy’s Inc., however, they offered a catalog to better compete against department store like Montgomery Ward and Co. They currently operate around 1,100 stores worldwide (The Editors). The traditional department store format that Macy’s Inc. and JC Penny Co Inc. utilize has become
HISTORY : In 1902, James Cash Penney, in partnership with two other associates, opened the Golden Rule Store in Kemmerer, Wyoming. At the time it was uncommon to charge the same price to each and every customer; however, Penney preached the slogan "one price charged to all," regardless of customers' social status. After buying out his partners (in 1907), Mr. Penney opened two more stores. At present, J.C. Penney has more then 1400 department stores in the United States, Puerto Rico and Mexico, making it one of the largest retailers in the world.
The industry we have chosen is the department store-retail industry. Within this industry, we have chosen the department stores of JCPenney and Macy’s. We find this industry, as well as these two companies, interesting from a strategic perspective. JCPenney has recently undergone a massive strategic restructuring in regards to its pricing, brand offerings, and store layout, pushing it away from the typical department store strategy of discounts and coupons. Its new strategy has become much closer to Wal-Mart’s strategy of every day low prices. Macy’s, on the other hand, has restructured with a push from the economic
In January 2012, newly appointed CEO, Ron Johnson introduced a plan to rebrand the department store chain into a 21st century retail powerhouse. Launching of the new J. C. Penney brand identity was set to occur over four years and would include a new logo, a new in-store experience featuring new and transformed brands, and most importantly, it would change the way that the company priced merchandise. Unfortunately, J. C. Penney suffered a 25% sales decline in the first year and Johnson was fired after only 17 months.
The TJX Company have a big quantity of competitors, the biggest rivals are Burlington Coat Factory, GAP, and Ross Stores, Bed Bath & Beyond, Winners, Target, Kohl’s, Macy’s, and JCPenney, but are still other companies that are considered competitors to the TJX Companies. Those mentioned before are the most dangerous in the current market.
In this segment, the retailer J.C. Penney will be analyzed against the department store retail industry, with particular emphasis placed upon their competitors, Macy’s and Kohl’s. The major components to be discussed will include the general external environment (i.e. demographics, economics, politics, legal requirements, technologies and global expansion), the industry environment, the competitive environment, the driving forces and the key factors for success within the industry. In terms of the general external environment, the retail industry is a multi-trillion dollar business in the United States alone and maintains operations primarily due to consumer spending. Such purchases rely upon the disposable income of
As one of the major retailers in the United States, JCPenney has 1,104 department stores in 49 states and Puerto Rico as of February 2, 2013. The key success of its business is tremendously depending on the sales performance. However, the retail business is highly competitive, with low barriers to entry and low profit margin. Due to large sales plunge in 2012, the company is in financial trouble. The thorough analysis of JCPenney’s financial statements is vital to judge the future performance of its business.
Based on J.C.Penney’s current situation, and the above issues, we recommend the following strategic models.
At this specific time, the economy was coming out of Great Recession. JC Penney sales continued to decline like melted off ice cream falling off an ice cream cone. JCP’s should have stopped their bad marketing train years ago. Based off of personal experiences their merchandise was cheap, fall apart cheap up until the point where I repeatedly kicked myself for making such horrible purchases. I used to shop at JC Penney a lot, but the t-shirts didn’t survive washings; cheap China stuff people tend to shy away from.
The retail industry is highly competitive, with few barriers to entry. Each Company competes with many other local, regional and national retailers for customers, associates, locations, merchandise, services and other important aspects of the Company’s business. Those competitors include other department stores, discounters, home furnishing stores, specialty retailers, wholesale clubs, direct-to-consumer businesses and other forms of retail commerce. Some competitors are larger than JCPenney, have greater financial resources available to them, and, as a result, may be able to devote greater resources to sourcing, promoting and selling their products.” There are many factors that characterize competition, including advertising, service,
JC Penney Co. Incorporated was founded in 1902 in Kemmerer, Wyoming by James Cash Penney and William Henry McManus. Today JC Penney offers a range of family apparel, jewelry, shoes, accessories, and home furnishing products through a chain of department stores and their company website. JC Penney, headquartered in Plano, TX, operates in the United States and Puerto Rico, with a total of 1,108 stores. JC Penney also offers its products through a catalog channel. Each channel serves the same type of customers and provides generally the same merchandise mix. JC Penney’s business is conducted through a single segment, but revenues are reported by product category. In addition to their product categories, the
JC Penney is one of only a handful of one hundred year old plus companies in the United States. Founded in 1902 by James Cash Penney, the company has grown into a major retailer, with 1,104 stores and approximately 116,000 employees as of February 2013. The company sells merchandise and services through its department stores and website, jcp.com. Their product mix includes clothing and shoes, accessories, jewelry, home furnishings and beauty products. In addition, they provide services such as styling salons and portrait studios.