Essay on Knowledge Management Research

This chapter describes what is knowledge management in details as well as what is the factors of implementing knowledge management which are implementing best practices, network expansion, systematic information system infrastructure, good organizational culture, senior management leadership and commitment and trustworthiness of teamwork.

Knowledge management was defined as the turning of information into actionable knowledge which can be accessed by people who can apply it. Robbins (2003) gives a time perspective in his definition of knowledge management. He mentions as part of knowledge management the distribution of the right information to the right people at the right time. Lytras et al (2002) gives a definition of knowledge management which emphasises the purpose of knowledge management. In the definition creation of new capabilities, enablement for superior performance, encouraging innovation and enhancement of customer value were mentioned. For the purpose of this study the researcher summarised knowledge management as the intentional process of coordinating people, technology and systems to optimise creation and sharing of intellectual

While Knowledge Management (KM) is important in any business however, there is no real agreed upon definition. KM is a concept that includes the

Firstly, selecting the knowledge management team. The team should consist of a ‘knowledge champion’ to advocate the program and work with sponsors, a ‘project manager’ to develop strategies and business case, a ‘Chief Knowledge Officer’ as a base of support and guides strategies and policies and a ‘super-users’ to influence the community. Secondly, establishing KM strategy and business case. Organisation need to perform a knowledge-based SWOT analysis, gap analysis, difference between existing knowledge with its strategic requirements and a cost benefit analysis. Next, performing knowledge assessment and audit. It determines the strength and weakness of the organisation and examines the assets such as source and location. The approach is followed by performing Information Technology (IT) assessment. It should be conducted on three diagnostic areas which is IT assets, IT management process and IT investment performance to examine the spending profiles and its impacts. The fifth approach is developing project plan and measurement systems. It is based on the results of the knowledge, audit and technology assessment carried out that answers the questions of what, why, where, when and how. Those recommendation can help organisation to manage knowledge that are available

Since the mid-1990s, knowledge management has become increasingly significant for business managers and companies. ‘It is broadly accepted that systematic knowledge management is tightly linked with gaining and sustaining competitive advantage.’ (Bogner & Bansal, 2007, p658-6 as cited in Hislop, 2009, p1) The definition of knowledge management is various because of the wide range of this concept and its complexity (Al-Hawamdeh, 2003). For example, the broad definition provided by McAdam and McCreedy (2000, p155 as cited in Hislop 2009, p53) note that: ‘KM relates to the management of anything classified as knowledge’ Furthermore, Hislop (2009, p59)

Each person brings particular expertise and experience – which although subjective, is the part why KM is so important and why reliance on people are needed. According to Davenport and Prusak (1998), knowledge embodies experience, values, and expert insights that provide a framework for evaluating and incorporating new experiences and information (Davenport, 1998)

Knowledge management often involves isolating and planning intellectual assets within an organization, producing new knowledge for competitive advantages within the organization, making vast amounts of corporate information accessible. Knowledge management can be hard to interpret or explain. How would a nurse or doctor define “health care” succinctly? How would a CEO explain “management”? Each of these areas is very complex, with many sub-areas of specialization. This in turn leads to the question “What is Knowledge Management Strategy & Metrics”?

Abstract - knowledge management is a discipline that seeks to improve the performance of individuals and organizations by maintaining and influencing the present and future value of knowledge resources. It is an amalgamation of plentiful endeavors and fields of study. This paper provides a framework for distinguishing the various tools like methods, practices and technologies available to knowledge management practitioners. It includes a summary of a number of key terms and concepts, illustrates the framework, imparting examples of how to use it and searching a variety of prospective areas.

The authors claims of the study of knowledge management is about introducing change within a procedure which in turn is a way to back up the alliances of the projects and provide corporate sustainability. However, the study ended up being somewhat restricted because of

The process-based school focuses on processes, organizational structure, and IT applications that enable individuals to leverage their creativity and capabilities to deliver business value and to sense and then seize opportunities promptly and effectively (Teece, 2000). Knowledge management is defined as a transformation process going from tacit knowledge into explicit knowledge in order to facilitate flows of organizational knowledge (Lubit, 2001; Schulz and Jobe, 2001). In this

"Knowledge management is the set of practices aimed at discovering and harnessing an organization 's intellectual resources. It 's about finding, unlocking, sharing, and altogether capitalizing on the most precious resources of an organization: people 's expertise, skills, wisdom, and relationships. Knowledge managers find these human assets, help people collaborate and learn, help people generate new ideas, and harness those ideas into successful innovations" (Bateman, 2004, p.8-9). One of the most important factors of change in management is the growing need for good, new ideas. Knowledge management is an approach that allows people to produce change. It 's bringing people together and collecting ideas from

Organisational learning can be seen as the goal of knowledge management and may be obtained by good knowledge management strategies and processes. By motivating the creation, dissemination and application of knowledge, KM initiatives pay off by helping the organization embed knowledge into organisational processes so that it can continuously improve its practices and behaviours and pursue the achievement of its goals.

Knowledge organizations obtain competitive advantage from continuous learning, both individual and collective. In organizations with a well established knowledge management system, learning by the people within an organization becomes learning by the organization itself. The changes in people 's attitudes are reflected in changes in the formal and informal rules that govern the organization 's behavior.

The study builds upon existing literature, similar to the concepts identified as having value in this examination. Literature on knowledge transfer has mostly focused on informal networks, created by the normal day-to-day interactions of employees (Hansen, 1999). While these groups offer knowledge transfer, there is little managerial influence over the process. Formal groups with managerial oversight in the knowledge sharing process drive the focus of this study (Nesheim et al., 2011). Literature that focuses on knowledge groups where management has a critical role in the facilitating of the knowledge transfer process has been identified. Inclusive to this group are articles that emphasize use and effectiveness of knowledge (Nesheim et al., 2011). Though there are clear similarities in the literature between the available research articles, they are divergent in the definitions, context and/or organization design.

KS amongst employees in organizations are widely recognized as an important aspect for its potential towards developing the performance of the organizations and its competitive advantages . Therefore, the study of KS is dominated by those focusing on KS activity within the business organizations. Obviously, the ultimate goal of organizational knowledge sharing in these institutions is profit-motivated. However, the issue of KS is equally important for a knowledge -based institution, such as a university, where knowledge production, distribution and