Literature Review. While There Has Been Research In Subjects

High employee turnover, where workers frequently leave and must be replaced, leads to increased spending on recruitment and training and can indicate management problems. Employees often have good reasons for moving on but if too many are leaving an organisation, can be very disruptive.

In the globalized and changed competitive business world, it is important responsibility to deal with employee turnover for any organization. Effective and efficient management of employee turnover is an essential task to achieve the organizational overhead goals. Significant amount of research has been undertaken to understand the major causes of employee's turnover and retentions mechanisms that organizations should develop, especially in the field of healthcare.

High employee turnover has monetary costs. Though estimates vary, most experts agree that turnover costs, when all things are considered, equals at least 25% of a leaving employee’s annual wages (Silva & Toledo, 2009). For example, for an employee making $25,000 per year, the total turnover costs associated with replacing that employee would be at least $6,250. This includes cost of prescreening measures such as drug tests, background checks, application reviews, interviews, pre-employment training and other recruitment costs (Dolfin, 2006). It also includes implicit cost associated with on the job training and the productivity loss experienced by other employees that must help acclimate new employees to their environment

Retaining employees is one way the turnover rate can decrease, Branham (2000), focuses on retaining valuable employees by incorporating four key elements. The first key elements is, “be a company that people want to work for”. There are many companies that have been labeled as, “employers of choice”. These employers all have something in common, which is how they value their employers (Branham, 2000). They treat their employees with respect and like family. With being an “employer of choice,” people are the most valuable asset; not just customers but employees too. Many companies go above and beyond for their customers, but not for their employees, yet they wonder why they are losing valuable talent.

There are two types of turnover, voluntary turnover happens when the employee makes the decision to leave and involuntary turnover is when employees has no choice in their termination (Schmitz, 2012). Every month or sooner managers experience some of their exceedingly qualified employees leave the company. After realizing that their company is becoming less profitable is when they begin to wonder why and brainstorm on ways to retain them. In Information Technology, “the cost of recruiting new staff is high and the loss of continuity when staff leave can also be very expensive” (Bott, 2005, p. 111). In IT, human resources strive to maintain their highly skilled employees while employees’

It is difficult to fully calculate the cost of turnover; however, industry experts often quote 25% of the average employee salary as a conservative estimate (Nobscot Corporation, 2016). The direct costs of employee turnover include advertising, recruiting, hiring and training costs. Although there is a significant financial impact to an organization the cost is based only on replacing an individual employee. Turnover can also have indirect costs, such as workplace productivity loss, workflow efficiency and the loss of organizational knowledge. When an employee leaves, they take with them valuable knowledge about the organization, the customers, the current projects and past history, sometimes taking this information to competitors (Nobscot Corporation, 2016). Not retaining the adequate numbers of employees could also lead to over-burdening employees, low employee morale, poor customer service, and more safety concerns (Jones & Gates,

As the labor force becomes more highly developed and demanding, rivalry between organizations for talented employees is drastically increasing. It is extremely important that organizations make their company more enticing as an incomparable career opportunity. Instituting a total rewards system into an organization can do much to help it invite the paramount talent available and significantly condense turnover. The longevity of an organization’s employees is contributed to its total reward system. According to Heneman (2007), total rewards is defined as all of the tools, whether intrinsic or extrinsic, offered to the employer that may be employed to attract, motivate and retain employees. This could

Employee/team member turnover may be mostly a negative issue, yet it can become positive if only controlled by the organization correctly and appropriately. Turnover is often utilized as an indicator of the organization performance and it can easily be observed negatively towards the organization’s efficiency and

The consequences of turnover include both direct and indirect costs to an organization. Direct costs include financial costs associated with an employee leaving, such as subsequent recruiting and training costs. The cost of replacing an employee, including separation, replacement, and subsequent training costs, has been estimated to be 1.5 to 2.5 times an employee’s annual salary. Turnover may also have indirect costs to an organization, such as losing the knowledge and skills of a worker as well as disrupting the established culture. Each employee that leaves takes away some contribution to the larger group and, until the position is appropriately filled; the organization may lose some amount of productivity

The employee turnover metric steers the skill-building process towards achieving process success by establishing effective skill-building programs that enhance employee capability and performance. An additional metric that could be used to measure the effectiveness of the Perfect Financial Review are “Employee Job Satisfaction Survey’s”. Studies show that satisfied, motivated employees are the foundation for higher customer satisfaction and business results (Sinclaircustomermetrics.com, n.d.). Using this metric can assist management in identifying the problem that is causing employee turnover, job dissatisfaction and poor organizational

Retaining a valued employee in the organization can be just as challenging as motivating or retraining a poorly performing employee. Perhaps the main reason for a valued and desired employee to consider leaving their employee is due to dissatisfaction. In part, it is the responsibility of the human resource department to ensure that employees feel a certain level of satisfaction in their jobs. Job dissatisfaction can be a result of varying factors. Individual that do not feel that their contributions are of value or that their work is mundane and not challenging can experience dissatisfaction. Salary, benefits, work flexibility and scheduling can be factors for many employees, as well as strained relationships between coworkers and supervisors. Assessing employee satisfaction is essential to avoid valuable employees looking for employment elsewhere in hopes of satisfying a need that is not being met. The key to retention is being responsive to the needs of employees. Talking without action is ineffective in retention. Determining the needs and valued benefits for employees can be in the form of surveys or one on one interviews, but the only way to have honest and effective

Workforce turnover is a complex and important issue amongst today's organisations. It is perhaps one of the most often cited cause of increased cost and decreased productivity. No wonder people management has become an important frontier to extract and create more value from company assets. On comprehending the articles, it has become evident that organisations have moved beyond the traditional approach of only investing in core business activities, to invest in employee retention strategies. Many organisations, for example St. George Bank

The authors of this article give the misconceptions of employee turnover by systematically breaking down myths that organizations tend to believe cause employees to leave the workplace. The misconceptions are replaced with evidence based strategies that show the underlying factors beyond pay compensation that drive turnover in addition the employee morale. One of the meta-analytical relationships that

“Newspapers are riddled with stories of deceit and deception from leaders in both the commercial and government sectors” (Wilson, 2009, p. 12). The article raises the growing issue and challenges leaders face with disengaged employees and high turnover rates; and turnover isn’t cheap. For those concerned with the bottom line, it’s important to know that the cost of turnover is estimated to be equivalent to an entire year’s salary of the employee who left, not to mention the cost of lost productivity, absenteeism, and increased health costs. Wilson also indicated that research by Gallup and other organizations indicate employee disengagement is costing companies billions of dollars every year (as cited in Wilson, 2009). Average employee tenure is less than five years, and for millennials- less than three (Morgan, 2015).

“Turnover refers to the number of employees who leave a company in a particular period of time.” (Westover 2014 16) Throughout my entire college career I have tried to focus and narrow down on the topic of employee turnover rates. I have researched it, I have studied it, and I have really gone and try to analyze every possibility of cause and effect when it comes to employee turnover rates. There are many aspects to an HRM role within a company and one of those is being able to look at employee turnover rates due to the impact that it can have on a company’s cost. I have chosen to interview two HR managers, Ben Wood with Graphtec INC. and Bill Schlenker with Pierce Accounting, about employee turnover rates for this assignment to have a deeper look into their thoughts, goals, and ideas about employee turnover rates.