MANAGEMENT CASE BRIEF
BUSINESS PROBLEM/OPPORTUNITY OVERVIEW – QUALITATIVE
• Lack of planning out designated routes before beginning daily routes, may run into problems/situations such as getting lost, running into road work, or unknown weather conditions, which can cause a change in drivers normal day-to-day or weekly routes.
• Lack of not following/using ORION technology to help in making better decisions for the drivers, or if the device stops working or starts acting up, it can hurt UPS’ ultimate mission. After all, UPS strives and drives to deliver packages to their customers both efficiently and effectively, but most importantly safely. By ORION being a helping hand and helping to provide drivers with this helpful information, this
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114)
STAKEHOLDERS
• UPS company stockholders
• UPS drivers
• Customers
• ORION Technology provider-by not using their provided technology systems
TECHNOLOGY/COSTS
ORION technology, however not required, but a helpful, added resource, helps drivers make better decisions by providing them with accurate road maps, so that the drivers can work efficiently and effectively, but most importantly safely, in delivering their packages to their customers in a timely manner. This not only helps promote the business, but increases overall productivity. This also leads to more satisfied customers. ORION provides new and old drivers with important information based on current travel time and providing suggested roadways. By ORION helping to provide drivers with this helpful information, this helps steer drivers in ensuring to making better/expert decisions, which in the end saves time and leads to happily, satisfied customers. Being that there are so many ways that drivers can perform their deliveries, ORION provides steps to making it that much easier for drivers to perform their routes and deliver all of their packages efficiently. However, product costs are a major factor and it is said that the ORION algorithm, “which has taken ten years, is estimated at hundreds of millions of dollars to build.” (pg. 114) However, it is said to be the most effective resource and tool that can make the
I think that if GE stays the course with innovative, ground breaking technology and development, investing in greener more efficient materials and
Wanna, J 2007, ‘Improving federalism: drivers of change, repair options and reform scenarios’, Australian Journal of Public Administration, vol. 66, no. 3, pp. 275 – 279.
Analyze strategies for exerting the internal leadership needed to drive the implementation of strategic initiatives and improve operating excellence.
UPS's primary business is the time-definite delivery of packages and documents worldwide. In recent years, UPS has extended its service portfolio
What pertinent aspects of U.S. law should the company be aware of in its goal to do business internationally?
UPS uses many different approaches to shipping goods and information. The company owns and operates a fleet of vehicles and it also has a fleet of airplanes as well. However, a main component of how the company differentiates itself from its competitors is how it has Supply Chain Management offerings. This is an area where the company has a competitive advantage against other companies in the industry. The company also has advantages in terms of how it uses technology to become efficient. This is highlighted by the handheld computers that many
In order for UPS to successfully maximize on long term profits, they would need to understand what the economy needs. For example, economists assess the success of an economy’s overall performance by studying how it could achieve high rates of output and consumption growth. UPS is committed to the provision of specialized transportation services, financial and logistic services to their clients, and they also help in providing the largest package delivery across the world. The company has maintained a large scale of operations, and it can also provide the broad base customer services in various major international markets. The global economy evolves daily, and UPS supply chains have grown more in numbers, requiring advanced knowledge
According to the CMSA (Case Management Society of America) and several others organizations that case management alone means that it is a collective system that helps the patient and their family needs through the communication, available resources of promoted quality, and cost-effective outcomes.
UPS is the largest parcel delivery service in the world. They also help their customers its customers with supply chain management,
UPS is a global package delivery business that specializes in not only managing the movement of goods, but the information and funds that moves with those goods in more than 200 countries and territories worldwide. UPS’s target market is primarily U.S. companies that ship business to business via ground delivery and whose delivery time is not
The globalization of organizations and more competitive forces have compelled more manufacturing businesses to improve an efficient supply chain planning for reducing the cost of supply chain. Planning of supply chain is being the critical component of business’ management. Supply chains have conventionally been split, being unsuccessful to assimilate the business utilities in the chain of logistics process. Such difficulties, as extended order lead times, high inventory costs, and struggle in answering proactive to real time variations, having lower profits and weak client goodwill that can be determined by putting together supply chain management schemes for transportation and warehousing. Supply chain can be explained as a combined practice where actually numerous different organizations individuals such as manufactures, retailers, distributors, and suppliers perform together in order to obtain raw materials, transform these raw materials into wanted ultimate products and supply these ultimate products to the vendors. The key methods in this combined procedure are the distribution, logistics, production planning and control. The production and planning steps are two of the most crucial parts to obtain worldwide optimization in supply chain management. And, this should be explained inside the integrated planning infrastructure. Interactive parts of supply chain included key parts such as purchase, production, logistics planning, sale, production and manufacturing
Contrast project management with operations management. How do these differences impact the approach required to manage a project successfully? (15 points)
Operations management (OM) is that phase of an organization where inputs are put into operations to acquire required output (services) without compromising on quality. In other words operations management is also described as combining and transforming various resources in the operations sub-system into value added services in line with formulated policies of the organization. (Kumar and Suresh, 2009)
The objective of this report was to analyze Vivint-Smart Home Solutions’ performance in terms of organisational culture, management and leadership styles and motivation and how organizations have been affected by them. In this report, we identified that Vivint has an association of Hierarchy and Market organisational culture, relationship-oriented and task-oriented leadership styles and servant leadership style. Moreover, it demonstrated that Vivint has intrinsic and extrinsic rewards. These resulted in successful and unsuccessful practices of Vivint based on the Undercover Boss TV series based on three aspects which have been mentioned above. In addition, this report critiqued the Undercover Boss method for discovering the problems within an organisation and recommended other processes for uncovering issues. The results showed that organisational culture, management and leadership styles as well as motivation played significant roles in Vivint’s performance. Recommendations have been made to improve the unsuccessful practices of Vivint such as training managers to be empathic problem solver, examining and updating the working condition regularly, bonus for employees who give feedback voluntarily on management processes and offering fund to employees who are in need of support.