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Marketing Is A Social And Managerial Process

Satisfactory Essays

The definition, which reflects the complete and accurate contemporary content marketing, while suggesting how to achieve marketing objectives is that the marketing is a social and managerial process by which consumers get what they need and demand by exchanging products and value each other.
Marketing functions listed below do not develop in isolation from one another, but complement and blend.
Marketing functions are considered in unity and interdependence in order to obtain profit in satisfying the wishes and needs of a select group of buyers.
Research is one of the main functions of marketing. It is based on products that meet customer needs, market research and competitor companies. In addition to exploring the needs of the consumer …show more content…

If the organisation does not listen to its customer’s thoughts to learn their needs and desires, she fails to give them what they need as a product, because the organisation simply does not know what that needs are.
Other benefit of customer focus is that this will show the customer how important he is for the organisation, which will lead to increasing organisation’s market. Also the understanding of what the customer might want in the future will help to develop the product and services provided.
Obviously, both Ryanair and Starbucks need to have a strong customer focus as they provide a service to their customers which must be good in order to satisfy their customer needs for good service and product.
So, if Starbucks coffee is good, the customers will be satisfied and go back to buy more coffee.
The same applies to Ryanair’s customers, if they are happy with the flights and the way they have been served on board, they will fly again with the company.
In terms of product, I think food and drinks on board are pretty good, but the prices are very unaffordable. The good thing is that if passengers do not want to buy them on board they are perfectly free to take their own. Their services are also quite satisfactory, as the company works with Hertz car rental and with number of hotels, so the customers can use it as an advantage if they need a car or a hotel’s room.
As for the price compared to other airlines, I think

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