the hiring, recruiting, interviewing, training, measuring and monitoring performance within the organisation
system may result in a worker valuing quantity over quality. 7. Functional foremanship was deemed to be too
which consumers are able to purchase good and services through the Internet. Founded in 1979 by Michael
from team leader, Myers 3 v. Problem #5: Poor quality control 4 III. Statements of Key Problems 5 i.
INVESTIGATION OF CUSTOMER’S PERCEPTION AND EXPECTATION OF SERVICES IN PENSION FUND ADMINISTRATION (PFA) IN NIGERIA