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Mcdonald 's A Competitive Advantage

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SYNOPSIS
In the United States, the fast food market provides consumers quick meals at a reasonable cost. It has grown significantly in recent years with an 8.7% average annual growth rate throughout the 1980’s. The concept of the industry, providing healthy alternatives to traditional fast food and being environmentally sound is the latest example how consumers affect the industry. The companies must be able to change very quickly in order to meet these customer demands and the changing environment while still conforming to its strategy. For an example, consider McDonald’s Corporation; it is a company that has been able to remain true to its philosophy and still be able to adapt to the market situation. The resources and capabilities the company has assembled has allowed it to be a consistent top performer even in a market that is competitive. This paper discusses several capabilities and resources that provided McDonald’s a competitive advantage: food innovations, customer satisfaction, regulatory standards, intensive training program, quality products, franchisee relationships, and supplier relations. By applying the VRIO theory to the information discovered in the case, it was determined that the resources and capabilities that McDonald’s possessed in the 1990’s allowed it to gain a sustainable competitive advantage which lead to industry success throughout the years.
THEORY
The study of strategic management is tasked with finding a way for a company to gain a

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