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Mcdonald 's Restaurant : The World Largest Hub For The Fast Food Sector

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1. Introduction: McDonald’s Restaurant is the world largest hub for the fast food sector. I am working as an assistant manager. In this report, I will be evaluating the effectiveness of the use of management information system in the McDonald’s Restaurant. Background: McDonald’s is the one of the leading fast food restaurant chains all over the world. This company firstly opened in San Bernardino, California in 1940 as a barbecue shop owned by two brothers, Richard and Maurice. After opening the restaurant they started to serve around 25 items and they became popular and profitable as-well. In 1948 they reorganized their business as a hamburger restaurant only to sell hamburgers, milkshakes and French fries. Ray Kroc opened his first …show more content…

2 Management Information System (MIS): 2.1 Definition: Management Information System is the computer based system that provides the information to support and improves the quality of the company or organisation effectively and efficiently. Using a mobile phone, Generating bank statement, Shopping with a credit card, Withdrawing money from an ATM are a good example of Management Information System. 2.2 Types of Management Information System: Transaction Processing System (Lower Level) Employee/Operation Manager Decision Support System (Middle Level) HR Manager/Operation Manager Executive Information System (Higher Level) HR Manager/Chief Executive Officer 2.3 Roles of Management Information System in Catering Industries: In the Catering Industry, Management information system provides the daily base information to the managers. It helps to make a good decision based on the actual data and supports to achieve the mission of the industry. In MIS the staff management system helps to manage all the staff in the industry. Using an MIS in the catering industry is easy to count a stock, ordering a stock and storing a stock. This system helps to solve the financial problem and keep all the record of the financial data. It is very useful for serving a customer easily, Communicating with the customer and taking a feedback from the customers. 2.3 Roles of Management Information System in McDonald’s Restaurant: In McDonald’s Management

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