My Internship At The Hilton

After conducting researches on both Principal Financial Group and New York Life Insurance Company, I would be more likely to choose to work at Principal Financial Group. Both companies have strong background. Also, the products (insurance, investment, retirement solution) and services they provide for their customer are almost similar. Two companies, Principal and New York Life help individuals to create a plan that is the best fit for each person and design to be achievable and effective. In addition, it is appeal to me that both companies value and respect their employees. New York Life have a diversity environment and provide training programs for their agents. On the other hand, Principal not only value their employees, but

If you like working in a fast paced environment, the news industry is the place to be. Walking into the news field I had a few ideas of what to expect, as in working holidays, finding unique stories to cover and being inside a noisy news room. During my internship at WBRC FOX6 News, I learned how to operate multiple cameras and other equipment in the studio for different news segments. I was able to work with a variety of reporters, learn about their experience from being on camera and going out in the field to cover different stories. The most interesting thing I learned was that if a reporter is not able to make it back to the station in time to get their package made, they can use their laptop to edit their footage and still send it in

The benefits of diversity in the hospitality business are numerous, however. Diversity can bring new views and perspectives to the table to other workers that they may not have been exposed to it before. It may not occur to a large group of, for example, middle-class white people that there are better solutions or plans for their workplace because they all might have relatively the same ideals and work ethics. However, having diverse groups of people could bring those fresh ideas and problem solving to these workers that may otherwise not occur to them. Especially different ethnicities might, “...offer insightful alternatives Americans might not have considered,” (Ethnoconnect, DATE). Having

I did internship with Novogradac & Company LLP is a national certified public accounting and consulting firm with a major emphasis in the real estate sector. During my internship, I mainly audited property management company regrading cash account, accounts receivable, accounts payable, fixed assets, long term debts, revenue and expense account. Because Financial Report & Analysis I and II courses covered the accounting terms and journal entries in the last summer, I could complete assignments related to audits and journal entries. In addition, I prepared for balance sheets, income statements, statement of partners’ equity for partnership, direct and indirect cash flow statements for each rental property. I delivered required financial statements

As I am reaching the halfway point with my summer internship at Mandalay Sports Media I want to expand my tasks from just using the Wiretap to start using all of the softwares as well learn how to script a video. Over the past two weeks the other interns who have been here for longer were using the software called “esearch”. Esearch is an ESPN database software where they store all of the clips they gather. ESPN has a large database so using it to obtain a small amount of video footage has its difficulties. First to sign in to research you need to obtain a six digit code from one of the project managers. I was not in contact with most of them and truly just friendly with one so I went to Andy. Andy gave me the code and helped me get accustomed to the database and how it works. First, you must type in a start date and an end date so the database can minimize the videos you are searching for. Then you are suppose to type in keywords that help you find the exact video you are looking for. For example, I was tasked with trying to find a close up iso shot of Bryce Harper during a game. For this I had to use terms from my COM 107 class with the classifications of what each shot is. Since I had background knowledge of what the shots were this helped me get accustomed of using Esearch. Finding the best possible clip takes time because ESPN has a lot of content in their database but once I found the best clip I took down the start time and end time within to clip to make sure its as

My internship at FuturePerfect Ventures has been an incredible learning experience and a stepping-stone for a fulfilling career path. I have known that I wanted to pursue a career in financial communications before I even started the internship search process. My experience at FuturePerfect Ventures not only solidified my desire to work in this specific industry but also gave me the opportunity to build on my existing skills and allowed me to have first-hand experience in this area. Thus, my internship at FuturePerfect Ventures has been, in many ways, more than a learning experience but also what Nathaniel Kolac, the author of the Harvard Business Review article, “Build a Career Worth Having, refers as a valuable stepping stone, one of the many experiences that help create the path to a successful, fulfilling career.

They also have team members and employees from Asia, and Africa and other nationalities worldwide. The common problem and issues that they have found among new employees are language and cultural differences that are creating barriers when it comes to cooperation. There is also occasional disrespect of ethnicity, colors, and discrimination of white and black. These problems are common with multi-national organizations with a diversity of employees, but Hilton Hotel is committed to developing and maintaining a well-rounded organization to enhance their competitive advantage. They continue to attract diverse workforce to strengthen their value and market leadership using different management strategies to solve these issues.

The general line of reasoning is that if we learn to incorporate each other’s diverse traits and characteristics in the workplace, we can then use these differences to foster an innovative environment, which will give the company a competitive advantage over the competitors that do not accept workforce diversity. According to the Allied Academies International Conference, “Diversity is rapidly becoming a common practice among companies due to the increasing number of minorities entering the job market today. As these groups become more prevalent throughout companies, upper-level employees are facing numerous challenges when determining what changes must take place to create a positive working environment for everyone. Management is responsible for the development and implementation of effective policies directly relating to diversity to ensure the acceptance of minorities into the workplace and to aid in minorities’ success through equal opportunities and treatment.” (Marcia L. James, 2001, Academy for Studies in International Business Proceedings)

Hyatt’s value statement is “to adhere to a set of core values such as, mutual respect, intellectual honesty and integrity, humility, fun, creativity, and innovation to characterize the culture of the company” (Hyatt, 2013).  Hyatt provides its consumers with an intangible good, which is customer service. Hyatt values it personnel as an essential factor in achieving its strategic plan of authentic hospitality. Hyatt’s successful approach to empowering its personnel is its “thoughtful approach to growth” and furthermore, emphasizes its strategy. (Hyatt, 2013).

Within my first month at Paul Hastings I had completed more work than I did at my last internship which lasted six months. At Paul Hastings, all though my title was intern, I was a member of the business development team. I learned quickly the work I was doing mattered and that it needed to be done well. The expectation there is extremely high, which is something I should’ve known going into a competitive internship at one

This team will support all of HHC's core businesses and work closely with hotel ownership and management groups to achieve its stated goals.

Because of this, the jobs are more secure, service-oriented and, in general, more productive. Moreover, the main result lies at the expense of well-chosen strategy, «Hyatt» well ahead of its competitors. At the heart of the corporate principles of the company have the task of giving employees the opportunity to grow by providing opportunities for growth in a career, not just a work in Hyatt hotels and resorts. Compared with the company Marriott, Hyatt provides more opportunities for development and training of its staff. It does not just "values" of its employees, but also the "grows" them, guiding them on the initial steps to the top of the career ladder.

Hospitality Management is a difficult and competitive market, and any lack in customer service can result in defecting customers or the termination of a relationship between a customer and a service provider. In this paper we will look at Hilton a company that has continually ranked amongst the top ranking hotels and continues to improve. Hilton’s customer service ranks as one of the top hospitality providers in the United States. We will look at the history of how Hilton came to be the name brand it is today and some of their process the used to narrow the customer service gaps such as Hilton Honors, the Hiltons Reservation Customer Care, and RESMAX. We will look at how they look at how Hilton manages the customer expectations through the use of employee training and their decreased the customer service gap through employee retention. We will also look as how Hilton co-partnered with Citibank in order to offer its Hilton Honors member additional benefits in order to keep in line with the customer service that the customers have come to expect.

Today's workforce is undoubtedly varied. Creating an environment that is acceptable and optimum for performing is what you want in the business environment. This will reduce the chances that an employee will feel under-valued, which can ultimately affect absenteeism rates and employee turnover. More diverse companies produce better results. Companies that respect and support individual employees ethnicity, age, gender, skills, and abilities provide for an all-inclusive atmosphere that allows employees to feel comfortable. Understanding cultural mannerisms, linking them to there abilities and not taking there age and gender to heart may help the judgement of candidates for their job skills, not their interview skills.

Employees of Hilton Worldwide are called “team members”. Hilton is known as a well-knit team whose members are always ready to help and support each other. Hilton Worldwide very much values and appreciates their employees. (Hilton Worldwide, 2013)