Having worked as a CNA under the supervision of a nurse for six years in a nursing home, I thought I was well prepared to become a great nurse. I did not know that other than learning sciences and medical procedures there was still more required of me to be a great nurse. At the commencement of the semester, I signed up for the HPR class as a prerequisite for the nursing program. However, I had no clue of what I was expected to learn on the subject. In the last few months, I have learned a lot in regards to professionalism in the workplace, professional nurse attributes and responsibilities, and the quality and safety initiative currently in place in nursing practice which will be the key in a more favorable outcome and higher satisfaction …show more content…
The primary goal of the health professionals while dealing with workplace conflict should be to find a high quality, mutually acceptable solution. Nurses should put in mind that the ultimate goal is to deliver high-quality patient-centered care regardless the fact that they may not like each other. When dealing with a nurse-client relationship, clear, direct communication is necessary to resolve a conflict for efficient care provision and reception of quality care. A nurse should respond in a calm way when conflict arises because some clients approach their initial encounter with verbal hostility or even physical aggression. By doing so, it avoids escalation of the situation and helps maintain safety for the client and the nurse. Proper communication skills both written and oral help conveys accurate information to prevent medical errors and provide awareness of one's role and responsibility. Nurses have a responsibility to practice collaboratively hence communication skills are crucial to efficient health care team function.
PROFESSIONAL NURSE ATTRIBUTES AND RESPONSIBILITY A nurse’s overall, treatment goals should always function as the principal guiding force in the team conversations, and mutual respect in nursing is essential. Since the patient-nurse relationship is the foundation of nursing
As a Registered Nurse is a crucial component to ensure that there is effective communication between the nurse and patient. As well as being respectful to the person’s dignity, culture, values, beliefs and rights. This is because everyone is different, and due to this it is important that I am being cautious to each person’s individual needs.
Communication is one of the basic survival skills of human and also a fundamental part of nursing. Effective communication would help to promote a positive nurse-client relationship which is crucial for the delivery of quality nursing care (Sheppard, 1993; McCabe 2003).
Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression. A good health care provider can use there communication skills to put a patient at ease with a few comforting words or gestures, a lack of positive communication in the health care setting could leave the patient feeling neglected, ignored and not valued as a patient.
In nursing practice, communication is essential, and good communication skills are paramount in the development of a therapeutic nurse/patient relationship. This aim of this essay is to discuss the importance of communication in nursing, demonstrating how effective communication facilitates a therapeutic
Effective communication is essential for a nurse in a leadership position. If a nurse is not able to convey or transfer pertinent information to other team members or clients, conflict or problems can arise. A nurse is able to effectively communicate through creating synergy, establishing a purpose or goal, actively listening, being truthful, and being responsible. When a nurse leader is able to successfully communicate, patient safety increases and medical errors decrease which leads to a higher percentage of positive patient outcomes. Effective communication fosters positive nurse-patient and nurse-team member relationships.
Communication is life long learning skills for nurses. Communication can be in different forms. It can be verbal or non verbal. Communication is important
Listening and attending, empathy, information giving and support in the context of a nurse-patient relationship are identified as essential communication skills in nursing (Timmins, 2007).
As a nurse, communication is an essential and important factor to building a therapeutic relationship between a nurse and patient as it is the difference between average and excellent nursing care, as it helps maintain a good quality of life and allows nurses’ and patients to interact and provide comfort when needed. The importance of good communication can become apparent with patients especially when they are in the hospital, as it helps the nurses build a positive relationship with patients and helps overcome barriers including physical, psychological and social. A therapeutic relationship is built on many factors which include both verbal and non-verbal communication which helps maintains the relationship and strengthens it due to the positive impact it has not only on the patient’s experience but also the nurse’s.
A nurse-patient relationship is the basic requirements in all practice settings. Its usage is to manage communication between an organization and a public while maintaining boundaries in the therapeutic relationship. Based on Peplau’s interpersonal theory, communication takes place in a nurse-client relationship where therapeutic process occurs involving complex factors such as environment, attitudes, practices, and beliefs in the dominant culture (seu.edu, 2015). The actions of each person in a nurse-patient relationship is measured on the collaboration of their thoughts, feelings, and experiences. Nurse’s work to attain, maintain, and restore the patient’s health until patient have fulfilled the health care needs. Patient must be guided and provided a well-respected environment until a better health and specific needs are fully considered in the relationship. In this kind of setting, nurse’s must create relationship with patients by communicating receptivity, assimilating the concepts of empathy, trust, genuineness, respect, and confidentiality into their interactions.
Patients, in any healthcare setting, deserve respect and care that is centered on their unique needs. Nurses and health care are required to assist them to achieve this goal. Changing the health care system will require us to reestablish our
I was particularly impressed by way this meeting dissected critical issues. The participants of this gathering welcomed openness and honesty from all. This meeting investigated ethical issues regarding patient care, and scenarios in which one’s discretion licensed him/her to question a patient’s judgments. This gathering also addressed the issue of productivity, in terms of sustaining it and enhancing it amid a taxing and demanding environment. The participants then proceeded to address common relational issues, which involved disagreements among nurses, and conflict mitigation. After witnessing the dynamics of this meeting, it became readily apparent that conflict
Working well with people is an important factor in the nursing career; a nurse must always be respectful to every patient regardless of the situation. Persuasion sometimes has to be used because a patient may not want a certain medication so a nurse must help the person understand that it is what is best for him or her health and their track to recovery. A nurse must always pay close attention to their patients because if problems or concerns come up, a nurse must be the first to notice it.
Communication is not only an essential component of an effective nursing process, but also a key component in every aspect of your life. Nurses use good communication skills to gain the trust of their patient and improve outcomes by doing so. Therefore, we can use the same skills with our family, friends, children and co-workers. Miscommunication can have a negative impact on everyone around you including your co-workers.
In the first instance, the direct application of nursing, relationships between nurse and client are established and treatments are provided. I consider myself privileged that my profession takes as its central focus, the care of others. Thus, I try to be as competent as I can, remembering theoretical knowledge, continually reflecting on past interactions, and applying concepts. I am dedicated to improving my own abilities, as it directly affects the level of care that I am able to provide, and the well-being of the client. Being responsible for the client’s health, I try to optimize every interaction to create a more positive environment conducive to growth. Seemingly inconspicuous actions such as warming the bell of a stethoscope, asking the patients if their current bed position is comfortable, and informing them and educating them about the rationale behind assessments and procedures, all contribute to positive change. Through these actions, patients concerns are considered, they are treated respectfully, and they are informed, furthering the nurse-client relationship. This therapeutic relationship also allows me to practice my skills of inspection and observation, developing my competencies as a nurse, and allowing me to familiarize myself with social cues and respond to them correctly. Furthermore, every
The nurse patient relationship is a very unique one, and it happens to be one unlike any other the nurse or the patient will have with anyone else. It is a nurse’s duty to make sure that they establish this relationship very early on or they risk the patient not trusting them and affecting the treatment and outcome of the client. A Nurse must practice ethically in this relationship by making sure that they follow the guidelines placed upon them in this relationship. The College and Association of Registered Nurses of Alberta (2013) states that a “Nurse must comply with the Code of Ethics adopted by the Council in accordance with Section 133 of HPA and CARNA bylaws,” (p.6). The nurse must make sure that the communications between them and their patients is both therapeutic and professional, and ensure that they are promoting and advocating for their client and their health needs. This paper shows how it affects a patient when the standards of practice are followed and when they are not, and how a nurse establishes if the standard has or has not been met.