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My Stepping Stone

Satisfactory Essays

It was the time when the most critical business function was about to be called off on account of not meeting the desired goals. To regain process stability and associate satisfaction, my manager aligned me with the function. Although there were many impediments on the road ahead, I was confident on my capabilities to overcome all. Being new to the function, gaining domain expertise in the least possible time was the first challenge. To surmount this, I employed a dual strategy. I studied process maps for the function and audited associates basis the same to analyze if the steps taken were aligned to the map. In this way, I was able to complete audits and learn the process at the same time. Another important task was to build rapport with the team members, who were more tenured than me in the business, and optimize their performance to achieve process goals. To accomplish this, I scheduled a recurring meeting with the team to understand their expectations and share mine with them. I also utilized this time to discuss with them about their career goals and their plan to realize them. Thereafter, I aligned different tasks to their objectives and delegated accordingly. This not only helped them to come out of their shelves and feel motivated to work, but also made them feel involved and valued in achieving business goals. I encouraged the team to come up with innovative ideas and we successfully worked on several projects to improve the process. Finally, I was able to win

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