preview

Netflix : The Australian Market

Decent Essays

In late August 2015, Netflix was introduced to the Australian Market. Since its arrival Netflix has grown to have over 2.7 million users, surpassing Australian rivals Stan by over 2 million users (Roy Morgan, 2015). Netflix is a media streaming company that allows users to stream television shows and movies on multiple devices in high definition quality. Foxtel is a pay television company allowing users to access television shows, movies and events unavailable on free to air television. Founded in 1995, Foxtel had a monopoly on the pay television market (Foxtel, 2016). Netflix’s emergence onto the pay-tv market raises questions on how this has affected Foxtel’s customer base and profits, especially due to the Netflix’s low prices of $8.99 to $11.99 per month. As figure 1 shows, Netflix has been rapidly increasing in subscribers and Foxtel’s subscribers have been declining slowly.

A survey by Canstar Blue Research in 2016 showed that the main influence in consumers beginning to show more interest in Netflix over Foxtel was a result of value for money, range of content, ease of sign up and overall satisfaction (Sydney Morning Herald, 2016). Consumer expectations have been changed as a result of Netflix’s introduction.
In terms of value for money, Netflix offers packages ranging from $8.99 to $11.99, all containing the same content, just with different accessibility rights and high definition access (Sydney Morning Herald, 2016). Alternatively, Foxtel offers packages between

Get Access