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ORGANIZATIONAL BEHAVIOUR AND & ORGANIZATIONAL DEVELOPMENT CASE STUDY-THE FARM BANK

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Preface

As we enter the twenty-first century, the environment in which organizations operate is increasingly turbulent, rocked by forces such as globalization and rapid technological change. Social and demographic forces have dramatically changed the make-up of today's workforce, which is now the most educated and ethnically diverse in history, in addition to having the greatest representation of people. These developments are profoundly affecting the way in which organizations structure themselves, just as they are influencing individuals' attitudes to and expectations of both organizations and work. Organizational behavior is compatible with careers in consulting, human resources, organizational design, and change management. In …show more content…

Tan Thian Seng for his advice and guidance in the course of this case study, which support and time contributed to make this assignment.

Introduction

The Farm bank is one of the state's oldest and most solid banking institutions. Located in a regional marketing center, the bank has been active in all phases of banking and offered a wide range of products for customers, specializing in farm loans. The bank's president, Frank Swain, 62, has been with the bank for many years and is prominent in local circles. Following the world step development tomorrow will not be the same as today. So, the Farm Bank should be change. President Swain decided to design and install a comprehensive management information system (MIS).

The MIS department is the organization's primary source of information technology, and it is responsible for ensuring that the organization uses such technology to best accomplish its goals and objectives. That responsibility breaks into two major functions. One is to develop, operate, maintain, and manage the enterprise information systems. The second is to acquire technology and to facilitate its transfer to appropriate applications. The nature of this second function was summarized by Cash, McFarlan, and McKenney in a description of three broad objectives of information systems management control:

1. Facilitate appropriate communication between the user and the deliverer of information technology services and provide motivational incentives

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