Journal of Business Cases and Applications
Bella’s: a case study in organizational behavior study
Bobby Medlin University of Arkansas Fort Smith ABSTRACT The primary subject matter of this case involves the job satisfaction and employee ct engagement of a company’s workforce. The case depicts a new general manager’s concern that the constructs listed above have reached such low levels that critical organizational outcomes are being negatively impacted. The case also involves a career planning decision made by the principal character in the case. It is designed to be taught in one class hour and is expected to take approximately three hours of student preparation time. Students are provided with a management scenario describing a
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Prior to taking this position, Lynne had worked at a major women’s clothing retailer, initially as a is management trainee and finally as a regional manager. Before Bella’s, Lynne and Illa, while not close friends, were certainly acquaintances who had gotten to know each other professionally. other Illa had shared her dream with Lynne and had often told her “you know when I do this thing, I want you to come run it for me.” Lynne never really gave it much thought, but when Illa made a formal offer, Lynne decided it would be a good move, professionally and personally. She had been very successful in retailing--but the long hours plus the weekend demands had begun to --but take a toll on her personal life. A single mother of two, Lynne decided that this change would be a new challenge, and it would also enable her to be more successful in balancing family and d career. From day one, Lynne basically was involved in or actually made all the managerial decisions at Bella’s. Though Illa was certainly the lead player in strategic decisions, Lynn was Lynne the ultimate decision maker for anything operational. Bella’s began with six employees: Illa, Lynne, three hair stylists, and one massage therapist. All were friends or acquaintances of the owner. Very little recruiting took place in the initial hires beyond Illa convincing each to come be a part of her new business. A salary was offered with a promise of
3.2 Evaluate the business benefits likely to accrue from a culture of employee engagement – benefits for the organization, its executives/managers, its workforce and its customers
Ellen Zane had her work cut out for her at Tufts-NEMC. The Tufts University affiliated teaching and research hospital had long been on the decline. It was mired in financial difficulty, was falling behind other teaching and research AMCs, and was not effectively serving its local community. Beginning on the day she accepted her position as CEO, Ellen Zane started on a path of reform. Upon learning that the hospital only had 10 months of cash on hand, she began brainstorming on how to make the hospital financially viable, starting by meeting payroll needs first. She discovered that Tufts-NEMC was being drastically underpaid and began looking for solutions to the problem of reimbursements. One of the more
Attracting and retaining staff can be quite the challenge, this is an area we invest a significant amount of time in. The Hudson 20/20 report states ‘employees are highlighting a lack of career progression and boredom as their biggest issues. They are looking for different experiences and acknowledging this is crucial not only for attracting new staff but for retaining existing talent.’ (Hudson 20:20 series, Paper on,
Thompson Technology’s HR can assess the level of employee disengagement by using surveys to gauge job satisfaction. Once they make the proper assessment, then they can begin to improve employee engagement through “communication, feedback, restructuring and reassigning work, collaborating, structuring the organization, training, rewards, advising supervisors, balancing life/work expectations, and career planning and development” (Gusdorf, p.10-11, 2012). … I hope that the changes to improve employee engagement will help maintain productivity. If Thompson Technology does not manage to assess the actual level of employee disengagement and find ways to improve employee engagement and maintain productivity, they will find their business slowly going upside down.
Obo Addy was born Born January 15, 1936 in Accra the capital of Ghana; Addy was one of 55 children of Jacob Kpani Addy (his father) a doctor who integrated rhythmic music into healing and other rituals. Abby was a young learner at his age it did not take long for him to get to hang of the drum, his father Jacob was a worldwide drummer So he thought Addy a whole lot about drums. Abby did not fit in with a lot of kids at his school because he was the tallest and biggest in the class, so a lot of kids picked on him. Addy had friends but they weren’t in his village he used to walk 30 miles just to play with his friends in the GA tribe. There where he started to gain influence from the GA tribe, Addy was well
DOI: 6/24/2016. Patient is a 46-year-old male operator who sustained injury while he was operating a crane when it stopped suddenly, jerking his back. Per OMNI, he was initially diagnosed with low back sprain/strain.
Despite the company's success with various facets relating to career development such as; creating autonomy through a lifestyle balanced with work and recreation, as well as managerial competency and feedback acknowledgment, the company does lag behind in some areas. One in particular to note is that of employee retention. According to Becky Peterson, an enterprise tech reporter with Business
These issues can be a difficult fix for any business and should be something administration is focused on to maintain a skilled and valued workforce. In this occupation, it is critical for leaders to provide consistent support and encouragement to workers to hold on to these individuals. Employees today are seeking an intrinsically motivating work environment. To achieve this,
Kerrie Peterson is the general manager in the corporate lending department of the company Access. In a recent meeting with chief executive officer Tom Wilkes and other general managers, Kerrie agreed to a cost reduction goal of fifteen percent of her operating budget (Lester & Parnell, 2006). One of the first things that Kerrie decides to do is have a meeting with her senior management team- the team consisted of five people. Each person differed in their age, experience level, and what changes they thought should take place. When Kerrie realized their meeting was somewhat counter-productive, she decided to get David, the human resources leader, to talk to her senior management team individually where they would tell him their opinions without
step is to notify Monica about the situation and ask for guidance or help to correct the
OA is considered primary when no etiology can be clearly identified and secondary when the disease develops in response to injuries such as joint trauma, ligament injury causing instability, Paget’s disease, Ehlers-Danlos (congenital joint laxity), or congenital malformation of a joint. Twin and family studies have shown a multifactorial pattern in primary OA. Precocious OA (onset early in life) has been associated with a mutation in the gene coding for Type II collagen.
Landis, E. A., Vick, C. L., & Novo, B. N. (2015). Employee attitudes and job satisfaction. Journal of Leadership, Accountability and Ethics, 12(5), 37-42. Retrieved from http://ezproxy.liberty.edu/login?url=http://search.proquest.com.ezproxy.liberty.edu/docview/1764139256?accountid=12085
The Value Percept Theory argues that job satisfaction depends on whether a job supplies the things an individual value most. Overall satisfactions derive form combined levels of satisfaction from various elements of an individual’s job, whether it’s: pay, promotion, supervision, coworkers, or the work itself. Job satisfaction is based on cognitive and affective components, which is evaluated by what an individual thinks about the job, and how they feel. Cognition evaluation is based on experiences, weighing different aspects of a job; as affect is a reaction of the job, which can fluctuate based on moods and emotions. Level of dissatisfaction is measured by the difference between what one has and what one wants, and the level of importance of that facet to the individual. Statistics have proven, that supplying individuals with what they value, will increase the chance of better performance, which has a high correlation with an individual’s affective commitment with the organization.
by the vacuum but the particles in the cosmic dance are creating and destructing with endless pattern (Fritjof Capra, 1975).
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