Online shopping is the process whereby consumers directly buy goods, services etc. from a seller interactively in real-time without an intermediary service over the Internet. If an intermediary service is present, the process is called electronic commerce. An online shop, e-shop, e-store, internet shop, web shop, webstore, online store, or virtual store evokes the physical analogy of buying products or services at a bricks-and-mortar retailer or in a shopping mall.
The metaphor of an online catalogue is also used, by analogy with mail order catalogues. All types of stores have retail web sites, including those that do and do not also have physical storefronts and paper catalogues. Online shopping is a form of electronic commerce used for business-to-business (B2B) and business-to-consumer (B2C) transactions.
History
Online Shopping pre-dates the IBM PC, Microsoft, Apple, and the Internet/www. In 1979 Michael Aldrich, an English inventor, connected a modified 26" color domestic TV to a real-time transaction processing computer via a domestic telephone line and invented online shopping.
[1] The first recorded B2B online shopping was Thomson Holidays 1981
[2] The first recorded B2C online home shopping was Gateshead SIS/Tesco in 1984.
[3] The world 's first recorded online home shopper was Mrs Jane Snowball,72, of Gateshead, England in May 1984.
[4] During the 1980s Aldrich sold many systems mainly in the UK to large corporations, including Ford, Peugeot {then trading as
E-commerce is short for electronic commerce and refers to purchasing and selling items and services on the Internet via a website. Otherwise called an online store, an E-Commerce website has features that make it easy for customers to browse for items to purchase.
Online purchasing is becoming more and more practical thing for contemporary customer. It is explained by high internet penetration in every country, lower cost than in retail network, door to door delivery. Internet plays an important role nowadays; therefore it creates a new market, which sometimes is quite difficult to measure. Online shopping is different from the B&M shopping due to the fact that there is no physical presence of goods, from other standpoint internet is able to sell way more services and motivation and decision making process directly connected to the feedbacks.
The trend toward shopping using the Internet is growing faster than expected (Cramer, 2014). Since Internet has become popular medium for people to shop, more companies then launched online shopping platform. With this new platform, they were able to do sales directly to their customer.
Online shopping has been growing since businesses put the first online store on the web, now you can shop from anywhere around the world and have it shipped to you directly. Comparing the product against other online store competitors; making it easier to find the best price on the web. You can research the product and make sure this is what you need before buying it. The internet is a twenty-four hour shopping center, you can shop at whatever time you want and wherever you have time for it, making it more convenient to use online shopping. Using it can create more time for the things you would like to do. The negative side of online shopping is you have to wait until the product is shipped to you. The shipping and handling charge is increased for more expedited shipping. There are instances you pay more in shipping than you do for the actual product. Beside shipping charges to purchase, there are shipping charges when you need to return the product back. Also there are those computer problems that can appear; you do not always know if your personal bank information is being
Now’s a day, most of the successful retailers are allows both the physical shopper to shop in store and the internet shopper to shop online. Physical shopper will have a change to see the items in person and try in on to make sure they fit on them. The internet shopper will benefit for shopping online in anytime and anywhere. They usually buy items online and collect in
In 1979, Michael Aldrich gave birth to an idea called online shopping. This idea is a form of electrical commerce in which buyers can directly sell to their consumers without any help of an intermediary and this communication would happen electronically. This simple idea has turned into a trillion dollar industry making it possible for the average Joe to order something online and get it delivered to his/her door step from the seller, eliminating the need to go to a shopping mall to buy new things and overcoming the geographic limits. Nowadays, shopping can be the in the comfort of one’s home making this activity not to be obligated with going to a mall. Also it has had huge impacts in our society, economy and us humans. The online shopping industry has changed the world in drastic measures some good and some bad, nonetheless we continue to shop online increasing the usage and dependency. We as the people have made innovative advances in shopping, we use online shopping in which one can get anything one desires delivered right to their door step with a use of a computer or even a phone. The social impact of this new age of technology has been tremendous and also the different strategies used by the online retailer to convince the public to buy more.
As the owner of an online surfing gear business, you periodically study the customer paths on your site. This week you've noticed a high percentage of customers abandoning their orders at checkout. Outline the possible reasons as well as how you would correct the problem.
Online Shopping basically the people buy the item through internet services like Facebook, Instagram and
Customers go through this process to purchase products or services over the internet. Online shopping is done through an online shop, e-shop, e-store, internet shop or online store without going to the brick-and-mortar retailer or in a shopping mall to buy products or services.
The electronic shopping design is winding up logically common. People nowadays can get all that they require on the web, for instance, pieces of clothing, books, staple products, et cetera. Electronic shopping is another sort of development float that people are getting subject to the grounds that it makes people's life less requesting and extras them time. Clients can visit web stores from the comfort of their own home and shop while they are sitting behind their PC. Various online clients don't have to lounge around inertly on shopping any more.
“Online shopping is a form of electronic commerce which allows consumers to directly buy goods and services from a seller over the internet using the web browser”. That means the purchase of the product and services in the internet are called onlineshopping. Online shopping has become increase popular due to convenience (often lower prices).Especially in holiday season. Online shopping saves an individual the hassle of searching several stores and then waiting in long queues to buy a particular item. The alternative names are,e-web store,e-shop,e-store,internet shop, online storefront and virtual store.
Online shopping or online retailing is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser. Alternative names are: e-shop, e-store, Internet shop, web-shop, web-store, online store, and virtual store. An online shop evokes the physical analogy of buying products or services at a bricks-and-mortar retailer or shopping center. The process is called business-to-consumer (B2C) online shopping. In the case where a business buys from another business, the process is called business-to-business (B2B) online shopping. The largest of these online retailing corporations are eBay and Amazon.com, both based in the United States.
Internets make life simple and innovate. People are doing business online and trades have become more easy and fast due to this. Internet provides new customs to promote business. Website becomes the essence of online business like to show their services and products. Internet gathers all competitors and consumers in one place. It brings new way to promote, adversities products and services in market (Barry Silverstein, 2002, p.3).
There are more categories of products on the internet. And there are a lot of choices that people can choose, so they can buy what they want. The choice of a store is very much influenced by location and store types (Sinha, p.14). But brick and mortar stores have fewer kinds of products than online, and online shopping does not be influenced by location. Also, people do not need to be afraid to go buy some private things, if they want to buy in public store, such as, sanitary towel, underwear and so on. Because they can buy it on the internet and even it has more choices. Moreover, if customers want to buy a lot of things, and those things are not in the same place, then they need to run around here and there to buy all kinds of products they want. However, online shopping does not have this problem. People do not need to go out on a sunny or rainy day, just stay at home and pay it on the phone or computer. But the mall can provide some services for customers that are not available online, such as urgent care medical centers and roller coasters (Resnick, pp.1127-1128). Even then, online shopping is still better than traditional shopping. Furthermore, people can compare merchandise from different shops, so they can choose the cheapest and the best. Customers can try on new forms of apparel in stores, but it is too risky to purchase it based on pictures and text description in the internet (Resnick,
Online shopping provides consumers with and experience of sensation. Making payments or shopping can be done everywhere and anywhere as long as there is an internet connection. The internet allows customers to do shopping online anytime and anywhere, which means customer can browse and shopping online 24-hours a day, 7 days a week from home or office, which attracts some time-starved shoppers come to Internet for save time to searching products in physical store. Additionally, Internet offers some good ways to save money and time. For example, shoppers do not need go out to the physical store and thus there is no transportation