Organizational Communication Perspectives Of The Hotel

To be an effective communicator in an organization, one needs to be o alert of both formal and informal communication. Also knowing how the organizations interact with employees through mutual adjustments, direct supervision, and standardization. The traditional model of communication is often used in corporations today. The traditional model states that information mainly travels downward, from managers and supervisors, to the regular employees.Decision making is the responsibility of the organization's manager, and since employees like to know what is happening, they usually find out information from the grapevine.

Starting as a domestic Canadian company in 1960, Four Seasons Hotels and Resorts have built an internationally brand not only through exceptional luxury in beautiful locations all around the world, but through understanding that while each of their properties provides guests an “unique experience the success of the company is guaranteed.” (www.wearedevelopment.com). Four Seasons concept was to create a chain of luxury hotels in which excellence in service and amenities was literally present and linear.

The four-season hotel cares about their internal customers and external customers. Why the company’s leadership is different from other hospitality businesses, here are several reasons. First, four-season hotel has their Golden Rule to obey, “Do unto others as you would have them do unto you.” It means treat other people with the concern and kindness you would like them to show toward you. This Golden Rule brings a bunch advantages to four-season hotel. And also encourage all of manager in this hotel treat the employees in kind and respect them.

The management level of this company has lack communication with their employees. The company never empower their employees, which makes all the employees become lazy and more likely to listen the orders from the SMART group.

The interpretative view of organizational communication developed from a humanistic approach to organizational behavior. The approach views organizations as cultural centers that develop over time. Consequently, the cultural setting of an organization determines the relationship between the management and the employees as well as between the employees. The interpretive organizational communication approach centers on the nature of communication between human beings in their natural environments. Moreover, the approach seeks to establish communication between persons whose incentive to communicate develops from the desire to accomplish the goals that describe the organization.

Four Seasons Hotels, Inc. is a Canadian international luxury, five star hotels’ company. It possesses about 98 different properties among the world. Canadian businessmen Isadore Sharp was founder of Four Seasons Hotels in 1960. Opening in 1961 the first Four Seasons Motor Hotel had an immediate success, in spite of disreputable location of the hotel (fourseasons.com). It was created like an oasis for business travelers. Mr. Sharp created a climate that was promoting professionalism and attachment of his employees. He built scheduled two stress breaks every day, paid to his employees from front desk twice the average rate, insisting that they are important role in providing the first impression of the hotel.

The Hotel Monaco achieves their desired organizational effectiveness by being conscience of goal accomplishments, satisfaction of constituencies, and acquisition of necessary resources. The Hotel Monaco claims its three most vital assets are its customers, its employees, and its investors. Their customers’ expectation and satisfaction of the hotel’s top-level of service offerings, and its unmatched customer service, is what keeps them in business and at the top.

Understanding the communication process in managerial position is very important. It guides the communicator in conveying the right message to the right recipient. The mode of communication determines the content of information channelled, and where the managers feel that the information is urgent; they will opt for the right means of communicating. According to the case study in consideration, effective communication leads to positive outcomes from the employees work. It boosts the loyalty displayed by workers towards their work positions and enhances transparency and freedom of expression.

Organizational communication began to arise in industrial businesses in the 20th century, analyzing the communication channels and the ways that information flows inside an organization (Cheney, 2007). Nowadays, every kind of business activity bears upon communication and functionality depends on competency of managers and employees to communicate efficaciously (Clausen,

Four Seasons is the world’s leading operator of luxury hotels and resorts. They are well known not only in the U.S. but they are a huge international hit. They have been successful over the last thirty years because of their strengths of diversity and originality. Four Seasons does not want to be a globalization of markets like McDonald’s, where everyone is the same. They are not a “cookie-cutter company.” This is a great tactic to have because then you would not be such a high class hotel and resort. Also, when you go international you have to be in touch with all of the cultural changes which can make or break your business. They have done an exceptional job

Four Seasons Hotel and Resorts (FSH) always prided itself on being the choice for a luxury hotel experience. Since its inception date in 1960, FSH expanded its renowned services to include the current number of 67 hotels in 30 different countries with continued expansion in progress. FSH attributed its success to its organizational culture, which did, and continues to embody, the dedication to great service and luxury hospitality. Part of this culture is to recognize that the employees are the key to success, and that in following the "Golden Rule", do unto others, as you would have them do unto you, an atmosphere of fairness,

Four Seasons hotels and resorts is a Canadian international luxury, five star hospitality company founded by Isadore Sharp in 1961. The company was selected for this report of compensation administration because there is something appealing about this company. The fact that Four Seasons has been named one of the “100 best companies to work for” by Fortune every year since the survey’s inception in 1998 and that it has one of the lowest employee turnover rates in the hospitality industry makes this organization unique and in this report, we will try to understand how their managerial strategy and compensation mix play its role in the success of this organization.

Business communication can be defined as the process of sharing information among business professionals, prospective customers, and affiliates who are associated with an organization. The essential skills of business communications are currently in demand and highly required for the workforce for the modern workforce. To be an effective communicator is to have the ability to respond with skill, confidence, and assertiveness and is pertinent to the quality and expertise business professionals considered for employment. Hence, knowing how to communicate properly in an organizational structure requires the skill of communication necessary to interact with different levels of management. In a world

Around the Corner Restaurant is an Edmond staple that has been around since 1951. It has gone by several different names, had many different owners, and is in its third location. The restaurant’s focus is breakfast and lunch in a family atmosphere. Like any business, communication is an imperative part of daily functioning. Around the Corner has many strengths and weaknesses in communication.

There are two major ideas in this chapter that should be emphasized in class lectures: