preview

Organizational Group Behavior and Communication

Better Essays

Organizational Group Behavior and Communication
Chris Bevins
COM 425 Communication in Organizations
Willetra Brittian
18 Jul 2010

Organizational Group Behavior and Communication
People are an organization’s most important and valuable resource. How they interact and communicate can be one of the most important aspects of an organization’s success. The knowledge, skills, and abilities people of today possess offer limitless opportunities to maximize work center effectiveness.
People not only come in all shapes and sizes, but they come with different motives, values, and personality types as well. They are individuals, with as many similarities from one person to the next as they have differences. It’s these similarities and …show more content…

The last category that a group’s cohesiveness depends on is maintenance needs. This refers to what it takes to strengthen and maintain the team. Maintenance needs manifest themselves in individual behaviors of team members referred to as maintenance behaviors. In most cases, these maintenance needs drive behaviors that must occur in order to keep individual needs from disrupting task needs. Simply put, maintenance needs prevent individual feelings and emotions from interfering with the goals of the team. In order to meet the maintenance needs of the team, team members take on various informal leadership roles, just as they do to meet task needs. Cohesive teams have people fill these roles, helping to meet the maintenance needs of the team. In addition to the cohesiveness of a group, social interaction plays a major role in decision-making. When people interact in social settings, conflict is a natural part of discussions and social settings. Historically, conflict has been considered to be negative since we tend to associate conflict with wars, divorces, feuds, etc. However; conflict exists because of two overlapping dynamics: people and processes. According to Erik Van Slyke, in his book, Listening to Conflict, conflict is the competition between interdependent parties who perceive that they have incompatible needs, goals, or ideas-they can’t agree or create harmony with each other. Conflict

Get Access