Conflict Essay

Decent Essays

CONFLICTS AND DISPUTES ARE INEVITABLE Conflict is defined as the behaviour due to which people differ in their feelings, thought and/or actions. Collins (1995) states that the conflict is a ‘serious disagreement and argument about something important’ and also as ‘a serious difference between two or more beliefs, ideas or interests’ (cf. Kumaraswamy, 1997, p. 96). In general it is believed that conflicts are the underlying cause of disputes. In other words, dispute is a manifestation of the deep rooted conflict. A dispute is defined as ‘a class or kind of conflict, which manifests itself in distinct, justifiable issues. It involves disagreement over issues capable of resolution by negotiation, mediation or third party adjudication’ …show more content…

So, it is said that a conflict can exist without a dispute but a dispute cannot exist without a conflict (Spangler and Burgess, 2003). Many authors have highlighted the inevitability of conflicts on the other hand it is said that disputes can be prevented or at least can be minimized through proper management. Conflicts are ubiquitous where ever a large number of people are involved i.e. where the human relationships proliferate (Kumaraswamy, 1997). People are the principle resource for any commercial project today. Different project managers, engineers, surveyors belonging to different organizations and having different needs, goals and each of them looking to maximize their benefits are brought together to form a team. Because of these differences in the individuals the conflicts and disputes become inevitable in a project. Conflicts are generally perceived as a negative term but it has both positive and negative sides. Positive conflicts can be helpful to generate new ideas, make innovations, helps people to ‘Be real’ and creative. But this conflict has to be maintained so that it does not get out of control and bring about dysfunctional consequences. There are large numbers of potential sources that makes conflict inevitable in a project. Some of them are explained below: - (scribd) It is stated in the paper that disputes are a short term part of an

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