Patient Experience

My first clinical experience for this nursing program was completed at New England Rehab Hospital. I walked in with some clinical experience but no experience in the realm of nursing or certified nursing assistants (CNA). During that first semester we followed CNAs to understand their job and gain basic nursing skills like bathing patients, bed making and other daily tasks. It was useful and I’m still happy we were able to have that experience. A situation that made me uncomfortable during that semester that one particular CNA never sanitized his hands when entering and exiting a patient’s room. In most hospitals and nursing facilities there is a “pump in, pump out” rule to abide by when entering and exiting a patients room rule to ensure health care workers are not spreading bacteria to themselves and other patients. This particular CNA admitted to me that he pretends to push the hand sanitizer and rub his hands together without actually getting any sanitizer in his hands. His reasoning was that he found it overly drying to use the sanitizer so frequently despite the hospital providing lotion as well.

During my first day of clinical, I encountered an issue that I believe is very significant. As a student nurse, our duty for this day was to follow our health care aide around the ward and assist in completing resident care. The resident required assistance in many of her daily tasks. The health care aide asked if I would perform one of those and do perineal care for her. I turned down her offer because I did not feel comfortable with my skill level. The resident had a bowel movement during the night. There was a significant odour in the room that overwhelmed me. I really wanted to leave the room because it was so unpleasant, but I stayed in the room so that the resident would not be embarrassed. This feeling of embarrassment, I assume,

This clinical experience took place at Peyton Elementary School and Prairie Heights Elementary School. Kamille, Ben and I were to teach hand hygiene, covering your cough and brushing your teeth to three Pre-K classes. First we developed a lesson plan and teaching aid for our students. Then, we gathered supplies such as spray bottles, dye, subject specific coloring sheet and a dinosaur with large teeth and tooth brush. Kids Rock dentistry in Colorado Springs was nice enough to borrow us the dinosaur and also gave us activity books for the kids. When we arrived at Peyton Elementary School at 0800, we noticed it was a very nice school. We met the school nurse at the office where we signed in. She showed us to classroom where the children

By having form utility in a healthcare setting in the medical field, you must measure the patients experience and quality of health care, by having access to a patient portal, so that our clients can look up their lab results, make future appointments, send a message back to the doctor and getting refill request submitted. We also ask for feedback by completing our online survey. This will add value to our organization and also add satisfaction to our clients. By delivering perceived value above and beyond their expectations.

he lesson that I can take during patient interactions are to try find the best way to accommodate patient's needs and know my limitations. For example I cannot speak Russian and my patients are Russians with limited English, however, I know they need so much help and education. I rather talk to the nurse manager and refer them to another nurse that can speak Russian or to get an interpreter to help me. It might be seem "I am washing my hands" and try to get rid of them, but my attention was to help them better.

Patient portals are suddenly in vogue for a variety of reasons. The Centers for Medicare and Medicaid’s Meaningful Use Stage 1 ruling in 2009 dramatically increased the use of electronic health records across the United States. In order to be a qualified electronic health record these systems must demonstrate the ability to allow patients electronic access to their medical records. Regardless of whether this translates into a benefit to patient care, many healthcare institutions are racing forward with the implementation of a patient portal for compliance and financial reasons as well as convenience to the patient.

The sociological theory of Functionalism takes upon the perspective that society consists of systematic processes, which revolve around set structures. Functionalist theory allows for the creation of health and illness as variables (Stam, 2000). These variables all lead to development and require that certain structures be used to restore proper function. The intended purpose of this reflective piece is to identify how my Patient-Practitioner experiences could be viewed from the sociological theory of functionalism. The essay will present a case study and then proceed to analyse the case through the lens of functionalism. The analysis will include limitations of functionalism and consider implications of this analysis upon future paramedic practice.

The Association for Patient Experience (AfPE) works with different health care professionals together in order to improve patient care throughout the whole health care system (Association for Patient Experience, 2014).

The patient experience (PX) is becoming a vital movement in healthcare today. There are several components to an organizations patient experience process and help leaders to make the patient experience journey successful. Patient experience (PX) impacts quality and patient safety, cost management, retention, and outcomes. Accountable leadership committed to driving the patient experience shift in behavior is crucial. Development of the definition of what excellence is to the organization, along with strong, positive organizational culture needs to be committed to. There needs to be implementation of defined processes with alignment across all segments of the continuum of care. There are several trends affecting the patient

The latest research has found that the Patient Centered Medical Homes around the country have proven to give patients the best in care and quality for primary health care services for Medicare and Medicaid members. “Connie A. Jastremski & M. Janice Nelson (2011) reports Although the nurse practitioner is generally thought of as providing primary care to a group of clients outside the hospital setting, many are employed within hospital-operated ambulatory care setting, or within the hospital itself, many times providing the initial physical assessments of patients required by regulating agencies such as the State Health Department and the Centers for Medicare and Medicaid Services. Primarily prepared at the master’s level, these nurses in advanced

Client was observed coloring only one sheet and started moving around the office. Client switched chairs several times. He sat on the chair with wheels and started swirling it around for a period of time. He then sit backward with his knees on the seat while hold the back of the chair with his two hands and started rocking the chair back and forth for a period of time. He rocked the chair to the point that the chair's two wheels came off the floor. He moved the chair closer to the clinician's desk and picked up a pen and started throwing the pen on the table. He picked up the pen and threw it on the table about 6 times. Clinician eventually came to the client and asked him to sit on a chair without wheels. Client then crawled under his chair.

I was ecstatic to learn of your current need for a well-rounded exercise specialist. With an expansive and diverse experience, along with an education from Longwood University; I am well versed in exercise prescriptions, providing instructional assistance, and working with medical diagnosis. I am ready to make an immediate contribution to your team’s goal of providing remarkable patient experience.

Followed my mentor closely on history taking, physical examination and assessment/plan in his clinic. I was also allowed to take histories, perform relevant physical examination and participate in case discussions. Achieved good diagnostic and management expertise in common cases like congestive heart failure, acute coronary syndrome, hypertension, cardiac arrhythmia and peripheral vascular disease. Participated in electrocardiogram recording and achieved expertise in interpretation of electrocardiograms of various diseases like acute coronary syndrome, heart block and rhythm disorders. Direct patient contact and hands-on experience of history taking and physical examination helped enhance my communication and interpersonal skills as well

There are times when caring for patients and their family members that they become dissatisfied. Dissatisfaction can occur with any business and usually occurs due to a delay in getting a procedure done, issues with communication/staff, issues with quality of care and with privacy. There are steps that can be taken to hopefully resolve these issues that may occur. The purpose of this discussion is to discuss my organization’s patient experience model and how customer service is measured on my unit.

A twist on the "patient's perspective" approach is to describe a time when medicine failed to save or heal someone close to you. The purpose of this tactic would not of course be to rail against the medical profession, but rather to show how a disappointing loss inspired you to join the struggle against disease and sickness.