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Patient Experience

Decent Essays
I would like to discuss an experience a patient in our ED shared regarding her patient experience. Her name is Trinidad Teodorica prefers being called Dorica. She has three kids, a daughter with a 16 month old baby, a son that is a navy seal, and her other son who works on airplanes and builds drones. She is a grandmother to a set of five year old twins (cute!). This individual loves to gamble and travel with her husband. She is in room J and is being admitted to the hospital, her primary nurse is Marsha. She told me, she had never been in a community hospital because she has always been a Kaiser patient. She did not know what to expect, but her primary physician recommended RCH to her. She states “I am amazed; I never thought a community
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