Perfect Pizzeria

570 Words3 Pages
Week 2 - Case A - Perfect Pizzeria 1. Consider the situation where the manager changed the time period required to receive free food and drink from 6 to 12 hours of work. Try to apply each of the motivational approaches to explain what happened. Which of the approaches offers the most appropriate explanation? Why? The manager’s retaliatory approach to lower the loss percentage was not a motivational factor for the employees at all when he changed the number of hours employees had to work to receive free food from 6 hours a day to 12 hours. Evidently the employees did not respect his authority as the change did not seem to have an effect on them nor did it give them any motivation to do better. These jobs where minimum pay jobs…show more content…
This manager did nothing to motivate his employees to work towards the best interest of the store in general. He was only interested in his on personal gain, his bonus. 4. Establish and justify a motivational program based on one or a combination of motivation theories to deal with the situation as it exists at the end of the case. The Two-Factor Theory would be a perfect fit for the Perfect Pizzeria company or at least at this location. “This theory identifies motivator factors as primary causes of job satisfaction and hygiene factors as primary causes of job dissatisfaction.” (Schermenerhorn, Osborn, Uhl-Bein, & Hunt, 2012, p. 106) The hygiene factors include such things as quality supervision, base wage, and organizational policies are among some of the factors “found in job context and affect job dissatisfaction.” (Schermenerhorn, Osborn, Uhl-Bein, & Hunt, 2012, p. 106) Motivator factors or what gives people satisfaction with their jobs include such factors as recognition, responsibility, growth, and achievement. The manager should have incorporated these factors into a program to reward his employees when procedures when organizational procedures were followed and recognized their hard work instead of punishing them because his own personal needs had not been met. He could have built a good working team who respected him but instead he ended up with a team that did not care and no
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