Managerial Skills: Strategies for Helping
Managers In Organizations
Personnel Management and Organizational Behavior
Dr. Tassos Petrou
February 20, 2007
Managerial Skills: Strategies for Helping Managers In Organizations Understanding Organizational Behavior (OB) presents countless challenges for managers in today’s changing society. Confronting these challenges accurately will assist managers in developing suitable environments for employees to execute occupational functions within their organization. Specifically, managers should possess the aptitude of solving the following questions: 1. How have the fields of psychology and sociology contributed to our understanding of OB? 2. How does
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The first approach encompasses a narrow view defining workforce diversity synonymously with Equal Employment Opportunity and Affirmative Action (as cited in Carrell, Mann & Sigler, 2006, p.5). The second, discusses behaviors were people are different (as cited in Carrell, Mann & Sigler, 2006, p.6). Both views can affect an organization; however, each approach welcomes an environment of workforce diversification. Undeniably, OB exhibits complicated dilemmas for managers to triumph within organizational structures. However, developing avenues for approaching multiple situations encountered builds strong managers and organizations. understanding principles of psychology and sociology helps managers understand why employees react differently in organizations. In addition, refining people skills empathizing with others helps organizations in their plight to globalize. More, globalization crosses paths with workforce diversity, where understanding both increases benefits an organization. Finally, bottling intuition and systematic study polishes managers in assessing OB conquering perceived challenges.
References
Ashkanasy, N.M., & Sinclair, M. (2005). Intuition: Myth or a decision-making tool. Management Learning, 36(3), 353-370. Retrieved February 18, 2007 from ABI/INFORM Global.
Brannick, T., Hulpke, J., Kelly, A., Levine, J., & To, M. (2003). Linking organizational training and development practices with new forms
An organization can be defined by its successes and-slash-or its failures, while the behavior of an organization determines its success or failures. Organizational behavior concepts are extremely important when determining the future of any company. Organizations constantly have to compete with one another and by doing so it applies certain concepts to its business to ensure that its organization is profitable and that it is able to provide continuous employment. Therefore, it is vital to the life of the organization that the necessary steps are taken to engrave organizational behavior
Organizational behavior is most important key feature which should be used to maintain and enhance interaction levels between employer and employees within the organization. It is essential to
Organizational behavior can also be defined as the knowledge discovered about how people behave that are employed within
Organizational behavior studies have become more significant in today’s present years than hey were before in past years, this is due to companies realizing that in order to acclimatize to the constantly changing business cultures that have stemmed from a competitive and rapidly moving market, they must put more emphasis on the correlation between human behavior and the organization. Understanding this concept has led many several companies to put investment into behavior assessments and seminars and use them as a training tool to educate their employees and learn the reasons for each person’s behavior and
Leadership and management are two different concepts. Management is involved with the operational oversight of employees, departments, or processes, while leadership is involved with leading the company through organizational changes that are intended to enable the company to meet its objectives. Leaders are expected to carry themselves in a positive manner to motivate and influence the rest of the organization positively, because they act as an example to the rest of the employees in the organization. Since leadership is mainly influenced by the behavior, different leaders apply different strategies to ensure that the objectives of the company have been fully met (Sheahan, 2006). This paper analyzes the leadership theories and the methods and tools given situations while selecting the appropriate behavior of different leaders in resolving some problems in the organization.
Kinicki, A. &. (2016). Organizational Behavior: A Practical Problem - Solving Approach. New York, NY: McGraw Education.
The concept of diversity has broadened in scope in the recent past, evolving from the concept of mandated quotas and affirmative action, to the reality of a diverse workforce being capable of providing quantifiable business value. A variety of external factors have influenced the conceptual evolution of diversity within the workplace. For example, globalization of markets has provided the concept of diversity with an opportunity to demonstrate a clear competitive advantage. A native understanding of the cultural values, norms and business practices of a foreign market can give an organization a clear advantage over their competition. Another area where diversity offers advantages is in the
Diversity is what makes people different, not just culturally but in human differences. Having a multitude of differences in the workforce gives an organization the ability to use many ideas to reach a common goal. A person could say that a diverse group of people together in one room can accomplish greater achievements than a room filled with the same types of individuals. Managers understand the concept of diversity, and how important diversity is to the success of a company’s ability to implement programs that continue to develop a harmonious and diverse workplace. The recognition that diversity is a reality in the workforce has generated an enormous amount of activity over the years among leaders in business, government, and civil
a. Diversity is an ethical imperative for any organization; it is “A major local, national, and international challenge and an opportunity for every human being if we are to live in a peaceful and healthy world”. As a leading organization in the Healthcare industry, “The twenty-first century managers know that managing diversity is a key fundamental strategy to effectively manage employees to get results. Therefore, for the twenty-first century organization, the true sustainable advantages and a long-term competitive edge come from the success of each individual manager and employee within the organization” (Alexander, 2015 pg. 13). The case for diversity consists of diversity 's contribution to one or more of four factors. The four are, “increasing revenue or gross margin; enhancing compliance or reducing litigation risk; enhancing corporate goodwill (to become the "employer of choice);" and as part of tone at the top, when corporate leadership believes diversity is "the right thing to do." (Orenstein, 2005 pg. 22).
Diversity is a variety of demographic, cultural, and personal differences among an organization’s employees and customers. On the other hand affirmative action is purposeful steps taken by an organization to create employment opportunities for minorities and women. Yet diversity and affirmative action is not the same, they differ on their purpose, how they are practiced and the reactions they produce. Also, affirmative action punishes companies for not achieving specific sex and race ratios in their work forces.
Managerial skills require both education and experience in order to recognize and develop the personal skills needed to put organizational resources to the best use. Conceptual, human, and technical skills create the whole system of managerial control insisting that typically planning and organizing require higher levels of conceptual skills, while leading and controlling require more human and technical skills (Jones & George, 2007).
Workforce Diversity defines the visible or invisible differences among employees of an organization and could be divided in to three major components such as Primary, Secondary and Organizational and Community. Factors such as Age, Gender, Sexual Orientation, Ethnicity represents Primary while Appearance, Educational Background, Marital Status, Work experience represents Secondary and Job position, Specialization, Nationality, Life stage represents Organizational and Community. In recent years, organizations spend more in diversity management as most of the organizations consist with employees from different backgrounds. Further, diversity in an organization is a significant factor that may affect the performance of an organization positively or negatively. For example, it can create innovation, empowerment, information sharing, and productivity when well managed and can cause discrimination, power play, miscommunication and control when managed poorly.
Kinicki, A., Fugate, M. (2016). Organizational Behavior A Practical, Problem-Solving Approach. New York, New York: McGraw-Hill
Kinicki, A., & Fugate, M. (2016). Organizational behavior: A practical, problem-solving approach plus Connect. McGraw-Hill
Organizational behavior is the behavior of individuals, either one or a group. It is not the behavior of an organization, but rather the behavior of the people in an organization. This can be anywhere from a family at home to a church to a work group within a company. Some of the challenges that make behaviors challenging in today’s workplace are high performance, ethical behavior, productivity improvement, technology utilization, quality, diversity, work-life balance, and the global economy, (Schermerhorn, 2003, P. 1).