Assignment on Conference and Banqueting Management Executive summary Conferencing and banquet service is one of the major parts of the hotel and service industry of the modern time. As the performances of this industries is mainly of service based, the managers and the related staffs engaged in the conference and banqueting service has to have some practical knowledge and dedicative mind to serve. Otherwise the programs arrange by the people who has lack of knowledge in this field will not be able to meet the expectations of the customers. It is closely related to the image of the organization. There are several specific scope, scale and strategic issues, operational issues closely related to the conference and banqueting service. Proper planning, economic consideration and proper strategies must be developed in case of developing a successful conference or banqueting program in the industry. Table of Contents Executive summary 2 Introduction 4 Task 1 Understanding the nature of the conference and banqueting sector and the factors influencing its development 5 1.1 Discussion on the size and scope of conference and banqueting industry in UK 5 1.2 Analysis of the factors that have influenced its development 6 Political factors 6 Economic Factors 7 Social factors 7 Environmental and Technological factors 7 Legal factors 7 Task 2 Understanding the key strategic and operational issues involved in the effective management of conference and
The Catering Services industry has struggled during the past five years. Since 2008-09, a severe economic downturn has led businesses and households to spend less on catered events. Businesses faced with plunging profitability cut back sharply on catered events such as office parties, corporate seminars and product launches, and reduced average spend per head for events that did go ahead. The deteriorating consumer climate led consumers to put off discretionary events and choose to cater events themselves or spend less at a restaurant rather than use the industry 's services.
This report also covers the nature and characteristics of a given segment of the leisure or events industry, what economic impact towards society using PESTLE to specify these aspects and also what skills required of managers in the segment mention on this topic.
These days competition is very tough among each kind of business and thus the pressure or the force to satisfy the customer’s needs and expectations are at the peak these days in events or shows like Old Station Fly In. These days the economy that we live in has moved away from what usually used to be known as normal service economy; but rather these days, the economy as well as the global mindset of people who attend events or shows is moving more towards what is known as the experience economy. Customers are happy to pay a better price but only on the leverage of getting a premium service and special memorable experience for the price they are paying. These days customers demand unique experiences and organisers need to provide them so as to have a regular clientele and more marketing and business. E.g. If we take the example of Old station Fly In show, there was a dinner organised for the patrons flying in and driving to the show; although the dinner had a very special speaker ’Matt Hall’; it would have been much more attracting feature of the food was arranged by someone famous such as any master chef celebrity or any famous cooking
Research and review one major professional association related to the Events or Hospitality industry. What is it all about? What resources does it offer you as a student and a professional? How can you professionally benefit from this organization, or how is this useful? (5 points)
3. Any travel/accommodation for interstate attendees would need to be arranged. Also the same for the guest speaker (if needed). Transfers to and from the airport would be advisable.
As we discussed in class, every business is faced with these issues and they are important to managers making strategic decisions. One of the first things learned about business is that if there is no demand for a good or service, the firm that provides it will not continue to exist. Over time the hotel industry has continued to change with market conditions and make itself attractive to business
The event production company, One Smooth Stone (OSS), is structurally, culturally and ethically unique. It prides itself in creating brilliant spectacles to captivate people and fire up business results. The individual attention bestowed on each client is unparalleled. This paper will discuss One Smooth Stone’s organizational structure, it’s method of delivering quality to its clients and the advantages of its horizontal arrangement.
This report presents a research into the banqueting and conference sector of the hospitality industry, focusing on size and scope of banqueting in UK and the importance that has grown in the past years because of world-wide
The Hotel is situated in the bustling East Cork market town of Midleton, located just 14 miles (15 mins drive)
The research will examine aspect of fine dining industry in Singapore. I will be assessing the competitive strategy of western fine dining restaurant in term of retaining existence customer and attracting new one. In order to identify retaining successful customer I will undertake survey in term of customer satisfaction and willing to pay. I will also interview restaurant’s managers who handle strategy and execution in order to develop attracting new customer. Last I will conclude with a good strategy would help a restaurant
The career that I have chosen is an event planner at hotels because I think that this job is good for me. Even though the responsibilities, requirements, paying and benefits may be very hard work, but can also be fun if the person has the right skills for this kind of job. First, I need the right education, experiences, and skills for me to be able to work as a coordinator. Then I would need to find a location as to where I would like to work and will the environment will be good for success. Lastly, if this job does not work out for me, then I will go to another career wouold be classroom aid.
It has been one year since I started to be a banquet server. The experience of working as a banquet server has helped me to appreciate people hard work around the tables serving their clients without complaining their exhaustion. According to Christa Titus, the author of “The Definition of a Banquet Server,” “A banquet server is a person who serves food and beverages to guests at an event.” The servers work at many special events such as graduation ceremony or wedding feast. Some of their duties are serving the ordered dishes, cleaning up the leftovers and assisting guests with their menu items. From my observation, this career is a low class job which pays a little amount of money for the life expenses alone. The workers are paid by hour but the wages in each country are varied.
Service is the most important aspect when it comes to handling a hotel. A hotel’s main objective is to provide the best service and tend to all of the guests’ needs and requirements. If there is no service then there would be no business. When running a business, the costumer is always placed first. Poor services can results in a complaint from a guest. But that complaint can be used to better the business in the future.
Successful international festival event management requires a diversified skill set and awareness of the ways in which the event affects the environment where it takes place. Events and festivals affect the physical environment of the place where they are held, and they also affect the social, cultural, and psychological environments of the locations where they take place. Event planners and event managers must consider the connections the festival or event will have with the local and international communities. Event planners and event managers must consider the array of affects the event will have on the physical location, upon the local economy, upon the local culture, and more. Therefore international
I wish to study Events Management at university as I am studying HNC Events at college and have learned how complex and intricate this subject is through the units I have studied and the practical work I have completed. I have also discovered the incredible sense of achievement you obtain when an event is a success. It is for these reasons that I endeavour to take my studies to the next stage, allowing me to expand on the skills and knowledge I have gained from college. I hope to study Events Management at university as I have researched the course and consider the modules to be exciting and a good progression from the units I am currently studying. After school I spent time in Paris working as an Au-Pair, and I found this experience to be