Unit 03: Principles of Business Document production and Information Management 1.1 Describe different types of business documents that may be produced and format to be followed for each? The description of different types of business documents produced and their format to be followed are as follows: • Business Letters: These letters include formal /informal information, addresses of the sender and recipient, date, salutation and complimentary close. • Emails: Emails are formatted as recipient/s, sender, subject and signature. • Reports: Title; terms of reference; subheadings; findings; conclusion; recommendations. • Minutes of meeting: Title; date; place; attendees; apologies; matters arising from previous meetings; record of business; action points and details of next meeting. • Lists: Alphabetically or numerically ordered. • Numerical information: Tables; graphs; charts. • Instructions: Short phrases; bullets or numbering; chronological order • Newsletters: Columns and images • Notices and advertisements: No set format or layout. 1.2 Explain the use of different types of information communication technology (ICT) for document production? The different types of ICT can be used as: • Word processing Software: It can be used to produce reports, letters. • Spread sheet Software: Microsoft Excel can be used to produce spread sheet for keeping financial records. • Database Software: Database software can be used to keep customer records, but in Medical Physics Department, I
2. Use the table below to describe some of the different types and styles of documents that are produced in a business environment, and then explain when these different options may be used.
Those forms are the aptly named FEC Form 1 and FEC Form 2. Form 1 is a statement of organization
When arranging a meeting types of information may include the reason for the meeting, the time and length, the date and location, what resources are required and a list of required attendees and their contact details.
Describe how to complete and maintain documentation in accordance with organisational procedures, in relation to:
The business must implement and maintain a good document discipline, i.e. no paper should be left laying around for unauthorised
Meetings management involves a variety of different activities. Before a meeting has begun the office administrator should make sure that he/she has booked a room for the meeting and that it is in accessible location so that it allows access for anyone who is disabled and it complies with all current government legislation. The secretary should make sure that all the equipment is already set up in the room and check it is in good working order. For example: a computer and a projector if there are going to be presentations of any kind. There should also be sufficient refreshment available. An agenda which contain: Apologies, minutes of the previous meeting, matters arising, any other business and the date of the next meeting. This is sent to all attendees of the meetings in advance so they know what is being discussed.*
Standard conventions exist, like the use of “Dear Sir” that’s normally found at the beginning and the use of “Yours faithfully”. This is used because the person isn’t known because they might be a company. The use of “Dear Mr” and their name, and “Yours sincerely” will be used since the person is known. Letters tend to use standard layouts. These are usually blocked, semi blocked and indented. House styles can be presented for organisations. This could be things like fonts, formatting and etc.
Documents intended for Senior Management - advice and recommendation on the type of issues included, the level of detail and wording appropriate for that audience.
The purpose of this section is to identify the documentation that will be used for ensuring quality.
This would list the venue, date and time, speaker, contact details. An agenda of the meeting would be the best way to send out these details as it lists all that information and lets attendees knows how the meeting will be run.
There will be a number of documents that will need to be developed these will include;
Outline Sheet (See Chapter 11 for all other information that you need to know in order to create an outline, like subordination/coordination, etc.)
Financial Reports – Make sure the financial report you are using fits the needs of your organization and can be
In 1988, as form manufacturing business matures, Allied Office Product had expanded into business form inventory management system and put a step ahead to attain a competitive advantage by embarking on a campaign that enrolled its corporate clients in program called "Total forms Control".
In writing for a website, several aspects of an organization or person are included so as to appease and fully satisfy the clients. These aspects are the service catalogue, corporate profile (inclusive of a brief history), press releases of the organization, contact info,