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Principles Of Business Document Production And Information Management

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Unit 03: Principles of Business Document production and Information Management 1.1 Describe different types of business documents that may be produced and format to be followed for each? The description of different types of business documents produced and their format to be followed are as follows: • Business Letters: These letters include formal /informal information, addresses of the sender and recipient, date, salutation and complimentary close. • Emails: Emails are formatted as recipient/s, sender, subject and signature. • Reports: Title; terms of reference; subheadings; findings; conclusion; recommendations. • Minutes of meeting: Title; date; place; attendees; apologies; matters arising from previous meetings; record of business; action points and details of next meeting. • Lists: Alphabetically or numerically ordered. • Numerical information: Tables; graphs; charts. • Instructions: Short phrases; bullets or numbering; chronological order • Newsletters: Columns and images • Notices and advertisements: No set format or layout. 1.2 Explain the use of different types of information communication technology (ICT) for document production? The different types of ICT can be used as: • Word processing Software: It can be used to produce reports, letters. • Spread sheet Software: Microsoft Excel can be used to produce spread sheet for keeping financial records. • Database Software: Database software can be used to keep customer records, but in Medical Physics Department, I

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