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Procedures Used by Pepsi-Bottlers Australia

Decent Essays

PROCEDURES USED BY PEPSI-COLA BOTTLERS AUSTRALIA

Executive Summary
The purpose of this report is to identify and explain the procedures used by the Coca Cola Company’s major competitor, Pepsi Cola Bottlers Australia (PCBA). These procedures include three of the four key business functions: Operations, Marketing and Employment relations. These business functions work together in order for the business to operate efficiently and achieve the business’s goals.

PCBA’s Operations
The Operations of a business is a key business function associated the activities and decisions through which businesses transform inputs into goods and services (outputs). In PCBA, Operations management ‘involves the coordination of the general operations of …show more content…

b) Acquisition

A key role of employment relations is to recruit potential employees who have the right skills and experience for the business to be as competitive and as profitable as it can. This process involves three main stages:
1. Identifying future staffing needs
In Pepsi-Cola, “Staff needs are determined on the basis of different departments, looking at what work needs to be done and the number of staff currently employed.”(Case Study) Job analysis is the second step within this process which Pepsi-Cola uses.

2. Recruitment of potential job candidates – which can come from within the business (internally) and from the outside through advertisement (externally)
If extra staff is required in the Pepsi-Cola factory, casuals are employed. This recruitment occurs externally through advertising in the local newspapers around Blacktown and Penrith and in the Daily Telegraph, through the Human Resources Department. It is an effective form of advertising within this location.

3. Selecting the best person for the job – affects efficiency and productivity.
The selection process in Pepsi-Cola ‘has been developed and modified to best suit the needs of the company and follows a simple step-by-step process,” Sarah Hampill, Human Resources Manager (Commercial). Instead of the step-by-step process, a selection approach would be more effective, by getting an overall

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