Process Flow For Generating Service Route

In this document we have done a detailed study of Six Sigma and Lean Six Sigma and how they help Business Analysts to maximize their skill sets to attain maximum process improvements in their activities. We introduce the topic, provide a historical timeline and disucuss its relevance to the topic. After that, we analyze current state and use the information to provide results in Analysis and Synthesis section.

The first phase is to define the objective the organization is trying to meet by indentifying and collecting the needed data. The second phase is measuring which means to measure how any new process will affect the organization. The third phase is analyze which means to look at the data that was previously collected. The fourth phase is to improve the area that was defined in the beginning. The fifth phase is control which means to take control of the information and situation to make it better. To accomplish quality improvement Six Sigma uses strong leadership and statistical thinking (Joshi, Nash, Ransom, & Ransom, 2008). The pro of this method is it allows the organization a structured way to process the information in order to make the necessary improvement. The con to this method is in the long run it could cost the company a lot of money.

New recruits were warned that no one will tell them what to do, but it was their

Six Sigma is a quality improvement philosophy and a methodology and collection of statistical techniques used to implement that philosophy. Six Sigma’s focuses on reducing or removing identifiable sources of changes in order to decrease the number of defects in a product. Six Sigma was developed by Bill Smith and was used to standardize the way in which defects are tallied (Meredith, 2013). As a new way of doing business, six sigma can have a significant impact on the end result of business. There are many way six sigma can be applied. For example, the scientific component of methodology is a structure approach that takes

Six Sigma improves the design, the original design business strategies, optimize satisfaction and minimize waste while increasing the financial stability or include monitoring the process of elimination.

This project demonstrates medium application of Six Sigma tools. The team used process mapping and sub-process mapping for select modalities to help outline existing procedures. They also used statistical analysis to reveal trends and patterns in the processes. Brainstorming was used in the improve phase, and dashboards and balanced scorecards were used as control tools to monitor key indicators and ensure that the project remains on track. The tools seem to be used correctly, but there are not many specific details about the types of tools used to form some conclusions. The team also recognized that they must obtain CTQs

First, The Six Sigma, usually intended as a professional plan, includes refining, scheming, and monitoring procedure to minimalize or remove excess while enhancing gratification and increasing financial steadiness. The performance of a procedure—or the process competence—is used to ration enhancement by associating the baseline process competence (before development) with the process competence after directing possible solutions for quality development.

Success of the projects are by scope, schedule, and cost. These parameters set forth in determining project success measures effectively communicating. Analysis of the projects success consists of project documentation, questionnaires for project team members, and notes taken where participation in the project process was available.

As a shared service, our customers are our business units. We need to provide to

The concept of Six Sigma was developed in the early 1980’s at Motorola Corporation (Harry and Schroeder, 2000). Six Sigma can be defined as a statistical measure of the performance of a process or product (Kumi et. al., 2006). It is used as a quality control mechanism, which seeks to reduce defects or variations in a process to 3.4 per million opportunities thereby optimizing output and increasing customer satisfaction (Sambhe, 2012). Sigma is representing the standard deviation, a unit of measurement that designates the distribution or spread about the mean of a process (Six Sigma Academy, 2002). In addition, the Six Sigma uniquely driven by close understanding of customer needs, disciplined use of fact, data, and statistical analysis, and diligent attention to managing improving, and reinventing business processes (Pande, P., et. al. 2000). The Six Sigma methodology uses statistical tools to identify the factors that matter most for improving the quality of processes and generating bottom-line results. The Six Sigma DMAIC (Define, Measure,

Founded by Motorola, USA in 1986, Six Sigma is a strategy that optimizes the process of outputting products and services by getting rid of errors so that results are always constant and always growing. The term Six Sigma is one that comes from the manufacturing sector, in particular statistical modeling of processes involved in manufacturing. A sigma rating is used to indicate the yield of a

Lean Six Sigma should be seen as an integrated framework now to initiate the change in culture and operations, leading to business and operations improvements. Organizations should try to become lean as much as possible and should leave a space for Six Sigma methodologies and should move forward to other philosophies such as agility and innovations. Every lean or Six sigma tool is not suitable for each company but most suitable tools and techniques should be identified and implemented in Lean Six Sigma frame work to get the competitive position in the

Here we saw 6 major technical tools used for Six Sigma. Not only these 6 tools are used but also many tools exist.

Definition of Six SigmaSix Sigma is not a mere methodology or a quality tool. It is a philosophy i.e. a systematic way of thinking to solve quality problems. Six sigma involves

The case deals with the evolution of Six Sigma, talks of its implementation and gives an understanding of Consultancy in Six Sigma at Wipro.