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Pros And Cons Of Online Shopping

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E-commerce has been the biggest revolution since the industrial revolution. You can buy anything online in 2017. From plane tickets to baby clothes, if you need it, it’s online. Most stores now have online ones. This is bringing in new types of revenue, and new types of companies. 30 years ago, nobody would have ever dreamed of the technologies we have today. But with all of this new technology, how much are we actually being benefited? With no face-to-face customer service, how can you get what you truly want? There are the lovers and the haters of online shopping. Some believe that it is at great convenience to just click a button and have something delivered to your door while others believe that online shopping is just another way for people to get scammed. Online shopping is something new to our generation, but will be the normal for many generations to come. There are many pro’s when it comes to online shopping. How easy is it to order something with the touch of a button now-a-days? Online stores never close unless the website is down. You don’t have to plan your busy schedule around the hours for shopping. There is no need to make any commute when you online shop, it comes right to you. No crowds to deal with, no long checkout lines, and easy to find products are all pros of online shopping. But, there are also many cons. You cannot try on/test any of the products before you try them, and returning them can be a hassle. The items you chose can be back ordered, have high shipping prices, or be damaged in transit. One of the biggest problems is that when you have a problem, you have nobody to talk to in person to help fix it. Shipping costs can also be a huge con. When you are shipping something large, the costs to ship are going to be large. But, when your shipping something small, that doesn't mean that it is going to be a small price. We learned in a past assignment that if you try and order a box of Russel Stover chocolates online, the shipping is almost as much as the product! This can be a huge drawback when it comes to shopping online. can effect purchasing behavior in a various number of ways. Customer service online versus in a store is very different. In person, you will have an actual

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