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Provide Information: A Case Study

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Providing information to the residents and offering care, to meet their physical, emotional, social or spiritual needs is crucial, in supporting them effectively and professionally, through the process of ACP. Information may be provided through discussions with other professionals, or through support groups, or may consist of literature such as leaflets and books that can be provided in a variety of formats: digitally recorded, in writing including in large print or using pictures. When a new resident comes into the Home, he/she will have an initial screening which will indicate that the resident has capacity to make decisions. We can take into account any previous formal assessments of capacity by other agencies. Than we provide information,

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