Public Service And Public Services

A public service is a service that is funded by the government or by donations to help the government deliver its actions as effectively as possible. There are two types of public services they are statutory and non-statutory services. The difference between a statutory and a non-statutory service is that a statutory service is paid by tax payers, funded by the government and is set up by the law. They are usually uniformed and highly professional an example would be the Emergency Services and the Armed Forces. A non-statutory service is a service that doesn’t receive a lot of government funding so they are paid by members or the public as they are registered as charities, they are set up by individuals and not parliament and unlike

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The Oxford Dictionary defines discipline as “orderly and obedient behaviour”. It is a standard of respect for other members of your team and hierarchy (an organisation which ranks people according to the power they hold), which involves being able to follow rules and orders, and having self-control. All ranks are expected to show discipline; no matter if they are highly ranked or lowly ranked, as they all are expected to follow the same disciplinary code. However, higher ranked people are permitted to give out orders to the lower ranks, and providing they are reasonable orders, the lower ranks are expected to carry out these orders immediately.

The fifth narrative “Street-Level Bureaucracy: The Critical Role of Street-Level Bureaucrats written by Michael Lipsky in 1980 whose ideas can be observed in the Reforming the Government School of though. The reading analyzed the significance of the actions of public workers to determine discretionary judgement when delivering services to the public. Government workers are the face of the government and the representation of the conditions of policy to the people. The problem that government workers face is the constant changed in policies and procedures that tend to directly affect the demands of citizens and services. Lipsky argued, “They are constantly torn by the demands of service recipients to improve effectiveness and responsiveness to improve effectiveness and responsiveness and by the demands of citizen groups to improve the efficacy and efficiency of government services” (p. 402). The function of government workers is usually questioned by citizens since they feel that any decision of street-level bureaucrats scan affect the stability of the people’s lives. In addition to the problems in relationships with clients, the increased in administrative cost for the government’s services was questioned and placed under scrutiny.

They are also only able to execute their role due to their actions in the budgeting process since they are the one brings back funding’s in their own respective states or boroughs or districts. However, it is crucial to ensure that when these public servants get elected they are representing the community either on state, local or federal level instead of being caught up with the bipartisanship issues and outside

In private practices, it may be ok to charge for faster services, but in large corporations and public services this is due to the lack of resources. In an ideal world, the privilege of cutting in line would be reserved for people in a hurry, parents juggling a handful of children, and people with disabilities. Money seams to make things unfair. If a person has a higher income they are better able to afford certain luxuries and if a person has little money they are considered part of the masses. Having money seams to make a person think they are better than other people. People are in general equal save for people in great positions such as the president. Individuals have a way of using money to define themselves, and therefore using money

Street-level bureaucrats has some sort of degree of discretion and interact with the public because they work in a public sector environment. These public service workers impact citizen’s lives because they are responsible for maneuvering most of the activities of public agencies, from determining program eligibility to dividing benefits and managing the service citizens acquired. Since citizens expect the government to provide them with security and public safety, the scope of responsibility of public workers have increased and this creates conflict over the scope and substance of public services. Since street-level bureaucrats decisions and actions symbolize the policies of the public agencies they work for, they will encounter some sort of confrontation with citizens. For example, clients of street-level bureaucrats might be frustrated that they cannot receive services with a specific public agency or view certain agencies as an injustice placed that does not care about its people. The role of a street-level bureaucrats can be challenging because they are operators of social

Michael Lipsky delivers an enthralling sneak peek into the unofficial politics of public servants in his book, Street-Level Bureaucracy: The Dilemmas of the Individual in Public Service. Street-level bureaucrats are, “public service workers who interact directly with citizens in the course of their jobs, and who have substantial discretion in the execution of their work (Lipsky, 1980, p. 3). Teachers, social workers, public defenders, police officers—these are a few of the subjects Lipsky examines and deems street-level bureaucrats. These agents are not what comes to mind when one might think of a bureaucrat, but the deeper Lipsky’s book explores public servant’s impact on day-to-day implementation and enforcement of public policy, the more the reader begins to understand the influence these agents have on “the dispensation of benefits [and] the allocation of public sanctions” (Lipsky, preface). How do these public servants balance their responsibility to policy objectives with crushing caseloads that demand individualized responses? What techniques are employed by public servants to better fulfill their duties despite the adverse conditions of their job? To better explore these questions and more, Lipsky’s book is divided into four main parts: street-level bureaucrat’s as the middle-man, conditions of the job, the implication of practices developed by street-level bureaucrats to deal with the issues discussed in parts one and two, and what the future holds for street-level

Public goods have no rivals and/or competitors and individuals cannot be excluded from using the good or service. As an example, local law enforcement agencies such as, police and sheriff’s departments would be considered a public good given that the designated law enforcement agency for a specific jurisdiction is the sole local law enforcement agency assigned to protect and serve everyone within that community simultaneously. Subsequently, someone who does not pay income or property taxes, such as a generational welfare recipient, would be considered a ‘free rider’. However, despite that individual’s inability and/or failure to fully contribute towards the costs of law enforcement, they are equally entitled to same services and protections

It has been proposed that government should require two years of public service from every citizen because doing so promotes important civic virtues. While public service can promote civic virtues, mandating it is unconstitutional and degrades the virtue of service itself.

Public service is the passion of an individual or a community to contribute positive work with the goal of developing a sustainable and meaningful service.

In this analysis we will review a case titled “The Dilemma at the Public Service Department.” We will be discussing different issues, amongst them are: opinions on the honesty, malfeasance, misfeasance, nonfeasance, accountability, competence, and why these particular responsibilities are identified. We will also discuss certain trade-offs made by the commissioner’s loyalty to the department as well as the governor, and public interest. We will also be discussing three barriers when it comes to deciding how the governor will be approached, along with the basic elements that are recommended in strategic management planning.

Also, we expect our public service to do the best it can with the community resources available to it. Yet there is usually great mismanagement in the public sector, Yet nobody act to resolve this issue or call the minister to order because it will harm the government’s standing and may cost it votes. This portrays a consequence of a community supported reward system unavoidably biased against good public sector management.

UNDER the scheme, since the public funds are fairly easily available i.e 80 % of the project cost is provided by central and 10 % by state government, hence it is also observed that most of the ULBs are going in for long-distance expensive projects for water supply. For example in Khandwa and Shivpuri towns of Madhya Pradesh, the ULBs have gone for projects costing Rs 106 crores and Rs 80 crores respectively for water supply augmentation.

Trust in government is one of the major concerns in modern social sciences research. It is addressed in the literatures of political science, public administration, law, philosophy, counseling and psychology, economics, organization theory, management, and others. The literature often documents a positive correlation between citizens’ trust in government and the government’s performance (Feldman, 1983). What is less clear is the nature of any causal relationship (Bjørnskov, 2007). Some assert the more intuitive notion that citizens trust more in their government if and when they deem that the government institutions are delivering required services and fulfilling the policy agendas (Chanley, Rudolph and Rahn, 2000). On the other hand, trust also can be seen as the cause of better government performance as the citizens may think the people running the government would not do anything illegitimate and beyond the rules (Uslaner, 2002). That is why researchers are still trying to figure out whether the trust is cause or consequence (Bjørnskov, 2007 & 2010).