An example of good communication I observed during my shadow was when a patient was extremely nervous and cautious about having a procedure done because of how invasive the procedure was going to be. In great detail and depth, the radiographer calmly and patiently explained the entire procedure to the patient. Basically, the radiographer explained the step by step procedure of what the patient should expect during the entire procedure. Overall, the radiographer sat at the same level of the patient in order to look them into the eyes as they explained the procedure so the patient could thoroughly understand and be comfortable with the process. The radiographer was able to go into great detail about what the radiologist would being doing
Communication is incredibly important, it underpins any professional relationship with a patient. In any given specialty there is a need for good communication and there is an increasing emphasis placed on communication skills during undergraduate training programmes (both medical and nursing) however it is especially important within palliative medicine where patients are going through massive life changing events, often facing frightening times ahead in their not distant futures. Patients will have their own thoughts and agendas when entering a consultation and it is important to illicit what this is and to establish their own ideas, concerns and expectations as well as considering how much information they would like to receive from the professional.
Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression. A good health care provider can use there communication skills to put a patient at ease with a few comforting words or gestures, a lack of positive communication in the health care setting could leave the patient feeling neglected, ignored and not valued as a patient.
During my placement, I also developed good communication skills. I learned how to communicate effectively with clients to enable the provision of health care. When addressing clients, I avoided the use of difficult medical terms and opted for simpler words that were easily understood by all. I also used a variety of efficient communication methods such as allowing clients to express themselves, providing sufficient time for discussion and maintaining eye contact with clients. And to those clients that did not understand English, I sought the assistance of a trusted
The ability to effectively communicate with a wide range of people is a vital factor in working towards building relationships that may flourish and enable the gaining of confidence and trust. As a practitioner, it is important to be patient, approachable, non-judgmental and a good listener. Open communication and a positive attitude
Medicine has the capability to cure or alleviated illness, and it even brings people together such as a doctor and the patients that seek their consult. My practicum class has helped me learn the skills necessary to become a physician, which includes taking vitals, patient assessment, cardiopulmonary resuscitation, etc. Likewise, my experience in the hospital setting has helped me achieve one quality of becoming a doctor, which is communication. I learned this task through interacting and talking to the numerous amounts of visitors to the hospital and even talking to the patients
Effective communication in the work place is essential to make sure that information is passed on, to make sure that the client’s needs and problems can be assessed properly, if there are any changes that effect the care then it needs to be passed on to the team at work, to build good relationships with your team members and clients.
These include, maintaining eye contact, to show interest, nodding to show following to details, paraphrasing back to confirm understanding, asking questions for further clarification. These communication skills demonstrate a base value of respect, patient-centeredness and confidentiality and demonstrate non- judgementalness. Principles of care are demonstrated through effective communication that is dignity, safety, respect, confidentiality, trusting care relationship and job satisfaction.(Gibbs,2010)
The article that I read talk about how patient contact becomes very important to the radiologists. Now that patients can access patient portals online, so patients now contact became even more difficult. The author can direct contact by providing reports that easy to understand. The university of Pennsylvania HUP in Philadelphia invented patient oriented Radiology ReporTER (PORTER) to narrow the patient and radiologist relationship gap. The university of Pennsylvania only focused MRI reports and provides medicinal definition for the medicinal terms. The assistant professor of radiology and chief and advanced imaging at HUP, Cook said that PORTER helped the radiologist to interact with their patient more than ever. The patient can look up their report easier and with their in their own time. Now they want to react more patient while provided this service.
The quality of medical imaging is of the utmost importance in terms of safety, and must be strictly regulated through federal legislature in addition to state legislature, ensuring the persons administering radiation are held to the highest of standards. Successfully completing accredited programs in radiologic sciences, having thorough knowledge of and resolute compliance with the rules of ethics, as well as achieving certification through the American Registry of Radiologic Technologists (A.R.R.T.) by means of examination warrants an imaging professional with the tools necessary to provide and maintain a safe environment for themselves and their patients alike. Respectively, all of these components contribute to a health care professional’s
it is important for the biller to be familiar with how to bill globally when both
Radiologic technologists help prepare their patients for testing. A technologist plays an important role in keeping a patient calm during this stressful time. It is important for jewelry and other metal objects to be removed from the patient. A patient may have an injury or illness that impairs their ability to remove the items then the technologist assists them. It is helpful, if the technologist explains the procedure to the patient and explain why metal objects should be removed.
During a recent evaluation of the radiology department I noticed there is a need for
I had to learn to master the skill of active listening and properly decoding messages to understand what others were communicating to me even when cultural barriers were present. I had to manage my body language to ensure I was always displaying positive, non-verbal communication no matter the content of what may have presently been taking place. Giving eye contact was critical as the patient needed to know I was present, attentive, and concerned with their health dilemmas. Maintaining pleasant facial expressions, utilizing positive mannerisms and the appropriate tone of voice were skills that allowed me to create a positive experience for the patient even in their time of discomfort.
Effective Communicator is a vital in the healthcare workplace. It’s the welfare of others and the fundamental that focus and effective communication that is between colleagues that can make the difference in quality and the consistency of care that is delivered to the patients. When people consider themselves to be good communicators, and Identifying the effective communication process it helps to make the determination. (Cheesebro, O ‘Connor & Rios, 2010). Effective Communication is a process of sending and receiving messages. Good Communicator means it would be effective in both listening and responding to appropriately. So,
There are multiple different ways to have effective communication in health care facilities, it is just taking the time to do it that tends to be the hardest part. By taking the time to communicate properly with those around you that are caring for the same patient, it could ultimately be the difference between life and death. Enforcing policies to make sure all health care personnel are effectively communicating by checklists, dry-erase boards, providing monthly staff meetings, briefings, debriefings, and using the SBAR will decrease the number of medical and/or surgical errors