Rao (2015) acknowledge that leaders need to accept the risk and extend trust to a mixed cultural team. Once the leader demonstrates faith in the workers, the employees will offer their expertise to the group. This article provides an overview of the traits of inclusive leadership. Next, the paper analyzes leadership skills required to create an inclusive organizational culture. The essay transition to exploring leadership characteristics that influence an organizational culture. Last, the article discusses the best method inclusive leaders can apply when working with multicultural groups in a global environment. Traits of Inclusive Leadership
A Deloitte article (2016) highlighted six traits of an inclusive leader. The traits are
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Creating an Inclusive Organizational Culture
According to Vohra, Chari, Mathur, Sudarshan, Verma, Mathur, … and Gandhi (2015) an inclusive organizational culture is determined by the worker’s perception of inclusion and exclusion. Employees argue that their level of inclusion is distinguished by how they are accepted as part of the in-crowd within the organization (Vohra et al., 2015). To assist the employees’ acceptance, many organization form affinity groups, which help in bridging the different cultures and promoting a welcoming environment for the under-represented workers (Vohra et al., 2015). Also, the leaders must obtain the skills to recognize the differences in the workers’ culture, skills, and values while ensuring the proper structure and policies are in place to meet the organization’s goals (Vohra et al., 2015). The leadership style is also critical to creating an inclusive organization. The leadership style of the leader must be one that is open to input from the workers. Echols (2009) offered that the style of leadership must be one that empowers employees to make decisions without the feelings of repercussions. The leader must encourage the under-represented workers to provide input and share their skills, so the manager knows how to use them within the team dynamics (Vohra et al., 2015). There are certain leadership characteristics that are significant in fashioning an inclusive
If I was a senior manager at ATK, I would make sure that I specified how I believe the company’s image is displayed properly. I would make sure that everyone would be treated equally. I would make sure that all of the managers make everyone feel at home in the workplace. I would give classes to the managers and the recruiters on how to prevent discrimination in the workplace. I would also make sure that the recruiters learn how to talk to people without discriminating against them.
Why is executive-level support important and what are 3 key ways to gaining leadership commitment to multi-cultural diversity?
This artifact was a written final exam analyzing issues relating to leadership and diversity in the course Leadership in Multicultural Organizations. This artifact demonstrates knowledge, comprehension, and analysis of the concepts and theories of leadership, issues of diversity in organizations, and strategies for managing differences among today’s multicultural workforce. I selected this artifact because it discusses and describes the link between leadership approaches and diversity and it compares and contrasts current leadership practices in the United States (US).
Organizational behavior is the study of human and group behavior in organizations using methods such as sociology, anthropology, psychology, and political science (Schermerhorn, Hunt & Osborn, 2005). This study also empowers leaders to understand, predict, and influence the behaviors of workers. Furthermore, good leaders must also possess other qualities such as good communication skills, an ability to understand the culture of an organization, and must be knowledgeable about diversity in the workplace. Ress Asst (2012) describes diversity as the understanding of values and characteristics of different people. In order to have a diverse working environment, managers must be respectful, appreciative, and acknowledge the characteristics and ideas of individuals. Proper management of diverse employees allows for companies to receive the benefits from different talents and skills that employees are able to bring to the table. With diversity management, employees of different backgrounds learn to understand that everyone is not the same. However, with their differences, they are able to work together to get a job completed. This concept can be easy for managers to implement and practice by educating employees, communicating effectively, and enforcing how employees should treat each other.
Leaders who are well versed in the foregoing leader-follower communication concepts will also be successful in global and in cross-cultural environments (Rentfrow, 2007). For example, when leaders: (1) model willingness to engage others; (2) are sensitive to differences/diversity; (3) promote the establishment relationships beyond their immediate environment; and (4) eliminate organizational barriers, these principles are universal and
Managers in today’s world are important assets to the multicultural organisations. Leadership styles of managers are highly important in terms of managing the team of followers, which has a correlation to the productivity and results that the team would achieve in the future. By having good management, it contributes to the success of the organisation. Hence, it is vital to identify the different leadership styles especially in different cultures to suit the working environment and culture of the organization. In the present multicultural global business industry, cultural differences can come in the way of the success of project completion (Anbari, Khilkhanova, Romanova, & Umpleby , 2009) . It has been claimed that rigid leadership does not promote motivation and creativity, therefore, managers should lead by flexible leadership and be culturally sensitive, adapting to different cultures, for the team to be able to move forward and reach their goals (Anabri et al. 2009). The way a manager’s leadership takes place also affect’s the experience of the employees at work and the relationship between the manager and the employee. Jariya (2012, p66) states that ‘different cultures differ in the values they endorse, people from these cultures often interpret the same managerial practices
Cultural shapes how individuals experience the world around them. These experiences are a vital component of how services are both delivered and received. Gladding (2012) describes three key aspects of a multicultural leader. The first key aspect is to be aware of a diverse population and the effect on group work interventions (Gladding, 2012). To better facilitate a multicultural group, a leader
Today’s management in the workforce is composed of all types of people verses thirty years ago when white males held a majority of upper-management positions in companies. These positions are now held by a mixture of ethnic back grounds and women who hold just as many if not more management positions then men. Just by looking at the changes in management demographics shows how important it is for people to understand cultural competency in the workplace. Dr. Roosevelt Thomas Jr. (1999) stated, “Diversity is the collective mixture of whomever we have in our workforce characterized by their differences and similarities” (p.11). Managers and supervisors must understand the characteristics of a diversity mature individual; they also need to be
Multicultural teams have become more common in our organizations, and contemporary international management literature has identified that the management of multicultural teams is an
Leaders can promote inclusion within their teams by creating groups comprised of diverse members, and motivating them to succeed at a common project.
Once people can mesh well into a great high-performance team, they will fit right into the business world. As today's extremely competitive and ever changing, business world is not meant for the slow growing or for the unprepared. It is now the goal of every organization to create a high performance organization. The high performance business is the one that can create a balance between performance, quality, customer relations and profitability. High performance organizations need high performance team savvy employees. Why is this? It is because; high
Inclusive leadership is the practice of leadership that carefully includes the contributions of all stakeholders in the community or organization. The way a leadership mind is structured depend on how he structures his organization. An individual mindset might over shadow their ability to effectively overturn certain decision or behaviors. A leader’s values and characteristics strengthen the organization cultural diversity. Modern leaders use different styles and skills to shape human intuition. Their instinct reflect their ability to understand other’s cognitive ability. As a consultant in a global multicultural company, it will be very challenging to effectively lead an organization without implementing a strategic plan that promote respect, trust, loyal, and integrity. Prewitt, Weil, & McClure (2011) note, “Leadership involves creating a vision of the organizational future, devising a strategy for achieving that vision, and communicating that vision to all members of the organization” (p. 13). Depending on the structure of the organization, the leader’s mindset can and will change to adopt to the cultural diversity of the organization. Leadership, unlike management, is not dependent on position, title or privilege; instead it is an observable, understandable, and learnable set of skills that can be mastered by anyone that is willing to take the time and put forth the effort to learn them (Yukl, 1998). While implementing different strategies to improve the organizational
Research has shown inclusive leadership is based on leadership that is ethical and all-encompassing driven by the leaders desire to honestly connect to subordinates. Ethical leaders understand all subordinates regardless of race, creed, color or national origin play an equally important role in the strategic organizational plan (Cottrill, Lopez & Hoffman, 2014). Such traits allow leaders to effectively engage with subordinates of a wide variety of cultural, demographic, and social constrictions. This assignment will address the role of inclusive leadership in strengthening the organizational culture among a diverse global group of employees. The organization is planting business operations in Greece, Singapore, Germany, and Iran and will be hiring employees from these diverse nations to work along with staff from the United States. The researcher has been hired as a consultant to bring the group of workers together and is tasked with synergizing the multicultural group into a cohesive group of high- performance workers.
In any society, how we see ourselves and how others treat us depends on many factors. Race, ethnicity, and cultural background are identifiers of individuals. Most people have confronted prejudice based on these identifiers, either personally experiencing discrimination or knowing someone who has. Beyond ensuring organizational compliance with a country’s anti-discrimination laws, it is incumbent upon managers to support diversity in the workplace and to be culturally competent.
Many opportunities are associated with a culturally diverse workplace and global expansion may have potential to provide just such a diverse work group. Cross-culturalism in business can provide leaders and employees with a wonderful opportunity to work with people from different backgrounds and cultures. In addition, “the more opportunities for business leaders to interact with people from different cultures, the more likely they will be to have positive attitudes from different cultures and identify, learn and apply diverse culturally-appropriate business behaviors” (Caligiuri & Tarique, 2012, p. 614). Culturally diverse environments offer a multitude of benefits including “the variety of perspectives, skills and personal attributes” (Matveeve & Nelson, 2004, p. 254). Moreover, multicultural teams have potential to “generate more ideas of higher quality in brainstorming tasks” (Matveeve &