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Essay on Recruitment and Selection Strategy

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Recruitment and Selection Strategy “Harrison Corporation, a U.S.-based corporation with business units in Europe and South America, has recently decided to create a business unit focusing on expansion into Central America. As a low-cost producer of discount office supply products, the company will continue producing products at the existing facilities, or purchased from existing suppliers. This unit primarily focuses on marketing and delivery of products to two groups of customers: corporate customers, retail, and consumers. Currently, the organization markets primarily through the Internet and through catalogs mailed to businesses. To reach direct sales customers, such as retail and direct consumers, the company mails catalogs to homes …show more content…

[Needs page number] . The customer service specialist position requires that the selected candidate meet the following qualifications: “Must have the knowledge of commonly-used concepts, practices and procedures within the customer contact center industry, Must be able to perform basic computer, keyboard, mouse and typing functions; Must be able to perform data entry functions, High school diploma or general education degree (GED), a Minimum of six months call center experience preferred, Excellent oral and written communication skills, including fluency in both Spanish and English, Ability to demonstrate care and concern for customers, and able to maintain composure during stressful situations ,” (Apollo Group, 2011). [Needs page number] . What is the recruitment strategy? The Recruitment Strategy Developing a recruitment strategy is important to ensure the company can find the best candidates for the positions available. Sangeetha (2010) suggests that when companies have a strong recruitment policy it is easier

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