preview

Reflection Paper On ' Expectancy Theory '

Satisfactory Essays

BUS 350 ORGANIZATIONAL BEHAVIOUR OB EXPERIENCE PAPER 2 SUBMITTED BY – AMANDEEP SINGH STUDENT ID – n0143751 INSTRUCTOR – RON DAVIS DATED – 3rd NOVEMBER, 2015 OB Experience Paper 2 Expectancy theory is a motivational theory that states that individuals will be motivated to get engaged in behaviors if they expect that those behaviors will lead to desirable outcomes. The following is a mathematical illustration of motivational force: Motivational Force = Expectancy x Instrumentality x Valance Expectancy refers to different expectations of employees, confidence and ability of doing what they are capable of. Instrumentality refers to the perception of employees if they will actually receive what they desire for. Valance refers to the desirability of the employees with respect to the outcome. One of the situations that I would like to discuss with regard to this theory is that during my summer break, while I was working in Vancouver as an Office Administrator/ Customer Service Representative, my manager had told me the motivational story of one of the employee’s working there and is still working there. That particular employee had joined the organization as a heavy duty mechanic in 2011. He was from India and belonged to a middle class family. His parents had a lot of expectations from him since he had spent huge amounts of money to transcend his journey to Canada. The day he got selected in his interview, he was overwhelmed with joy but since he just knew the basics of

Get Access