Reflective Role As A Senior Support Worker

‘As social care worker, you must be accountable for the quality of your work and take responsibility for maintaining and improving your skills knowledge ‘.

Person centred care could be defined as focusing on a person’s individual needs, wants, wishes and where they see their target goal. Person centred care also takes into account delivering person centred care to the patients family and carers, as well as the multidisciplinary team that is working together to provide care. The service user is the most important person in decision making for their health care and the nursing process. (Draper et al 2013). Person centred care reminds nurses and care staff that they are caring for the service user, their families and care staff providing the care, this allows the patient power in decision making towards their health and wellbeing. (Pope, 2011)

Of course there will be important conflicts of interest between service users and their carers which will need to be faced up to at an individual level. But services should not be provided by exploiting the personal commitment and dedication of carers. Families who care for individuals whose behaviour presents challenges are subject to considerable and continual stress, both physical and psychological. Although staffs is not permanently on duty as family carers can be, they are still subject to the same stresses when supporting people whose behaviour challenges. This is true even in settings which aim to do no more than contain people. Similar concerns apply to staff as to carers. The higher aspirations often found in progressive services impose extra strain on staff and here too it is important to balance the demands of working constructively with people who can be very difficult, day in and day out, with the needs of individual staff for emotional and practical respite and ongoing support. Demographic changes and rising expectations will

Person-centred is about providing care and support that is centred or focused on the individual and their needs. We are all individuals and just because two people might have the same medical condition, for example, dementia, it doesn’t mean that they require the same care or support because they are two different people which means their needs will be different. You need to develop a clear understanding about the individuals that you are working with and their needs, culture, means of communication, likes and dislikes, family and other professional’s

One of the essential aspects of planning care services is to have a holistic approach to planning and provision. This means recognising that all parts of person life will have an impact on their care needs and that you need to look beyond what you see when you meet them for the first time. The idea of person centred planning comes from the valuing people 2001 white paper. It contains some broad principles that are of relevance to work with all people. Key principles of person centred planning assessment art that.

In this paper, the role of a social worker will be addressed. A Human Service professional has, in its hands, the responsibilities in the life of the clients and families they meet. The tremendous and arduous responsibilities they take on include, but are not limited to, the well-being and care of people and their communities. Such roles can be helping others manage the care of a family member, assisting individuals experiencing problems with family relations and conflicts, dealing with changes that come with growing old, aiding those suffering mental illness and or those individuals struggling with addictions. Briefly

These technical aspects of training will help with my skill set, so I am able to ensure that all aspects of the technical running of the Hospital are carried out safely and in line with Approved Codes of Practice and technical advice. In-house training will enable me to have a greater understanding of the type of patients we are caring for, non-clinical staff are encouraged to attend lectures aimed primarily at Clinical team members so that they have a greater knowledge of Acquired Brain Injury and Dysphasia. My role within the hospital is unlikely to change greatly over the next two years so I will ensure that my Personal Development Plan is in line with the hospital business plan objectives. A big part of my role over the next 6-12 months is to further develop the Catering Team, ensuring that they have excellent Customer Service skills and integrating the team into the Support Services Team further. Working with the Director of Clinical Services, who manages the Learning and Development department in the Hospital, will enable me to develop my training skills further to ensure that I am equipped to carry out Customer Service and Team Building sessions with the Catering Team. The General Manager role at Holy Cross is a role that is likely to grow further and encompass more responsibility in around 2 years. A large part of my current role is to ensure that all Team Leaders

Instead offering people a choice of what is currently available and finding what best fits their needs, person-centred working looks at someone’s needs and built the support package around them. One of the important aspects of person-centred planning is to look at what people are able to do for themselves and to ensure that services are not taking over aspects of a person’s life that they could perfectly well manage without support.

You may work with different individuals each with their own preferences, wishes and needs. You will find out about these by reading individuals care and support plans as well as communicating with them when you are together. [ It is important that you follow care and support plans and understand and respect what the individuals you work with say they need. The General Social Care Council wrote a Code of Conduct setting out your responsibilities. These are some of the responsibilities you will have to individuals you support: Protect their rights and promote their interests Establish and maintain their trust and confidence Promote their independence and

Working in health and social care staff care for others and they should expect to be cared for at work. A good manager can create a workforce community culture where talented staff are valued and retained. A positive culture within a team promotes a positive outcome for the service users.

1 explain the range of ways to use person-centred thinking, planning and reviews in own role

Bonney and Stickley (2008) note the theme of power is often raised by service users. If, as predicted by the DOH in 2003, services are to become increasingly individual focused, the system needs to place power with service users. There is increasing amounts of service user literature that places an emphasis on individuals defining their own journey of recovery (Unit 21, pg 66) rather than having it imposed on them by workers. Peter Beresford (Audio 4) notes that currently there are inequalities in mental health services with limited service user power but considerable professional power. Bonney and Stickley mention Martyn (2002, cited in Bonney and Stickley 2008) who proposes professionals should be present by service user invitation only. A less radical aim is that of a gradual transfer of responsibility in power from services to individuals during recovery. It is important such involvement confers genuine power to individuals, rather than being tokenistic (Jacobson 2004, cited in Bonney and Stickley 2008).

This unit develops understanding of the values and principles that underpin the practice of all those who work in health and social care. The essay consider theories and policies that underpin health and social care practice and explore formal and informal mechanisms required to promote good practice by individuals in the workforce, including strategies that can influence the performance of others. The first part of this essay will consider how principles of support are implemented by using Overton house residential care home to evaluate and explain how principles of support are applied. Key concepts such as person-centred approach and dilemmas and conflicts arising from the

In order to work effectively and appropriately with vulnerable and marginalised groups in society such as individuals with mental illnesses, it is fundamental for a social worker to have a comprehensive knowledge base and proficient skills.

1.1 – understand the role of the social care professional – analyse the role of a social care professional in social work/community