Research And Analytical Skills : Senior Communications Officer

Information and the effectiveness of communication are key to the success (or the survival) of a business. For example, the BP oil spill in the Gulf of Mexico in 2010 continues to have serious implications for the business.

I am substantively employed as a Paramedic working as a sole responder on a rapid response vehicle, however I have just complete a two and a half year secondment in a managerial role as a Research Support Officer for a collaborative research study between a local University and 3 large UK Ambulance Services. As such, the content of my assignments will be based retrospectively on the experiences and development which I have

Employability skills can be described as ‘having a set of skills, knowledge and personal attributes that make a person more likely to secure, and be successful in their chosen occupation’ (Hinchcliffe, 2001, p. 8). These skills are an important set of transferable skills which are best developed over

Xcom285 has taught me many valuable assets that I can use in my future, but I believe that the most valuable thing that I have learned is that communications is not just talking. Communications is about listening and writing as well. It is important in business communications to understand that to effectively communicate one need’s to tune into everything that is going on around him or her. This means that he or she needs to understand the audience, the purpose of, and the most effective way to deliver or receive the message. When discussing resources businesses use to effectively communicate, I learned other methods of

In reference to the question listed in the previous paragraph regarding interoffice communications, we must consider that the true issue may be repressed within the obvious surface problem. To complete a better understanding of this topic an interview was accomplished with a fellow middle manager working within the same department. The interview with Ian Tewson developed over a period of three weeks. (I. Tewson, personal communication, April 15th, 2010) Inside this interview many topics surrounding this event were discussed and opinions were shared to reach the conclusion presented in this paper. Through the conversations the same topic surfaced over and over again in regards to company communication or the lack thereof. Ian Tewson has worked for the company for over twenty-five years and has seen tremendous growth and loss over this lengthy duration. But through the conversations the issue of communication difficulty has only recently surfaced. This lack of communication within the departments has

Iain’s & Co. are a large building company that currently employ a team of IT technicians to help them manage their IT infrastructure and their IT users. They recently have taken over a similar small company that employs technical staff in the same way. Iain’s & Co. feel that they need a centralised IT support system that will monitor, track and report problems that have been identified by their IT users across both sites. Iain’s & Co. have hired me as their Systems Analyst to provide them better solutions to manage their IT Supports system.

In conclusion, managing communication in the organisation is important so as to perform basic functions. Managers should be effective communicators with high levels of fluency and professionalism and must be aware of the communication cycle to achieve team goals. Effective communication within the workplace like in the company’s technical office keeps the team involved in the delivery of customer focus which increases commitment to the organisation and make for a better relationship and understanding within the team. An effective communicator understands the communication process using the appropriate communication channel such as verbal, non-verbal or written communication. The correct use of the process helps to uncover barriers and determine effective preventive steps to avoid those barriers. Furthermore, within the communication cycle, it is essential to get regular feedback, which also helps evaluate and improve the communication process which in turn can be used as a basis to develop personal development plans, identify communication strength and weaknesses

Kupritz, V. W., & Cowell, E. (2011). Productive Management Communication. Journal Of Business Communication, 48(1), 54-82. doi:10

Brian Watson talks about the communication problems that Information Technology professionals have to deal with in his article named, “Failure to Communicate”. Watson also presents his ideas on the communication skills of chief information officers (CIO) of companies and he mentions that there are several intrinsic obstacles in the quest of a CIO to become a better communicator. The author also goes on to say that most CIO’s have career paths that are not built on strong communication skills. He then suggests that CIO’s should think of innovative ways to mingle with their team and pay attention to the communication problems troubling their bosses.

What we know today as the communication environment has had substantial changes throughout history. Advancement and innovation are not always welcomed by all, as there is always a fear of the unknown, however modifications and changes occur with and without our approval. These advancements are powered by the desire for more revenue, innovations in technology, the human desire for communication, and the aftermath of the industrial revolution. These occurrences have in term have led to the altering of where we live, where we invest our labour power, how we work and communicate with others throughout the globe.

Internal communications plays a vital role in creating a unified sense of purpose in institutions. Clear and effective internal communications are especially important during periods of relative uncertainty, such as corporate mergers or restructuring, serving to boost employee morale and keep investors, partners and stakeholders up to date with developments. (Brown, 2002)

How you communicate with others not only reflects on you as an individual but also on us as an organization. We value your ability to communicate with colleagues, clients/customers and business contacts, and we delegate a large budget to information technology and communications systems which enable you to work more efficiently. We trust you to use them professionally and responsibly at all times.

When I started to look at more detailed information about the Devil I focused on aspects such as its cancer and its distribution because I already had the knowledge of conservation I could go straight into the more detailed aspects and understand and analyse it. This helped to develop my skills even further specifically my knowledge skills.

During spring and summer of 201 I underwent a six month internship in the information services department of a major company in my country Botswana. The company , Botswana power corporation is the sole producer and distributor of electricity in Botswana. As a company with branches all over the country it is easy to understand why communication would be crucial to the day to day operations of this company as a whole. For the sake of clarity however I’m going to limit the focus of this paper to the Information servives departmentin which I worked.

Business communication can be defined as the process of sharing information among business professionals, prospective customers, and affiliates who are associated with an organization. The essential skills of business communications are currently in demand and highly required for the workforce for the modern workforce. To be an effective communicator is to have the ability to respond with skill, confidence, and assertiveness and is pertinent to the quality and expertise business professionals considered for employment. Hence, knowing how to communicate properly in an organizational structure requires the skill of communication necessary to interact with different levels of management. In a world