Cupcake Mission Statement

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Cupcake Heaven
“We don’t do anything special – we do the simple things especially good.”

Cupcake Heaven
“We don’t do anything special – we do the simple things especially good.”

Scope Statement for Cupcake Heaven
To open a café in an outdoor shopping mall in Destin, FL. The businesses focus will be high-quality cupcakes for an affordable price with an added catering service for special occasions.
I will operate a 1700 square foot commercial space within easy walking distance from the Outdoor Shopping Mall. I have secured this location through a two year lease with an option for extending. I have also provided 25% of the required $80,000 start-up funds. The remaining capital will be obtained through a local …show more content…

Clientele - create a base clientele of persons who live and work in the area. Attract tourists with interesting and delicious cupcake creations. 3. Catering- the goal is to have at least 3-5 catering orders per week 4. Employees - Competent and reliable employees who are committed and loyal

Cupcake Heaven will be operated as a Sole Proprietorship. Overall management will be the responsibility of the owner. As owner, I will be bringing an extensive and varied background to cupcake Heaven. I have been a General Manager for two restaurants and the Dining Room Supervisor for a major private club. 1. I will be hiring 3 Shift Supervisor. Their qualifications should be as followed.
The Shift Supervisor must have three years’ experience in a bakery/cafe. At least one year as a server. They must be at least 21 years old. They must possess a friendly and outgoing personality and have good personal hygiene.
The Shift Supervisor will be responsible for the oversight of the servers, and bakers on their shift. They will work under the general manager. The shift supervisor also works in the capacity of a server and is responsible for waiting on tables, taking the customers' food and drink orders and acting as cashier for their customers. They are responsible for helping to keep the serving area and the customer areas clean and sanitary. At the end of their shift, they will

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