Shaping attitudes and behaviors within an organization, culture is the underlying values, beliefs, assumptions, and norms that contribute to a unique organizational social structure where members interact, work with each other, and accomplish goals (Daft, 2016; Sergui, 2015). Additionally, the visible structures, systems, slogans, behaviors, and physical settings are the observable cultural symbols that communicate what an organization values. An insider would have greater awareness and discernment of the internal cultural elements and subcultures within an organization. Furthermore, an insider would know how organizational activities interweave and how members interact. Within an organization, a tenured insider would also understand what underlying values, beliefs, attitudes, and assumptions are important. In comparison, an outsider would have an insufficient awareness level of underlying cultural values simply due to the nature of being external to the organization. Although, by interpreting the visible elements an outsider may be able to determine what underlying cultural attributes are important to an organization. In observing the visible symbols, dress codes, structure, power relationships, and other tangibles of culture, an outsider would be able to see the social system and activities in action. As a result, an outsider would also be exposed to underlying organizational culture. Consequently, the outsider would then be able to discern if the internal
Culture is an observable, powerful force in any organization. “Made up of its members’ shared values, beliefs, symbols, and behaviors, culture guides individual decisions and actions at the unconscious level. As a result, it can have a potent effect on a company’s well-being and success” (One Page, n.d.).
Culture is the collective attitude, intellect, and atmosphere that a community creates for itself. This includes values, traditions, and social norms. Specifically, organizational culture is within a community, group, or business that shares values, follows a code of conduct and standards, and holds its members accountable for their contributions. Organizational culture arises from the goals and mission set out by the company. A negligent culture can provoke and encourage inappropriate behavior between employees. As shown with Uber, organizational culture can become dangerous and harmful to its members if proper standards are not established.
“Culture consists of the symbols, rituals, language, and social dramas that highlight organizational life, including myths, stories, and jargon. It includes the shared meanings associated with the symbols, rituals, and language. Culture combines the philosophy of the firm with beliefs, expectations, and values shared by members. It contains the stories and myths about the company's founder and its current leading figures. Organizational culture consists of a set of shared meanings and values held by a set of members in an organization that distinguish the organization from other organizations. An organization's culture determines how it perceives and reacts to the larger environment (Becker, 1982; Schein, 1996). Culture determines the nature
Organizational culture is the summation of the underlying organizational values manifesting as collective assumptions, attitudes, beliefs, expectations and norms. Grounded in the customs and
Culture can be defined as a set of shared values, shared beliefs and customary ways of thinking doing things, which shape and guides the ways of organisational members. Culture is therefore very crucial as it has the ability to influence the processes or the activities of employees and the functioning of the organisation without necessarily imposing measures and control.
* People Shape the Culture. Personalities and experiences of employees create the culture of an organization. For example, if most of the people in an organization are very outgoing, the culture is likely to be open and sociable. If many artifacts depicting the company’s history and values are in evidence throughout the company, people value their history and culture. If doors are open, and few closed door meetings are held, the culture is unguarded. If negativity about supervision and the company is widespread and complained about by employees, a culture of negativity, that is difficult to overcome, will take hold.
The organization culture as a leadership concept has been identified as one of the many components that leaders can use to grow a dynamic organization. Leadership in organizations starts the culture formation process by imposing their assumptions and expectations on their followers. Once culture is established and accepted, they become a strong leadership tool to communicate the leader 's beliefs and values to organizational members, and especially new comers. When leaders promote ethical culture, they become successful in maintaining organizational growth, the good services demanded by the society, the ability to address problems before they become disasters and consequently are competitive against rivals. The leader 's success will depend to a large extent, on his knowledge and understanding of the organizational culture. The leader who understands his organizational culture and takes it seriously is capable of predicting the outcome of his decisions in preventing any anticipated consequences. What then is organizational culture? The concept of organizational culture has been defined from many perspectives in the literature. There is no one single definition for organizational culture. The topic of organizational culture has been studied from many perspectives and disciplines, such as anthropology, sociology, organizational behavior, and organizational leadership to name a few. Deal defines organizational culture as values,
Organizational or corporate culture is the widely shared values within an organization that foster unity and cooperation to achieve common goals. The key to a productive culture is mutual trust. Organizations receive trust by giving it. Top companies stress high moral and ethical values such as honesty, reliability, fairness, environmental protection and social involvement.
The ability for an outsider to accurately discern about the underlying cultural values of an organization by analyzing symbols, ceremonies, dress, or other observables aspects is more difficult than for an insider with several years of work experience (Lukasova, 2004). The difference in understanding the underlying cultural value between an outsider and an insider will vary from organization to organization and how often an employee interacts with an outsider.
One thing the organization could do to raise the gender consciousness would be to do an ongoing series of sensitivity training for all staff. Along with this training would be annual assessment seminars that will teach people the different types of discrimination and harassment and the steps they need to take when such a situation is posed upon them. In the Cancer center where I am employed, women make up nearly 70% of the managerial and supervisory staff in all departments. At the executive level they only make up
An organization’s culture shapes the attitudes and behaviors of its employees by defining boundaries, providing a sense of identity and stability. It also establishes a standard in regards to what employees should say and do. Culture can be transmitted via stories, rituals, material symbols and language. Culture within an organization is no exception.
Internal and external perception of organizations develops from leaders creating and managing culture, the behavioral norms within particular industries, and influential subcultures. Organizational culture contributes to the approach and method used to train and develop employees of organizations. Sidestepping organizational culture and cultural diversity while developing and administering training programs inhibits the effectiveness of the training by not addressing company culture and individual perspectives of employees.
ORGANIZATIONAL CULTURE, or CORPORATE CULTURE, comprises the attitudes, experiences, beliefs and values of an organization. It has been defined as "the specific collection of values and norms that are shared by people and groups in an organization and that control the way they interact with each other and with stakeholders outside the organization.
Attitudes and emotions in the workplace are extremely important because they dictate job performance. The emotions that people go through are something that cannot be avoided; however, they can be manipulated. Managers, leaders, CEO’S of companies learn to do this by experience and training. They manipulate employee’s emotions with the purpose of achieving better performance and satisfy an organization’s goals. Although people have always had different emotions, the notion that managers need to care for employee’s satisfaction and happiness is newly implemented in the workplace. In this paper, I will be explaining the impact of attitudes in the workplace, how mood, emotions, attitudes and behavior affect job performance and I will implement the point of view of the CEO of the Defense Commissary Agency, Mr. Joseph Jeu.