Six Elements Of A Literature Review On Tourism And Human Resource Management

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1. Introduction
A literature review is a body of text that determines the aims to review the critical points of current knowledge including substantive findings as well as theoretical and methodological contributions to a particular topic. The review of relevant literature is nearly always a standard chapter of a thesis or dissertation. The review forms an important chapter in a thesis where its purpose is to provide the background to and justification for the research undertaken. Bruce , who has published widely on the topic of the literature review, has identified six elements of a literature review. These elements comprise a list; a search; a survey; a vehicle for learning; a research facilitator; and a report.

According to Cooper 'a
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Literature Review
A) Research Papers / Articles
According to Salih Kusluvan, Zeynep Kusluvan, Ibrahim Ilhan and Lutfi Buyruk the most important asset of tourism and hospitality organizations are human resources. Authors have examined numerous studies where employees’ performance can be managed to strengthen the organizational bottom line. Authors have structured review of the literature on the subject of key human resources management practices and offered an assessment of emerging trends in human resource management.

S. C. Bagri, Suresh Babu and Mohit Kukreti analyzed the Human Resource practices in hotels. Results of this study demonstrated that employees were satisfied with their compensation packages but not with the working conditions, and the employee turnover rate was relatively high. Authors observed that there was adequate training often provided by the hoteliers to develop employees’ operational skills. Moreover, it was observed that recruitment was generally through internal referrals leading to high inbreeding and subsequent other human resource
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Paper supplied an overview of literature and then the research that related specifically to work life balance in the tourism industry.

Julia Christensen Hughes and Evelina Rog clarified the concept of talent management and its importance within hospitality organizations. Moreover, authors have identified factors that are critical in effective implementation of talent management. The findings of the study revealed that an effectively implemented talent management strategy include improved employee recruitment and retention rates, and enhanced employee engagement.

Levent Altinay, Eser Altinay and Judie Gannon evaluated and reported the relationship between the institutional growth and the human resource management practices of small service organizations in catering to professional services and the retailing sectors in the UK. The findings of the study reported that employee empowerment contributes to the sales growth of small organizations in the diversified sectors of the service industry. Moreover, study also reported that employee training and recruitment through recognized channels contribute to the sales growth of organizations in service in the catering

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