1. Introduction
A literature review is a body of text that determines the aims to review the critical points of current knowledge including substantive findings as well as theoretical and methodological contributions to a particular topic. The review of relevant literature is nearly always a standard chapter of a thesis or dissertation. The review forms an important chapter in a thesis where its purpose is to provide the background to and justification for the research undertaken. Bruce , who has published widely on the topic of the literature review, has identified six elements of a literature review. These elements comprise a list; a search; a survey; a vehicle for learning; a research facilitator; and a report.
According to Cooper 'a
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Literature Review
A) Research Papers / Articles
According to Salih Kusluvan, Zeynep Kusluvan, Ibrahim Ilhan and Lutfi Buyruk the most important asset of tourism and hospitality organizations are human resources. Authors have examined numerous studies where employees’ performance can be managed to strengthen the organizational bottom line. Authors have structured review of the literature on the subject of key human resources management practices and offered an assessment of emerging trends in human resource management.
S. C. Bagri, Suresh Babu and Mohit Kukreti analyzed the Human Resource practices in hotels. Results of this study demonstrated that employees were satisfied with their compensation packages but not with the working conditions, and the employee turnover rate was relatively high. Authors observed that there was adequate training often provided by the hoteliers to develop employees’ operational skills. Moreover, it was observed that recruitment was generally through internal referrals leading to high inbreeding and subsequent other human resource
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Paper supplied an overview of literature and then the research that related specifically to work life balance in the tourism industry.
Julia Christensen Hughes and Evelina Rog clarified the concept of talent management and its importance within hospitality organizations. Moreover, authors have identified factors that are critical in effective implementation of talent management. The findings of the study revealed that an effectively implemented talent management strategy include improved employee recruitment and retention rates, and enhanced employee engagement.
Levent Altinay, Eser Altinay and Judie Gannon evaluated and reported the relationship between the institutional growth and the human resource management practices of small service organizations in catering to professional services and the retailing sectors in the UK. The findings of the study reported that employee empowerment contributes to the sales growth of small organizations in the diversified sectors of the service industry. Moreover, study also reported that employee training and recruitment through recognized channels contribute to the sales growth of organizations in service in the catering
The rationale behind selection a literature review as study methodology, because the literature review method help to demonstrate and describe current knowledge
"This literature review will use a selection of available documents on the topic, which contain information, ideas, data and evidence written from a particular standpoint to fulfill certain aims or express certain views on the nature of the topic and how it is to be investigated, and the effective evaluation of these documents in relation to the research being proposed."
The purpose of this write up is to analysis the importance of upper management training in hospitality industry and what kind of training could be given and also human resource management in hospitality industry. Before going to the case study of Hilton Hotel group let’s look at other different definitions approaches and views on training. Training could be seen as having narrow goal to specify the correct way to do something (Rodgers, 1986).According to (Lloyd and Leslie, 1997) training is learning way that involves knowing the skills, rules, attitude and concept to make employee’s performance better. Though training is a key issue now in this write up the author would be focusing on training for higher management in their own functional department. The author is creating a training plan to create developing and employee friendly path for the management staff which could be supervisors, managers or even vice president. Sometimes confusion arises between the words education and training. Education involves putting or imparting the knowledge whereas training is making change of behavior and attitude of someone (Ahammad, 2013). Training is actually very important for the functioning of any organizations or even government as it is by training that the workforce becomes more equipped with skills and more competitive which is
According to Saunders, Lewis and Thornhill (2012), literature review is able to generate and improve the research idea, also develop a deeper understanding of the relevant research. Additionally, Hart (2002) stated in report, without literature reiew, the key issues of the study will be indistinct.
The development of literature review is critical for a research project. The key to research is to refine it and go in depth. A researcher can refine his research by using online data bases in libraries to reduce search results and find the most scholarly articles about the research topic. Understanding different theories is critical because you want to make sure that a theory is tested and accurate. After a researcher has narrowed down his results through effective research techniques, he will be able to assess his hypotheses quicker and accurately through either qualitative or quantitative research
The purpose of a literature review is to collect information on the proposed research topic, and to identify what research, if any, has already been done (McKinney, 2008). This will highlight what information is still needed in order to gain a better understanding of the topic (McKinney, 2008). It is important to know what is already understood about the topic, so that any research conducted will contribute to the field and further develop the existing knowledge (McKinney, 2008).
Both Machi and McEvoy (2012) and Bell and Waters (2014) stated that there are several reasons why the author needs to complete a literature review. The most consequential motives are to compare previous findings, to justify the thesis of this paper, to identify similar work done within the subject area and to critique existing conclusions and suggest further studies. Furthermore the author must gain knowledge and understanding of the most important issues to establish the researcher’s theoretical framework and methodological focus. This literature review will illustration how the investigation the author is conducting fits with what has gone previously and puts it into perspective.
Systematically carrying out a literature review involves step by step processes (Machi and McEvoy, 2009) of how the selection and appraisal of important articles was done. This should be transparent, reproducible and rigorous. Literature reviews are important in research because it is progressive to build a new research concept on existing body of knowledge.
In order to tackle an aspect of social concern a scientist must take into review scholarly articles of the research previously conducted by others. “Conducting a thorough search of the research literature and then reviewing critically what you have found lays an essential foundation for any research project. “ This gives you the opportunity to develop your thinking and consider other perspectives and alternative arguments to fine tune your own methods and ideas for conducting a research project (Bachman & Schutt, 2014, p. 26). Conducting a literature review can help identify a research questions that you would like to further investigate and what method you should use. “Sherman and Berk (1984) learned from their literature review that there
A good literature review is considered to prepare the ground for new research (Beck and Pilot, 2012), discuss previous work if necessary in order to explore the depth of the articles (Smith, 1997) and justify the need for news research to take place (Munhall, 2006). This allow the reader to be aware of what already exist about
Guide. Maidenhead: McGraw-Hill/Open University Press. This article was used in understanding some of the various categories of literature reviews that can be used expound on the present research question. The other article is: Rice, H. E., Englum, B. R., Gulack, B. C., Adibe, O. O., Tracy, E. T., Kreissman, S. G., & Routh, J. C. (2015). Use
According to Baridam (2001), it is not enough to review literature without presenting the studies by topic and determining how each of these topics relates to the researcher’s own study. A systematic presentation of the literature forms the foundation of the study.
The aim of this research is to investigate on the practices implemented by strategic human resources management (SHRM) in hospitality industry. The importance of practices and examples of benefits gained from the implementation are described. The evaluation of the external and internal environments by means of SWOT analysis and Porter’s five forces is presented on the example of the award-winning restaurant chain, namely TGI Friday’s. Basing on the results of the analysis, the challenges and recommendations were
This report is going to present the importance of planning, recruitment and selection, training and development, reward management in the human resource management of hotel industry. For detailed consideration,
A review of the literature provides more detailed information on the chosen topic. Its purpose is to give the researcher knowledge that will form the foundation for his or her study and therefore, the information must be related to the topic. Not only does it provide basic information on the variables in the topic but also covers various relatable studies conducted in the past; how, where they were conducted, and the conclusions that the researcher(s) came to. Literature can be obtained from a wide variety of sources; newspapers, journals, databases, books, encyclopedias, digital sources, and much more. Information obtained in this section helps the researcher understand the magnitude of the problem defined in the first stage, recognize any consequences and gaps that other researchers may have not filled, and identify potential strategies to combat the problem. It serves as a secondary source of information. Based on