Literature Review
Social media provides the voice, in other words, social network and media connect company or organisation with its audience. Nowadays, social networking plays a significant role in any organisation. It is much easier for private sector to be linked with the social media, rather than for public sector. Public sector includes all organisations, which are owned or operated by the government, and exist to provide services to citizens (PrivacySense.net, n.d.). Waste management and recycling is one of the components of public sector.
Social technologies, Web 2.0, Gov 2.0.
For today, government organisations and agencies slowly increase use of social media channels; only now it got obvious for them, that there is
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Thus, it can be suggested for waste management company to use Twitter and Facebook as a primary social media platforms for external communications, in order to communicate with citizens on day to day basis and keep them updated. As for internal communications within the company, the best is to use LinkedIn, so employees can be aware of what is going on in the company, and build a relationship with each other. Furthermore, the term, such as Gov 2.0, has to be mentioned. Government 2.0 (Gov 2.0) can be described as the use of information technology (IT) to commoditise and socialise government services and processes (DiMaio, 2009). When Gov 2.0 and Web 2.0 works together, it has a positive impact on the link between public sector organisation, government, and citizens.
The importance and purpose of social digital tools in waste management sector
Waste management and recycling services have been using the traditional tools of communication to reach the audience, such as print advertisement, brochures and flyers. Through out the time the way to do business and communicate with audience has changed, as the digital technology become more advance. These changes have affected all the industry, including the waste and recycling sector. It seems that organization within this sector have been always putting the importance of digital technologies and opportunities of social media on the back burner. However, the
Social media is different from more traditional marketing tactics as it offers a free platform that is easily accessible to anyone with internet access. This allows for the increase communication for organizations to foster brand awareness and often, and
Executives today operating in large corporations know just how tough it is to get away from network tools like Yammer, SharePoint, etc. Such instruments are currently used in a regular base to cooperate communication, entertain groups, and trace gatherings. Found in an article, social media entrepreneur and political organizer Jeremy Heimans said, “ Social media helps all institutions become transparent and engage in a more participatory dialogue with the stakeholders. Social media and technology have helped political organizations, providing a more democratic mechanism to get people involved” (429Magazine).
Social media is one of the major lines of communication with people due to the advances in techlogly. Social media is the means of communicating from business to personal socializing. Social media can be effective for companies to communicate with stakeholders along with marketing. Marketing thru social media has already been a successful trend among companies, communicating with stakeholders could be more successful with the advances technology . People are glued to their cell phones , tablets and watches through out the day it will become easier and more effective if a stakeholders can communicating with the company anytime and immediate versus having to wait until they reach a computer and check email or company’s blog for updates. How convient is for a stakeholder to log onto Facebook, Twitter, Google , Instagram , Pinterest, and Tumble to see updates from their company and personal friends.Of course companies would’nt intevine on the personal /private interaction the stakeholders hold on these social media sites they will stick to company polices and relations.
This book focuses on how social media is used in today’s society as well as how each type of social media is developed. It gives the goals and strategies of
The influence of social media differs from country to country and the impacts, advantages and disadvantages changed in the course of time especially in foreign countries.
This essay explores the different relationships between social media platforms and the government to provide insight into the different ways the government uses media masses to further their agendas and how its good business is used for political gain. This essay also discusses the different ideologies and fallacies individuals have of the media’s role in society. This essay wasn’t written to persuade one either way, but rather to bring the important relationship to light, so with better understanding people can make wiser decisions as voters, consumers or investors.
Even though the original intention and many conservative business people still see social media as only intended for connecting friends, it has grown to be an important tool in management of both business and customer information as well as a marketing tool. As a result, social media has been one of the best business innovations in transforming the way business is transacted. Regardless of the conservative lot mentioned above, majority of business leaders have taken up social media as a tool in management of employees, marketing and communication.
Social media is capable of connecting a brand with its consumers and discover how they are being perceived, it also has the power to change perceptions and identify the key people within the business network. The unique feature of social media is that it can provide corporations and businesses solutions developed through operating with consumers and stakeholders. Basically, social media serves as a visible connection to one’s corporation and its stakeholders, consumers, suppliers, etc, who each have a defined role within the system to filter and regulate information. As mentioned earlier, the influence of social media is spreading in a proliferative pace that has resulted to an essential transformation in society, technology and business customs.
In the earlier days the organizations are mainly planned according to the customer’s needs and about the adopting the new technologies for their development of their business. Then dint even think about the social media in that stage. When the social media was introduced
Social media is becoming an increasingly common feature of the world of work and this trend looks set to continue. This application of communication technology or computer mediated tools have developed rapidly in our lives. Survey such as that conducted by CIPD (2013) have shown that while only a quarter of UK employees use it in their professional lives, this increases to 42% among employees aged 18–24. The innovative operation mode of social media has not only successfully drawn the attention of industry and academia, but has also boosted user growth, especially in the younger generation.
In the past few years, social media has become a powerful influence as a new marketing tool. It is still relatively new, but it continues to be a part of marketing strategy for various industries. According to the article "Integrating Social Media into the Workplace: A Study of Shifting Technology Use Repertoires." By Walden, Justin, this study demonstrates that social media is used routinely, employees are distracted from tasks and threatens of personal privacy. The learning curve is still pretty high for most companies. Knowledge by professionals is through trial and error as social media marketing evolves more over time. There are many challenges businesses are faced with everyday plus managing the use of social media. It can be overwhelming and frustrating for companies understand this confusing network of navigating social media in the workplace.
The purpose of this report is to show that even though some state that Social Media has fallen short of their expectations, it is actually good for business, given that it enhances the visibility of their brand and helps businesses stay connected to potential customers.
Social media can be defined as websites and applications that enable users to create and share content or participate in social networking. As a phenomenon of only the past couple of decades, it has certainly changed the way we live our everyday lives. Whether socially or professionally, it opens the door to incredible amounts of information; most of which is freely shared.
In their article "Social Media and Public Administration: Theoretical Dimensions and Introduction to the Symposium,” published in 2011 in Administrative Theory & Praxis Vol. 33, Iss. 3, pp. 325-340, authors Thomas A. Bryer and Staci M. Zavatarro introduce the rising trend of social media use in public administration, in both government agencies and nonprofits. As public administration scholars and practitioners themselves, the authors sought to analyze these trends further, and to explore more comprehensively how social media technologies are utilized in public organizations, as well as these methods’ outcomes. The article is laid out as follows: First, the authors attempt to define social media; second, they identify common challenges and obstacles that public organizations face when utilizing social media tools ; and finally, they identify areas for future research. The authors hope that ultimately their research will provide assistance to those public administration practitioners interested in successfully utilizing social media.
Numerous case studies have indicated the important of the social media toward the organization. Social media allows organization to engage directly with stakeholder. This is the major characteristic why social media is popular in the 21 century. Two widely used means of online image construction and relationship building are blog and microblogging service. Those blog and web logs usually allow reader comments, and often use tags to permit topical searching. Social