STAFF ACKNOWLEDGEMENT
The nursing department, families, and I would like to give a special thanks and recognition to Shannon Faulkner, Angela Edwards Tiffany Hapney and Heather Dean this week on the great work there doing in helping us to advance in clinical excellence. Your clinical knowledge, critical thinking skills, care transition, and customer service skills are highly recognized and speak volumes in the unit. You’re an asset to the members of the team and we greatly appreciate you! Special thanks also go out to the entire nursing department in making the patients experience satisfying during their hospital stay. Although we face challenges, our #1 priority is to ensure
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COMPONENTS OF NURING STAFF HUDDLES Staff Huddles is a collaborative team approach to ensure best care practice in the hospital settings, and is directed by the charge nurses and/or designee daily on the unit. Daily on admission discharges, scheduled procedures, and patient flow challenges.
Each day the charge nurse will conduct a 5-7 minute shift huddle that will include communication about the on the patient admission,discharges,scheduledprocedurrs,concerns on the unit, assignments, precautions, risk factors and patient flow challenges.
The purpose of the huddle is to bring the nursing team together, share ideas and communicate essential information relevant to the patient plan of care.
Staff communication is the essential piece influencing positive clinical outcomes of patients, and customer satisfaction during the hospital stay.
HEALTH-STREAM
EDUCATION
THE ANNUAL RISK MANAGEMENT EDUCATON MODULE is due on health-stream. Please sign-up and complete ASAP to ensure Corporate
Compliance.
THE OPTIMIZING UHS PATIENT’S SKIN CARE MODULE is assigned to health stream and due before 02/20/17. Please complete ASAP!
BEDSIDE SHIFT REPORT
“BED-SHIFT REPORTING” Bedside shift reporting is a National Health Care Initiative, and the most effective collaborative method of communication. All nurses and PCA’s are required to give a bedside shift report and rounding with your patient, No
I after receiving report the Rn and I went to the morning huddle or team meeting. The morning huddle includes MD’s, social workers, case manager, charge nurse/ DON and chaplain. In this meeting the Rn gives report for all her patients to the interdisciplinary team, and they together identify patients who are making progress in managing their pain or tolerating their symptoms, and they have to be re-evaluated for the need of hospice care and patients who are actively dying or who need to have their meds change.
Bedside reporting has the primary function of sharing patient information between nurses, as they change shifts. The nurse ending their shift would report all the changes that have occurred in the state of the patient and all measures which have been taken for the respective patient. This information would be transmitted to the nurse commencing her shift, who would then write and further transmit all patient information occurring during their shift, to the nurse coming to replace them.
The hand over process of communication between nurses to nurses is done with the intention of transferring essential information for safe, and patient centered care. Traditionally, this shift report has been done away from the patient’s bedside, at the nurse’s station, or other place like staff’s room. In addition, the shift report used to be delivered through audio recording of the patient’s information. These reporting mechanisms did not include face-to-face reporting of the patient information, nor involvement of patient. Therefore, information regarding the patient’s care was not shared with the patient, leaving them out of his/her own care plan. Recent studies and development of Patient Centered Care Philosophy have challenged this belief of giving a report away from the patient. Tan (2015) said, “Shift report must not only be restricted in nurse to nurse communication, but it must involve patients as the recipients of care” (p. 1). Incorporating the patient into the end of shift report is essential for providing patient centered care and patient satisfaction. Nurses at the St Jude Medical center in the acute in-patient rehabilitation unit are not exceptional. Most of the end of the shift report between nurses are still done away from the patient. Aim of this paper is to make a change in the work place, which is the process of giving end of shift report at the bedside incorporating patient and families in the acute in-patient rehabilitation unit at St Jude Medical
Traditionally, nursing shift-to-shift reports were organized methods of communication between only the oncoming and leaving nurse, designated to a location such as the central nursing station or nook of a hallway. Shift reports can be considered the foundation of how the day is going to plan out because it introduces the patient, diagnoses, complications, medications, consults, upcoming test and the entire plan of care. These reports are full of complicated and vital information and while set in certain locations that are vulnerable to interruptions, such as the nursing station, medical errors and miscommunication are more likely to be made. The Joint Commission’s 2009 and 2010 National Patient Safety Goals (Joint Commission, 2015) included two patient safety standards, first to encourage patients to be involved in their health care plan and second, to implement a standardized communication process for handoff reports between providers. Soon after in 2013, The Agency for Healthcare Research and Quality under the United States Department of Health and Human Services introduced a set of strategies to improve patient engagement along with safety and quality in patient care. Within these strategies the new method of nurse bedside shift report was developed, which suggests nurses to conduct shift-to-shift reports at bedside in the room of each patient, rather than out of the room. The benefits of this new method were
Traditionally nurses delivered clinical information about the patient, the clinical events on their shift and the plan of care to the oncoming shift to ensure continuity of care and to make sure that their colleagues were informed about tasks or instructions that needed to be completed by the next shift. This process had a variety of names; report, handover or handoff. The format was often different from unit to unit. It usually took place in an off stage room or office or at a charting station from away from the
The nursing topic of interest is bedside handover, which is the concept of conducting shift handover at the patient’s bed instead of doing it at the front desk.
Bedside reporting involves giving information or a report to the oncoming nurse in the presence of a patient. This method gives the patient an opportunity to ask questions and get clarification regarding his or her care. Bedside reporting increases patient satisfaction, quality of healthcare and nurse-to-nurse responsibility. Hospitals need to design a better handoff process that can easily reduce patient risks and increase patients’ involvement in their care. Emergency rooms shift reports usually take place at the nursing station of every patient care area. The departing nurse gives information verbally to the oncoming shift. Therefore,
I sincerely believe that I accomplished my goals this week. I realized that I served 14 patients by combining the ability of knowledge, my attitude for excellence that I have consistently defeat the odds to become the very best Nurse practitioner; I can become. This clinical experience brings forth many opportunities and achievements. The most important experience this week; I had the ability to identify as primary healthcare provider a high risk need for the patient to be transferred to the Hospital for further evaluation without delay; due to complaints of “leg cold from the knee down to the feet”, which my evaluation was based on evidence practice knowledge of compassion and skill with the autonomy to practice, diagnose, and treat patients
Communication is any form of expressing and receiving of messages between individuals. The importance of Communication in the nursing profession is to maintain high quality care for the patient but also maintain effective collaboration between professionals. Boykins, D (2014) states that the “registered nurse is expected to communicate in various formats and in all areas of practice”. Various formats include speaking to patients and coworkers as well as utilizing appropriate protocols and systems to effectively communicate regards to patient’s status.
Communication in nursing is important in patient teaching, patient understanding, and patient care; it is important to have the ability to communicate with the healthcare team, the patient, and the patient’s
Please lift up the staff at Northline we were face with a crisis yesterday with one of patients. The service that we provider to the community is ultimately to change the life of father, sons, mother, daughter and so forth. The selfless service that Northline provide to our patient was remarkable each member of our team display Humanic in action. Please cover our staff in prayer as we cope with the situation.
During my NICU rotation, I had a good chance to ask questions and just become familiar with the day-to-day process of a NICU nurse. The thing that impacted me the most with the day was how helpful my nurse was. She started the day off with an attitude that made me feel comfortable asking questions. Right away in the morning she began explaining why certain things are done and showing me instruments that I have never had any experience with. Although NICU was not all
Over the past seven years as a clinical nurse on the McKeen Pavilion (the medical-surgical amenities unit at New York Presbyterian/Columbia Medical Center), I have committed to excelling in a clinical bedside capacity, as well as a member of the NYP community. This combination has allowed me to be a true advocate for my patients, their families, and my colleagues. The unit has afforded me a tremendous amount of hands on nursing experience, as
Teamwork in nursing is a little different that the teamwork of an actual team. In nursing, there is an ‘I’ in team, except here the ‘I’ stands for independent (QSEN Institute, 2015). Nurses and hospital faculty work their independent jobs, but communicate in order to give the patient the best care possible. Once again as stated before by Berman, the QSEN Institute believes that knowing your team 's strengths and weaknesses will also help you to be able to provide the best care possible.
Several of the roles which I observed this morning were expected: the nurses took vitals for incoming patients, performed focused assessments, and were the main communicators between family, the patient, and the physician. I realized when the first patient came in around 10:00 am, the RN’s role in assessments, gathering blood work, and carrying out all the necessary steps to situate and stabilize the patient as soon as possible. It was incredible seeing the nurses work together, in sync, in those first moments when the patient was brought in. And though expected, I appreciated seeing just how much communication was held and information was gathered from the patient or family members by the nurse. Jessica asked the right questions from both parties, while still showing incredible empathy and not making the whole situation seem rushed and flustering. I understood this as another essential role of the nurse in the ED; he or she must maintain even in such a fast-paced environment empathy and focus in each interaction.