Supportive Communication

2493 WordsSep 27, 201010 Pages
Topic: Supportive Communication In this essay we are going to discuss and evaluate a kind of interpersonal communication that helps managers to communicate accurately and honestly without jeopardizing interpersonal relationships – namely, supportive communication (Cole 1999). Positive supportive communication not only can enhance personal image and social acceptance, also is an essential value in organization. Bentley (1999) point out that, with supportive communication, organization have this positive relationship tends to have a higher productivity, faster problem solving leads to less conflict between managers and employees, even individual feel more successful because of higher leanings. It means that supportive communication is an…show more content…
. This interaction between these two factors – family and work, is the central focus in border theory. Border theory is helping people according to individual situation, to create and maintain balance. Clark (2000) got her idea for work/family border theory based on concept of Lewin (1996) conception of regions to divide boundaries within individuals’ lifespace. However, Clark state that ambiguous may occur where there is too osmosis and flexible between the borders. A strong layer between family and work will benefit to certain people (Edwards and Rothbard 1999). Based on the responses form 1700 employees, researchers found out that borders between family and work are tightly impacted by the perceptions of importance to employees about work and family. It simply means that how they put weight between work and family. For people who feel their work is not important and pervade work into family domain is classified as intrusive. In other hand, for those who think their families are more important an intrusive of work into family domain will not happened. Also, Frone et al. (1992) found out that conflict between family members and more common than conflict between managers and employees. The proportion of family conflict is 60% while work conflict is only 20%. It can be seen from this theory that there is a need of communication to achieve work-family balance.
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