Topic: Supportive Communication
In this essay we are going to discuss and evaluate a kind of interpersonal communication that helps managers to communicate accurately and honestly without jeopardizing interpersonal relationships – namely, supportive communication (Cole 1999). Positive supportive communication not only can enhance personal image and social acceptance, also is an essential value in organization. Bentley (1999) point out that, with supportive communication, organization have this positive relationship tends to have a higher productivity, faster problem solving leads to less conflict between managers and employees, even individual feel more successful because of higher leanings. It means that supportive communication is an
…show more content…
. This interaction between these two factors – family and work, is the central focus in border theory. Border theory is helping people according to individual situation, to create and maintain balance. Clark (2000) got her idea for work/family border theory based on concept of Lewin (1996) conception of regions to divide boundaries within individuals’ lifespace. However, Clark state that ambiguous may occur where there is too osmosis and flexible between the borders. A strong layer between family and work will benefit to certain people (Edwards and Rothbard 1999). Based on the responses form 1700 employees, researchers found out that borders between family and work are tightly impacted by the perceptions of importance to employees about work and family. It simply means that how they put weight between work and family. For people who feel their work is not important and pervade work into family domain is classified as intrusive. In other hand, for those who think their families are more important an intrusive of work into family domain will not happened. Also, Frone et al. (1992) found out that conflict between family members and more common than conflict between managers and employees. The proportion of family conflict is 60% while work conflict is only 20%. It can be seen from this theory that there is a need of communication to achieve work-family balance.
Communication is one of the most important parts of any relationship. Business relationships are no different. Having effective business communication or not having effective business communication can positively or negatively impact the success of an entire organization. Unfortunately, there are many barriers that can obstruct effective business communication. Those barriers come in four different categories. Those categories are personal barriers, physical barriers, sematic barriers and process barriers. A manager must know how to work around the communication barriers and use his or her communication skills to keep business operations going smoothly and to make improvements to the
The above statement makes a huge impact, and in the role as manager this is so true. Communication both professionally and personally starts with
Communication is primarily an exchange of information, ideas, or thoughts. This paper will focus on the process of verbal and nonverbal communication as well as the components of each. It outline the formal and informal channels of criminal channels. This paper will also list the different barriers to effective communication within a criminal justice organization. Finally it will cover strategies that can be implemented to overcome communication barriers within criminal justice organizations.
There is a range of communication technology aids available, including devices known as Voice Output Communication Aids (VOCA) and Augmentative and Alternative Communication (AAC). VOCA are dedicated to communication and may not have any computer functions. AAC devices are either symbol or text based. There are also communication software that can be added to a computer, mobile phone or PDA to enable a person to type what they want to say and play it back so others can hear what was typed.
In this essay, I am going to discuss how practices of leadership contribute to managing communication in the post bureaucratic era. This essay shall discuss the effectiveness of leadership approaches in the post bureaucratic era in managing communication in organizations. In section 1, I shall discuss leadership in terms of communication by drawing upon the article by Barry B. (2007). In addition, I shall also discuss the use of communication in running an organization in a leader’s desired way (Jack, G., 2004) and the need of contingency approach (Browning, 2007, pg 190) while communicating with employees. In section 2, I shall discuss how management stimulate loyalty in employees through embedding organizational identity (Gagne, J.F.,
In this essay I will be analysing effective communication and reflecting on a personal situation that demonstrates this within a health and social care setting. There are many different types of communication, verbal, non-verbal, formal, informal, written and it can be shown through your tone of voice, thorough your facial expression, as well as the through your body language. The official definition of communication according to Oxford Learning Dictionary is, “the activity or process of expressing ideas and feelings or of giving people information” and I will be using the Gibbs reflective tool (1988) and its 6 stages as the frame work to break down the incident I was involved in and compare it to the
The workplace is an environment where more and more Americans are spending significant portions of their time. In fact, 25 million workers reported spending at least 49 hours a week at work, (Schabner, 2013). This means that having effective communication in the workplace is becoming increasingly important. Not just to improve business practices, but to improve the quality of both employer AND employee satisfaction. Effective interpersonal communication is the most important aspect in determining the success of workplace practices. Effective interpersonal communication includes practices such as honesty, clarity, and mutual respect.
Therapeutic communication is considered the heart of family nursing practice (Deane, & Fain, 2016). Knowing the different types of communication is vital for nurses, as it delivers an effective relationship between nurse-client affiliation. Effective therapeutic communication is the main key to success.
Both employees and customers can become confused or irritated by managers' poor interpersonal skills. Interpersonal skills are important to managers charged with building workplace trust and cooperation from staff members who are collectively accountable for furthering business goals. Imprecise and rash business communication frequently results in wasted time because of the need to revisit
In conclusion, managing communication in the organisation is important so as to perform basic functions. Managers should be effective communicators with high levels of fluency and professionalism and must be aware of the communication cycle to achieve team goals. Effective communication within the workplace like in the company’s technical office keeps the team involved in the delivery of customer focus which increases commitment to the organisation and make for a better relationship and understanding within the team. An effective communicator understands the communication process using the appropriate communication channel such as verbal, non-verbal or written communication. The correct use of the process helps to uncover barriers and determine effective preventive steps to avoid those barriers. Furthermore, within the communication cycle, it is essential to get regular feedback, which also helps evaluate and improve the communication process which in turn can be used as a basis to develop personal development plans, identify communication strength and weaknesses
Due to these studies, it is now emphasised that good communications are vital for good management. With a standard of
When people are comfortable in our company, effective communication will come more naturally. Where an ineffective relationship exists and people are not comfortable around one another, they are more likely to avoid each other and when forced together a bad atmosphere will be apparent and poor communication used. Positive relationships are important and are something that should be constantly worked on to maintain. Effective communication is the main principle for relationship building and covers many types of communication. Showing respect is an
Communication is an important skill for people to have in an organisation. Through the interpersonal communication (communication between two or more people) process, people can exchange information, create motivation, express feelings or apply penalties for inappropriate behavior, all within the workplace (Robbins, et al, 2009). According to Eunson (2008) people who lack communication skills in the organisation should be trained to deal with different situation that involve communicating effectively (p. 554). In response to Eunson (2008), this essay aims to prove why interpersonal communication is an important skill to have and how organisation can train employees and managers to use these skills within the workplace. Additionally, the
Business communication requires avenues through which leaders, management, and workers communicate. It also requires the communication process between an organization and its partners, as well as the customers. In business communication, it is vital for an organization to develop a communication channel that is not only efficient and effective, but one that relays positive messages. Positive messages are crucial in developing good relationships with the employees, business partners, and customers. Research shows that we actually comprehend a positive statement 30 to 40 percent faster than we do a negative statement, our mind literally has to unscramble negative messages to determine the meaning (Simoneaux &Stroud, 2014). There is a power in using positive messages, a strategy in building relationships and producing positive results. When using positive messaging it is beneficial to use the 5 S’s, and goodwill messaging. The 5 S’s are; selfless, specific, sincere, spontaneous, and short. This paper looks into the effects of positive messaging, with an emphasis on goodwill messages, and the 5 S’s.
Communication is essential in all facets of an organization. It can aid in decision making, planning and conflict resolution. The ability to effectively communicate allows facilitation of relationships between superiors and subordinates; essentially this creates higher job satisfaction (Dogra, A., 2012). Open communication where employees have opportunity to voice their ideas and concerns, corelates to employees feeling a sense of value within the organization, which creates motivation (Dogra, A., 2012). Furthermore, in conjunction with these ideas, a sense of partnership and loyalty begin to develop between subordinates and superiors. The responses to this are typically seen in greater responsibility being given to the subordinate.