The Concept Of Knowledge Management

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The concept of knowledge management (KM) was introduced early in 1990s, which include business administration, public policy, information systems management, library and information sciences. Knowledge Management became popular in the 1995 with the publication of The Knowledge- Creating Company written by Nonaka and Takeuchi.

KM is the base for evidence-informed decision making, because it requires organizations and/or individuals to create, access, exchange and translate knowledge to be applied to a specific policy or program challenge. KM encourages innovation and when an individual and a social system accept an effective idea or new practice, successful dispersal of an innovation occurs.

In general, knowledge can be divided into two categories: Explicit knowledge and Tacit knowledge. Explicit knowledge can be directed in words and can be distributed through written documents, manuals, or database. Tacit knowledge is the knowledge existed in our minds, which is hard to express and could be shared via discussion, stories, observation, and personal interaction. KM supports the transferring and storage of both Tacit knowledge and Explicit knowledge.

The interest in KM also increased in fields outside of business, especially in the health care, where health specialists start to look at the possibilities to embed KM concepts in their own practices and institutions. Developments in business processes, better communication with other departments or with
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