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The Culture At Pearson Is A Complex System

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The culture at Pearson is still emerging post a significant reorganization and change in company strategy in 2013. Roegies began at Pearson at the beginning of this restructuring. Her first actions were to assess the changing landscape, and she quickly realized that Pearson’s Higher Education division is a complex system. Her job was to create a cohesive Program Management organization that brought three groups together, and create smooth out the flow of work in a complex system. She did this by organizing her Program Management department in focus areas that covered all aspects of planning from strategic planning to detailed project planning. She used a similar model as Schloss (2014) outlines to flow the planning and communication from strategy to project execution. This new system paradigm brought structure to both strategic planning and links it to execution deliverables. As Roegies analyzed, and then put into place, a system to manage the complex environment, she spend the first three months meeting with leadership, her peers, and her new department leaders. She enlisted her leaders help in structuring the system that would work for the Higher Ed division for Pearson. Roegies put in a system fit for purpose to the environment, thereby allowing her to make tremendous impact and progress in the organization, while empowering her leadership team to implement the new system. This allowed Roegies the ability to make early gains in the goal of combining the program

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