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The Garden Depot Case Report

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Overview
Established in 1985, was a small, family-owned floral company, known as The Garden Depot, located in Barrie, Ontario. By 2007, The Garden Depot operated a successful 12,000 square-foot retail store, a law maintenance division and, a landscaping division. Due to the nature of the gardening business, The Garden Depot’s sales fluctuated with seasonal demands. An important individual and key player in the business is Janice Bowman. After thirteen years of service with one of The Garden Depot’s competitor’s, Bowman was offered a position at The Garden Depot in 2005. In March 2006, Bowman became the office manager, which included tasks such as inventory management, computer oriented individual who would go to great lengths to ensure …show more content…

If The Garden Depot wants to be more efficient, the company needs to hire more qualified and knowledge staff, so that Bowman can focus all attention on her own tasks that need to be completed. A discovery was made by Bowman when reviewing a time card that was filled in by a landscaper, named Jayme Strong. His time card seemed to propose the idea that he had been doing other jobs on the side, instead of completing the landscaping jobs that he was deployed to. When Bowman had spoken to Sinclair about this issue, he told her that he had approved it and that it was not a big deal. Bowman then discovered that those individuals, in whom he had done work for, were not being billed; Strong may have been taking the money into his own possession. This was unacceptable, as Strong had been completing these tasks during working hours, instead of on his own time.
Actions and Alternatives Actions and alternatives are important when choosing how to deal with problems in The Garden Depot. Three processes that would help to solve problems in the landscaping division include: hiring a qualified and knowledgeable manager who has experience in the landscaping industry, Moving Sinclair down to a lower position or, organizing for Sinclair to take management classes and participate in programs. A process that would help to solve the problems in the landscaping division, would be to hire a new manager that is knowledgeable when helping

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