The Impact Of Total Quality Management On Electrical Devices Manufacturing Process Through The Six Sigma Method

While looking to enhance quality levels, a group of Motorola engineers designed a set of quality management tools that utilized statistical data as an approach toward the reduction of defects, and the improved maintenance of quality (Reddy & Hutton, 2013). Focusing on process improvement and variation reduction, Six Sigma uses a measurement-based strategy to improve quality, based on a systematic methodology known by its acronym - DMAIC (iSixSigma, 2012). Once problematic issues are recognized, the DMAIC model strives toward finding a long-term solution through the five phases of defining systems. By measuring key aspects of the current process for data collection, analyzing the collected data and verifying cause and effect relationships, improving current processes from data analysis, and controlling operations to prevent impact in any future process disruptions (Wallace & Webber,

Six Sigma is a business instrument for the betterment of a process. It is a controlled approach and methodology for obviating defects in any process such as manufacturing, businesses and any product or service. Six Sigma has been gaining tremendous popularity in industry today. However, academics have conducted limited research on this rising phenomenon. Interpreting Six Sigma primarily requires giving out a conceptual definition and describing an underlying theory. This topic uses Grounded theory approach and meager literature available to suggest an initial definition and theory of Six Sigma. This paper indicates that although tools and techniques on the topic are similar to earlier approaches of quality management, it provides a structure which is more detailed. This emerging structure for quality management attempts to improve the quality of the yield of a process by identifying and obviating the defects and causes lowering variability in business processes. Also one of the important areas touched upon is the conceptual understanding of Six Sigma. Each Six Sigma project executed inside an

Total Quality Management is a process that strives for complete satisfaction internally and externally. There are two popular methods used in today’s organizations, The Toyota Production System and the Six Sigma model. Toyota created its management system over the course of three decades. It is also known as lean manufacturing, which is in regards to limiting the amount of waste produced. This is not just physical waste but includes the management of time throughout the process, for example time waiting, conveyance,

Six Sigma focuses on defect prevention; improving quality, cost savings, and reducing waste by helping

In the early 1990’s companies started developing their own total quality Management principals. The most notable of all these new theories was Six Sigma which was developed by Motorola Corporation and later implemented by other industry giants like General Motors, Microsoft, Helwet-Packard etc., another significant new generation Quality management theory was ACE-(Achieving Competitive Excellence) developed by United Technologies Corporation(UTC). While 6 Sigma approach is data oriented in quality management of products, services, processes and customer experience, ACE approach is process improvement, waste elimination, skill improvement, problem solving and decision making tools.

Total Quality Management (TQM) is a complete and structured approach to organizational management that seeks to make better the quality of products and services through ongoing refinements in answer to continuous feedback. The importance and value of TQM was stressed by European Foundation of Quality Management to reach total customer satisfaction. TQM necessities may be defined separately for a organization or may be in adherence to established standards, such as the International Organization for Standardization's ISO 9000 series. Total Quality Management can define aims for the continuous improvement in all levels and functions of the organization. The continuous improvement suggests that quality management system should be a circle.

A requirement of potential suppliers that Integrated Devices should suggest is to have a Six Sigma expert apart of the supplier production team to aid in a quality driven, defect free commodity. This representative would be the subject matter expert on total quality as well as a liaison to the buyer’s supply management team and associated cross functional departments such as product/ quality engineers. Detailed in the contract concerning product quality must outline what are possible contingencies and problem resolutions in the event of commodity failure or defect. An additional factor that should be considered is buyer oversight outlining tools and/ or methods that would be in place for the buyer to ensure quality is being instituted in all phases of product development, engineering, production, and customer delivery.

Six Sigma is a business metrics that seeks to identify and eliminate causes of errors or defects as well as failures in business processes by focusing on output that are critical to customers (De Feo, Barnard 2004). It is also a measure of quality that strives to eliminate defects using the application of statistical methods. In this case, a defect is defined as anything that could lead to customer dissatisfaction. Six Sigma’s statistical quality control is the method used to measure variability in a product for evaluation and corrective actions. When the product metrics exceeds the bounds of acceptability, based on statistical inference, the product can be rejected with reasonable assurance that does not meet requirement. It aims to identify and eliminate waste in order to increase speed and flow from start to finish. It also identifies the critical steps, and deleting those not required or nonessential. There are so many metrics process in today’s business industries but the metrics that Six Sigma’s statistical thinking can also be defined as a thought process. In which it recognize the variation is all around us and present in everything we do. The Six Sigma’s interconnected processes and identifying, characterizing, quantifying, controlling and reducing variation provide opportunities for improvement within any organizations or firms. That is to say,

Six Sigma is a quality improvement philosophy and a methodology and collection of statistical techniques used to implement that philosophy. Six Sigma’s focuses on reducing or removing identifiable sources of changes in order to decrease the number of defects in a product. Six Sigma was developed by Bill Smith and was used to standardize the way in which defects are tallied (Meredith, 2013). As a new way of doing business, six sigma can have a significant impact on the end result of business. There are many way six sigma can be applied. For example, the scientific component of methodology is a structure approach that takes

Continual improvements are essential for businesses to attain a competitive advantage in their industry and remain profitable. Riordan Manufacturing must apply Total Quality Management (TQM) to their organizational processes to eliminate waste, reduce costs, increase productivity, and focus on customer satisfaction. This paper identifies an improvement plan by outlining the steps of Riordan Manufacturing’s developed quality management process and required actions. The quality team defines variation in relationship to the selected process and explains how decreasing variation is integral to TQM. The team examines quality tools for identifying and monitoring process variability and

Six Sigma aims to establish the causes of errors, measures those errors, and assess them so that they can be minimized. It has five types of examination that aids to solve problems when utilized. These analysis steps include define, measure, analyze, improve and control. The sigma letter is a character that is occasionally used by statisticians to define the variability of any method, particularly the extent of uncertainty with the outcome. There is a big evidence of proof that the use of this process might lead to an enormous minimization of errors in manufacturing, healthcare or any service that is related to the customer. Moreover, the bigger the sigma the fewer the errors permitted. The goal of sigma converts into a maximum of 3.4 defects per every million opportunities, methods, events, proving that it can be used to solve any problem that any product or service fails to meet client’s needs and requirements (Arthur, 2011).

Wal-Mart has difficulty developing and implementing a process that can improve the product material quality since there are so many vendors, manufacturers and international companies involved. They need to implement a set of standards that every company needs to adhere to by setting acceptable standards that must be met across the board whether the company is a local business or a foreign company. Most of the material defective products come from overseas. The process that can afford the opportunity to fix this dilemma is the process known as Six Sigma. This method is designed to manage process variations

The author juxtaposes the two management philosophies Six Sigma and Total Quality Management and, therefore, perceives that they have chief components indistinguishable. Gibson & Tesone (2001) demarcated five stages in the fad’s life cycle and on comparing with Six Sigma & Total Quality Management cycle found the analogous pattern being trailed by them. On the

Lean Six Sigma approach is recognized widely and has been implemented predominately in manufacturing rather than other industries. To illustrate the point, this paper draws attention to the adoption of Lean Six Sigma in various industries with a case study. The combination of Lean tools and Six Sigma methodology is used to improve the process and quality by eliminating the variations and creating workflow in a process. The hypothesis of this study was that the Six Sigma technique can be used along with lean tools in order to improve process and quality in any area of industries. The review of case study discovered the use of

In a production working environment, the atmosphere can be energized by fast pace movement of production lines, equipment and people attempting to produce a quality product. The total goal of every company is to provide the best quality product that is safe and economical friendly. We live in a world where getting results and ensuring our customers are very satisfied with the end product is important. In this quest, obtaining a high standard in quality can become an issue for every major company that focuses on customer satisfaction. Within the past three months the focus on quality has been the center of attention for one company who faced major quality issues in one department. Finding solutions and eradicating those defects is now the goal in order to reach the epitome in quality for customer satisfaction.