The Importance Of Communication In Business Communication

In a business environment communication needs to be adjusted and adapted depending on the different audience and situation. This is determined by decided which communication method is best suited for the situation whether it be written or verbal. The different requirements that might need to be adjusted for could include age, ethnicity and special needs. For example, younger audiences might have shorter attention spans and get bored easier, whilst older people might be more patient and are able to sit for a longer period of time. Another example is when using visual communicate it is important to use big clear text for partially sighted people. When preparing a verbal presentation, it is important that you cater for people with special needs such as if someone lip reads it is crucial that that are positioned appropriately in the room. If someone in the audience has mobility problems it is important that the aisles are big enough for a wheel chair to easily and freely move around the room.

Communication is held for commanding orders to the employees. Its nature may be directive or non-directive. At this level the individual commands his workers to accomplish any particular task. It is held to build the relationship between business organizations and its services.

Business communication can be defined as the process of sharing information among business professionals, prospective customers, and affiliates who are associated with an organization. The essential skills of business communications are currently in demand and highly required for the workforce for the modern workforce. To be an effective communicator is to have the ability to respond with skill, confidence, and assertiveness and is pertinent to the quality and expertise business professionals considered for employment. Hence, knowing how to communicate properly in an organizational structure requires the skill of communication necessary to interact with different levels of management. In a world

The era of advanced technology has changed the daily lives of almost everybody and makes things more convenient. But, imagine the old days when technology was not so advanced like today. How did people communicate and what type of effectiveness did it have on their relationships? I had the opportunity to ask these questions to my grandfather and understand how communication really worked back then. Before I begin, smartphones have been the ultimate form of portable technology that most of use to date. In 2017, it is estimated that over 2.32 billion people share the market for having a smartphone which is truly unbelievable. (Number of Smartphone Users Worldwide 2014-2020: Statista, www.statista.com/statistics/330695/number-of-smartphone-users-worldwide/). My grandfather explained that smartphones have helped in a way of connecting from one place to another no matter the distance and it makes it accessible to talk on the phone. This concept relates to chapter 7, where it talks about production and distribution. It states, “It extends our ability to produce and distribute information at great distance in space or time from the point of origin” (Ruben & Stewart, 2017, p.171). My grandfather said that without this accessibility it would change the relationship among us because it creates a gap of not seeing each other or having that personal effect when you are speaking in person. On page 177, under the subheading “Technological Convergence” it states, “Telephones were used

Q2: What is the importance of communication in an organization? In your opinion, What can be the common communication barriers? (10 marks)

“Communication must be HOT. That is; Honest, Open, and Two-way.” These words of Dan Oswald perfectly describe how successful communication should function. In today’s world, people are not always honest when communicating with their peers. Most of them are not honest and open because they are afraid of being judged, or they do not want to hurt the other person’s feelings. For an example, the recent presidential election. I knew of people favoring president Trump and were afraid to tell their friends and family because they did not want to be judged or having their friends or families leaving them for their personal opinion. In a way, when having a discussion with peers one should not be freighted to say what they believe in. A failure in communication occurs when someone is not honest to others and letting others know how they feel about any subjects. My personal experience from this was when I was not honest to my friend, Zoey, how she was treating me. I failed to be honest and open and that led to mistreatment and an unhappy friendship. From this experience, I learned to always be honest and open when I am communicating with others at all times.

Effective communication is essential when it comes to creating the growth and success of a business especially in today’s economical world. Whenever employees within an organization are working efficiently as a team, possibilities are it comes from a leadership with an ability to communicate effectively. The interaction amongst employees within an organization will influence whether assignments will run effortlessly or will be full of obstacles. This is where leadership comes in, an effective leader should always be an excellent communicator. The leaders within a company must interact with every group and every worker, how leadership interact with workers will dictate the atmosphere of the company.

Deaf and hard of hearing (HH) patients often experience difficulty in communicating and understanding medication information provided by pharmacists due to communication barriers. They tend to nod “yes” and pretend to have understood pharmacists’ explanations and thus do not ask them to repeat their statements (Ferguson & Liu, 2015 ; Ralston, Zazove, & Gorenflo, 1996). It was reported that only 30% of pharmacists feel comfortable interacting with deaf patients (Ferguson and Shan). Inadequate communication in medical settings and a lack of understanding about medication can lead to misdiagnosis and misunderstandings. Therefore, it is crucial for pharmacists to check that deaf patients understand how to take their prescribed medicines and are aware of any adverse events to ensure a safe and effective healthcare (Ferguson & Shan, in press).

Communication plays a vital role in all the interactions of daily life. Verbal communication is the most common method or type of contact; however, the non-verbal part of communication can be more effective (Kleinschmidt 2017). Gestures, tone of voice, grins, shrugs, nods, moving away or closer, crossing arms and legs all tell far more than words. Learning to take account of these reactions is all part of developing the communication skills needed to achieve the best outcomes for patients. People aim to communicate how they feel and think about their environment, nonverbally. Therefore, correct observation and the use of non-verbal interactions is very important in identifying and reducing possible communication barriers that may occur during conversations. (Skills for Care 2017). The scenario discussed in the essay will be based the case of a 75-year-old male attending a dietetic consultation. The patient mentioned suffers from Alzheimer’s disease and presbycusis which are both main issues that could lead to possible communication difficulties. Alzheimer’s disease is a disorder in which the death of brain cells causes memory loss and cognitive decline. The disease is progressive, and it affects everyone differently, hence the advancement of symptoms will vary within and between individuals (Cheston 2003). Additionally, all aspects of effective person-centred care regarding the patient and his family will be discussed.

Communication, and the difference therein, is one of the most important aspects of life to understand in both our business and personal lives. Communication styles and methods vary between different cultures. Communication is perhaps the most important cultural pattern to understand, if we are to succeed in doing business on a global scale. According to Walker (2015), “Depending on the country and the individual, this dimension of communication cab be ether more direct or more indirect” (p. 98). Because of vast cultural pattern differences, communication apprehension will often become a barrier in conducting business in the global arena.

There are several characteristics that make business communication a form of problem solving. Within business, there are a lot of "moving pieces" with employers being assigned different tasks that are all part running a business successfully. Without being able to communicate well with one another, then the issues or tasks would not be coordinated correctly. Like other problem-solving activities, business communication helps close the gap between a situation and a solution. As a goal focused enterprise, business is all about solving problems, and so, therefore, is business communications.

As humans, quite a lot of of us don’t realize the importance of listening to conversations in our personal lives as well as in our professional lives. Humans have this need or reaction to talk rather than listen, one would jump in and compare the conversation to one’s own personal experiences, or simply tune out because of difference of opinions, boredom, or simply just distracted. Furthermore, as people in today world we are frequently in a rush and attempting to complete all our tasks, duties and responsibilities in the short hours of a day. Even though possibly losing some time in your day, providing people with time to show you are empathic shows respect for others because it is providing a feeling of support, in addition providing you with better communication skills.

Whether you are an individual working in a company with operations only in America or you work in a multi-national company with customers and locations around the globe, you are constantly impacted by both verbal and non-verbal communication styles. These types of communication differ not only from individual to individual but also from culture to culture, with certain norms and accepted means of communicating being important for specific types of interactions. For individuals who are able to understand both verbal and non-verbal communications, business transactions are likely to be more successful than they might be for a person with less awareness (Wild & Wild, 2016).

is defined as a method of communication, either spoken or written, that consist of the use of words to convey a meaning. Although this is how language is defined, language is more than just words spoken and written. It is its own art that can be expressed however you choose. You can tell a lot about a person from the way they express themselves in speaking and writing. To me the most important things that language does is it allows anyone and everyone to communicate and connect with each other and it allows anyone everyone to make themselves heard.

In 2008, the World Health Organization estimated that as many as one in ten patients are harmed while receiving care’ (Armellino, Griffin, & Fitzpatrick 2010, p.796). This demonstrates the substantial potential for improvement. Finkelman (2016) mentions that a code of silence exists because in the past people are quick to blame the person who made the mistake, over-looking all the steps in the system that precipitated that error. This malignant silence disrupts a true and just safety culture from improving patient outcomes. The ideal safety culture in healthcare should focus on the big picture of healthcare as a system by empowering staff to raise concerns. With these shared experiences, a dialogue can be created among staff and management to develop plans that improve patient safety. Multiple studies correlate that harm and poor patient outcomes are a result of lacking patient safety (DiCuccio, 2015). A successful patient safety culture requires responsibility of the team to increase staff awareness focusing on education in topics of quality care and error reporting. Why the silence exists is complex and the explanations may vary between units and between hospitals.