The Need of Disclosure of Physician Information

With patients today using the threat of reporting low satisfaction rates in the hopes of receiving faster or higher quality care, they seem to have taken the upper hand in some of the decision making of what will take place in the healthcare world (Sullivan). But is it really the survey results that will make the drastic changes that are needed?

Blendon, R. DesRoches, C. Brodie, M., Benson, J. Rosen, A., & Schneider, A. (2002). Views of practicing physicians and the public on medical errors. New England Journal of Medicine. 347, 1933-1940.

A scorecard is a type of report that displays a collection of key performance indicators together with performance targets for each key performance indicators. These are usually a

Quality physician documentation is not only essential to providing superior clinical communication, but also allows for the delivery of useful data that “supports quality metrics, acuity of care, billing, and accurate representation of medical conditions” (Rosenbaum et al., 2014). The Centers for Medicare and Medicaid Services (CMS) uses a system to classify Medicare patient’s hospital stays into various groups in order to facilitate payment of services called Medicare Severity-Diagnosis Related Group (MS-DRG). Some payers also use all patient refined (APR)-DRG reimbursement systems. MS-DRG groups are outlined by a specific collection of patient characteristics which include areas specific to the “principle diagnosis, specific secondary diagnoses,

1. the robustness of the literature in this area, both in terms of assessing quality of care

Survey of patient’s experiences is important source of information of the quality of health care provided by the particular hospital, which allows patients to compare the hospitals in the area. The HCAHPS star rating of Gulf Coast Hospital and Bay Medical Center is two stars, while Sacred Heart Hospital is rated with four stars on the excellence of care. The outliner indicators for Gulf Coast Medical Center in the survey of patients’ experiences on the question: “How often did patients receive help quickly from the hospital staff?” shows that 74% patients pick the answer “always communicated well”, that is slightly lower than national average with 79%. The survey question “How often were the patients’ rooms and bathrooms kept clean” only 61% of the patients pick that their bathroom and room were “always clean” that is much lower than the national average 74% and only 47% of the patients understood the care that was provided when they were

The quality of doctor care based on outcome reports, and identifying those physicians who meet state performance measures will also be provided to consumers to benefit their health and healthcare

* The Balanced Scorecard performance and evaluation was going to be subjective because unlike quality levels, it would not be quantified except by surveys or by management opinion. Each manager at the nation, state and city levels

Disclosure for direct patient care emphasizes the importance of limiting the exposure of health care information of a patient to only the one offering treatment. Although physicians are not required to receive their patient’s authorization, others healthcare workers, such as billers, coders, and front desk staff, are not allow to gain access to patient’s health information. In my opinion, this disclosure is essential to those whose careers are in the medical field. My mother is a registered nurse at the same hospital I was admitted to multiple of times for several unexpected emergencies. Although her coworkers shown concern, my personal information, lab results, and the treatments are confidential and only my mother and my physician are allow to see this private information. Several of years later, when I moved from New Jersey to Maryland, I felt comfortable having control of my health information by being asked to call my old physician to fax my health records to my new general physician. After calling, they also required my new physician to send a fax to them with my signature ensuring that my information is secured and only the new physician who is responsible for my care receives and reviews it. A

Lyons T. and Payne B. (1974). The quality of physicians' health-care performance: A comparison against

• Resource: Applying the Results and Conclusion of the Research Process to Problems in Health Care Grading Criteria.

It can be difficult for a patient to find a health care provider that they trust. Once they find one, they tend to stick with them for the long haul. If the patient is satisfied with the organization they will spread the word and encourage others to seek the same organization. It is not unheard of complete families seeing the same physician for generations. According to Richard Blizzard, D.B.A. (2002) “People tend to equate the concept of physician… loyalty with repeat use and trust or confidence in the provider”. The reason why people are loyal to certain physicians is the quality of care they receive during the visit. That quality of care starts from the moment they step in the door and greeted by the receptionist and continues during

Receiving care from a physician cannot compare to ordering a restaurant meal. Even if patients have identical conditions, the severity of the problem and the overall health of the patient dictates their treatments. When healthcare consumers leave a rating on Yelp, or other review sites,

Privacy and confidentiality are basic rights in our society. Safeguarding those rights, with respect to an individual’s personal health information, is our ethical and legal obligation as health care providers. Doing so in today’s health care environment is increasingly challenging (OJIN, 2005).

A doctor’s information is positioned to make them look appealing. I believe that most providers put the information that they want displayed on their profile themselves. This allows them to control what others know about them, in doing this they can paint a picture of pure competency when it comes to their profession and no one on the outside looking in would be the wiser. The only way it would affect them is if people could research their practicing history online.